Overview

• Salary

  3,200 SGD ~ 5,000 SGD

• Industry

  -

• Job Description

  Our client, a leading Japanese car leasing and rental company, is seeking an Operations Executive / Manager. This is an operations-focused role, supporting the smooth management and daily operations of leased vehicles, rather than sales.
  
  【 Responsibilities 】
  1) Customer Liaison & Daily Operations
  - Act as the point of contact for operation-related inquiries (servicing, repairs, accidents etc.) and support 24/7 hotline.
  - Maintain strong relationships with existing customers and partners to ensure service quality.
  
  2) Vehicle Servicing, Repair & Accident, Fleet Management
  - Periodical servicing: Schedule periodical servicing, and coordinate maintenance and repair details with workshops.
  - Accident Management: Provide support during accident cases, including managing insurance claims and coordinating repair timelines with workshops.
  - Driver Scheduling: Monitor and arrange drivers’ daily schedules.
  - Vehicle Preparation: Prepare inventory vehicles for delivery, including servicing, bodywork, and quality checks before delivery.
  
  3) Reporting & Administrative Duties
  - Administrative & Reporting Duties: Handle administrative duties, including system data entry, processing of invoices and traffic summons, and preparation of weekly and monthly reports related to the above-mentioned tasks and etc.