Job Description
Our client is a leading global technology company. They are seeking an Associate Service Engineer to support the maintenance and operation of critical video management and system infrastructure.【 Responsibilities 】- Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality - Maintain critical systems to ensure service uptime and meet operational performance targets- Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs- Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.- Identify, report and address work discrepancies, defects and inconsistencies - Generate and submit daily maintenance reports- Perform basic system and network troubleshooting - Any other tasks and duties as directed by the supervisory personnel or Management .
