概述
薪资
3,500 SGD ~ 4,500 SGD
工作行业
Real Estate
工作内容
日系不動産会社にてカスタマーサポートのご担当者を募集しております。事務、営業のサポート、顧客対応を任せします。
シンガポールに長期滞在される日系企業の駐在員様(単身・ご家族帯同)や教育移住・母子留学でお越しになるお客様をメインに担当していただきます。
ご希望条件の確認から、コンドミニアムおよびサービスアパートメントの物件提案・契約手続き、入居中の生活フォロー、退去サポートまでを一貫して伴走・サポートするお仕事です。
【 業務内容 】
・住まいに関するご希望条件のヒアリング・お問合せ対応
・物件のご提案・選定
・内見案内(アポ取得・現地同行・通訳サポート)
・賃貸契約条件交渉・契約手続きサポート
・対依頼元企業様との業務委託契約書作成・契約締結
・入居時立ち会い・入居中のサポート(設備トラブル対応時の通訳等含む)
・退去サポート・退去時の立ち会い
资格
任职资格
【 必須条件 】
・営業、又はカスタマーサービス等顧客対応経験:2~3年以上
・ビジネスレベルの英語力(ローカル関係者と日本人顧客の間に入り、円滑なコミュニケーション・通訳ができる方)
・自発的に考え行動できる方
・月~土曜日のうち週5日勤務が可能で、毎週土曜日に勤務できる方
(土曜日勤務の代わりに、月曜日~金曜日のうち1日を固定休として設定いただけます)
・ お客様一人ひとりの事情(生活環境や子育て・通学など)を深く汲み取り、親身な提案ができる方
【 歓迎条件 】
・明るい対応ができ、人と接することが好きな方
・シンガポールでの滞在・子育て・教育環境についての知見がある方(コンドミニアムやサービスアパートメント事情に詳しい方)英文
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其他语言
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相关职缺
Development Executive (Japanese Speaking)ID:35038
2,800 SGD ~ 3,200 SGDCity职业类别
Sales Coordinator
工作内容
Our client is a Japanese entertainment/gaming company. They are currently looking for a Development Executive (Japanese Speaking).【 What you will be doing 】- Schedule and oversee the development and production of card game products- Liaise with Japanese companies for the development and production of card game products- Translate and localize products from Japanese to English- Proofread localized text and product designs
福利制度
【What they are offering】
- AWS (Payout times will be 2 times a year)
- Variable Bonus (Depends on the company and individual performance)
- Annual Leave: 12 days (Additional 1 day per Anniversary year, 4th years onwards will be 15 days). Leave can be carried forward 100%!
- Medical Leave: 14 days
- Transportation Allowance: $75/month
- Flexible working hours: Staff may start anytime from 8:30 am to 10:00 am
- Medical, dental, flexible (sports-related) claims benefits: $500 per year
- H&S insurance coverage
- Annual health screening
- Company meal gatherings
- Travel insurance (for overseas business trips)Executive Secretary & Sales Planning Support (Japanese Speaking)ID:37730
3,500 SGD ~ 4,000 SGDCity职业类别
General Affair/Admin, Secretary, Business/Corporate Planning
工作内容
Our client is a Japanese multinational company providing ICT, digital transformation, and business solutions across the APAC region. They are currently looking for a Part-time Executive Secretary & Sales Planning Support (Japanese Speaking) to support senior management and regional business operations.【 Responsibilities 】1. Executive Secretarial Support (Approximately 80% of responsibilities)- Provide executive secretarial support to senior management.- Manage schedules, calendars, appointments, and meeting arrangements.- Prepare reports, presentations, and other business documents.- Coordinate business travel arrangements, including flights, accommodation, and transportation.- Organise internal and external meetings, as well as corporate events.- Handle incoming emails, correspondence, and general communications.- Respond professionally to internal and external enquiries.- Coordinate communication and information flow between internal departments and external stakeholders.2. Sales Planning Support (Approximately 20% of responsibilities)- Prepare materials for sales meetings and consolidate sales reports.- Maintain and update customer and sales-related databases.- Monitor sales opportunities and prepare related reports.- Update website content and sales materials.- Support the planning and execution of exhibitions, seminars, webinars, and marketing events.- Assist with email marketing campaigns and other digital marketing activities.
