Associate Service Engineer ID:37178

2,400 SGD ~ 2,400 SGDEastabout 9 hours ago

Overview

  • Salary

    2,400 SGD ~ 2,400 SGD

  • Industry

    -

  • Job Description

    Our client is a leading global technology company. They are seeking an Associate Service Engineer to support the maintenance and operation of critical video management and system infrastructure.

    【 Responsibilities 】
    - Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
    - Maintain critical systems to ensure service uptime and meet operational performance targets
    - Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
    - Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
    - Identify, report and address work discrepancies, defects and inconsistencies
    - Generate and submit daily maintenance reports
    - Perform basic system and network troubleshooting
    - Any other tasks and duties as directed by the supervisory personnel or Management .

Qualifications

  • Requirement

    【 Requirements & Preferences 】

    (Must)
    - Minimum NITEC qualification in IT or a related discipline
    - Willing to work on a 12-hour rotating shift schedule under a 4-day workweek arrangement
    - Good documentation, communication, and presentation skills
    - Proficiency in Microsoft Office productivity tools
    - Basic knowledge of Windows Server environments and Milestone VMS troubleshooting
    - Basic understanding of Local Area Networking (LAN), including switch configuration and VLAN concepts

  • English Level

    -

  • Other Language

    -

Additional Information

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