Overview
Salary
3,500 SGD ~ 4,500 SGD
Industry
Real Estate
Job Description
日系不動産会社にて、カスタマーサービスのポジションを募集しております。セールス・マネージャーのもとで、お客様のニーズやご意見を汲み取り、チームに還元してくださるような方を求めております。
【 業務内容 】
・ローカルのサービスセンターとの連携(電話、Whatsapp利用)
・テナント顧客からの物件フィードバック、リクエスト、問い合わせへの対応
・取り扱い物件の不備などへの対応・トラブルシューティング
・物件修理などに関する、関係業者とのやりとり
・物件修理の進捗管理
・貸主/テナント顧客への物件引き渡しのコーディネート、準備、案内
・事務作業(書類作成、メール応答)
・上長への報告
・その他アドホック業務
Qualifications
Requirement
【必須条件】
・エンドユーザーへのカスタマーサービス経験2~3年以上
・中級レベル以上の英語力
・日本の文化やビジネスマナーを理解されている方
・基本的なPCスキルがある方English Level
-
Other Language
-
Additional Information
Benefit
【 福利厚生 】
・AWS
・業績賞与(会社・個人の業績に基づく)
・有給休暇:年14日
・病気休暇:年14日
・医療保険Working Hour
9:00 ~ 18:00
Holiday
-
Job Function
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