福利制度
【 What you will receive 】
- Variable Bonus (based on company and individual performance)
- Annual Leave: 12 days (up to a maximum of 22 days)
- Medical Leave
- Insurance coverage, including group hospitalisation, surgical, outpatient, dental, and personal accident benefits
- Annual Health ScreeningCorporate Planning & HR/Admin Executive (Japanese Speaking)ID:37681
4,000 SGD ~ 5,000 SGDCity职业类别
General Affair/Admin, Other (HR), Secretary, Business/Corporate Planning, Interpreter/Translator
工作内容
Our client is a listed Japanese trading company seeking a Corporate Planning & HR/Admin Executive to support both Corporate Planning and HR & General Administration functions. This role is responsible for ensuring smooth communication and coordination with the headquarters in Japan, regional offices across Asia & Oceania, and group subsidiaries.You will liaise closely with the headquarters in Japan, overseas offices, subsidiaries, and internal departments in Singapore. The role also involves coordinating with medical insurance providers and supporting expatriate-related administration. Business-level Japanese communication is required to facilitate effective collaboration between the Singapore office, Japan headquarters, and regional entities by supporting accurate spoken and written communication and bridging language and cultural differences in business operations.【Responsibilities】Corporate Planning & Administration- Consolidate and analyse business performance and financial data across the Asia & Oceania region, coordinating with regional offices where required.- Prepare, summarise, and draft periodic reports, management presentations, and other business materials in Japanese for submission to the headquarters in Japan.- Coordinate and support regional management meetings, including scheduling, information consolidation, and preparation of meeting materials.- Arrange business travel, administrative logistics, and hospitality support for business travellers and VIP visitors to Singapore.- Liaise with internal and external stakeholders to ensure smooth administrative operations.- Perform other corporate planning and administrative duties as assigned by management.Human Resources & General Administration- Administer welfare and benefits programmes for Japanese expatriates across the region, including home leave, temporary return travel, education subsidies, and medical insurance coordination.- Assist with the circulation, tracking, filing, and maintenance of internal applications and related documentation.- Provide administrative and logistical support for expatriates before overseas assignments and during relocation.- Support HR and general administration activities as required.- Perform other ad hoc duties as assigned by management.
福利制度
【What you will receive】
- AWS
- Variable Bonus (subject to individual and company performance)
- Annual Leave: 14 days
- Medical Leave: 21 days
- Medical InsuranceCustomer Support Assistant Manager ID:37680
4,000 SGD ~ 6,000 SGDCity职业类别
Customer Support/Service, Area Manager (Retail), Other (Retail)
工作内容
Our client, a renowned Japanese restaurant. They are currently looking for a Customer Support Assistant Manager to join their organization.The Customer Support Assistant Manager will oversee daily customer support operations, manage customer enquiries and complaints, establish service standards and internal workflows, and work closely with internal stakeholders to continuously improve the customer experience. The role will also participate in the implementation and optimisation of the company's CRM system, helping to streamline customer support processes, improve reporting capabilities, and enhance operational efficiency. As the customer support function expands, this position will play an important role in developing the team, improving service quality, and driving customer satisfaction【 Responsibilities 】1. Customer Support Operations - Manage day-to-day customer enquiries received via email and social media platforms. - Ensure customer enquiries and complaints are handled professionally and within established service standards. - Investigate escalated customer issues and coordinate with relevant departments to ensure timely resolution. - Monitor customer satisfaction and recommend service improvements. 2. Customer Support Process Development - Develop and maintain customer support SOPs, response templates and service guidelines. - Establish internal workflows for handling customer enquiries, complaints and escalations. - Review existing processes regularly and recommend improvements to enhance efficiency and service quality. - Monitor service KPIs such as response time, resolution time and customer satisfaction. 3. CRM Implementation & Process Improvement - Work closely with management, IT vendors and internal stakeholders in the implementation of the CRM system. - Participate in gathering business requirements, user testing and workflow design. - Support the configuration, rollout and continuous improvement of CRM processes. - Recommend system enhancements to improve customer support efficiency and reporting capabilities. - Ensure customer data is maintained accurately within the CRM system.4. Team Leadership - Support the recruitment and onboarding of customer support team members as the function grows. - Supervise daily team operations and workload allocation. - Coach team members to improve customer service quality and operational efficiency. - Conduct regular performance reviews and identify development opportunities. 5. Reporting & Analysis - Analyse customer feedback and complaint trends. - Prepare monthly customer support reports and recommend service improvement initiatives. - Identify recurring operational issues and work with relevant departments to improve customer experience. - Support management with customer insights and performance reporting.
福利制度
【 What You Will Receive 】
- AWS
- Variable Bonus (Based on company and individual performance)
- Annual Leave – 14 days (Up to 18 days)
- Medical Leave – 14 days
- AIA Insurance/Medical Card (excluding dental and maternity coverage)
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