Overview

• Salary

  6,000 SGD ~ 9,000 SGD

• Industry

  Trading Firm, Other

• Job Description

  Our client is a Japanese specialised trading company focusing on the global trade of gold, silver, platinum, and palladium coins. They are looking for a Japanese-speaking professional to support customer service and administrative operations in Singapore.
  
  This position is suitable for an individual who can work independently, communicate effectively with Japanese customers and the Japan headquarters, and proactively support day-to-day operations.
  
  The successful candidate will report directly to the Manager and CEO.
  
  【Responsibilities】
  
  As part of a small team, you will be expected to work closely with other team members and handle a wide range of customer service, administrative, and operational tasks. This is a hands-on role where you will have the opportunity to be involved in various aspects of the Singapore business.
  
  - Respond to inquiries from Japanese customers.
  - Provide customer service and assistance to customers at the store.
  - Communicate and coordinate with the Japan headquarters and relevant stakeholders.
  - Handle general administrative tasks, including document preparation and data management.
  - Support the operation and management of the e-commerce (EC) site.
  - Assist with product inspection, packing, and shipment arrangements.
  - Maintain a clean, organised, and comfortable store and office environment.
  - Provide support for business trips and accompany business trips when required.
  - Coordinate with local staff and provide support for basic administrative and management tasks.
  - Handle administrative procedures related to payroll and various payments.
  - Support other tasks related to overall EC and business operations.
  - Perform other duties as required to support the smooth operation of the Singapore office.