Overview

• Salary

  2,500 SGD ~ 3,150 SGD

• Industry

  Manufacturing(Food), Other

• Job Description

  Our client specializes in producing a wide range of products for the food industry including oil, noodles, dairy products, and more within the ASEAN region. Currently, they are hiring for a Sales Support for Maternity Cover!
  
  【 Responsibilities 】
  1. Administrative Support
  - Prepare and update quarterly selling prices using Business Central.
  - Maintain and update list of long-term contract file.
  - Request quotation sheets from RVM and confirm buying prices with the factory (RVM/RKJ/TRV).
  - Manage and organize delivery schedules by updating estimated cargo ready dates based on the planners’ weekly order listings.
  - Process customer’s sample requests, documentation requests, and complaints through Salesforce.
  
  2. Customer Service
  - Respond promptly to customer inquiries, both pre- and post-sales.
  - Resolve customer issues related to orders, deliveries, and product availability in a timely and efficient manner.
  
  3. Order Processing
  - Receive and process purchase orders accurately via email and Salesforce.
  - Issue PCNs and manage order revisions, cancellations, or split order memo for the factory (RVM/RKJ/TRV).
  - Verify selling prices for RVM/RKJ/TRV products before issuing PCNs to the shipping team.
  - Monitor shipping schedules and issue shipping instructions once orders are ready for dispatch.
  - Coordinate closely with the logistics, inventory, and finance teams to ensure timely delivery and accurate billing.
  
  4. Sales Coordination
  - To support sales team on day-to-day operation.
  - Monitor production schedules and negotiate with planners when necessary.