13 Jobs for Service Industry/Restaurant found
Senior Order Management Customer Service RepresentativeID:32237
3,800 SGD ~ 4,600 SGDCentralJob Description
Our client specialises in semiconductor products and electronic measuring instruments. The incumbent is to support the Sales Team in Forecast to Cash (F2C) activities. This includes deal consultation, forecast support, formal quote generation, order management, customer interface, audit compliance, legal contracts, and revenue recognition.
【 What you will be doing 】
- Provides deal consultation to the Sales teams on structuring complex deals at quoting stage to ensure clean SOX compliance including revenue recognition and interpretation of contracts/legal terms while meeting customer requirements.
- Support the Sales teams in generating formal quotations with clear terms and conditions acceptable to Company, after ensuring compliance with established approval matrixes, policies and guidelines, and all required documents & approvals are in place.
- Direct interface with customers to perform order acceptance procedures, review customer requests, counter-proposals and purchase terms and conditions to identify potential problem areas of exposure and risks; escalate for management attention, mitigation & approval.
- Manage customer orders and solve a broad range of customer service related matters which may be of varying scope and different range of complexities.
- Maintain a good balance between meeting customer expectations and requirements while ensuring that legal, SOX, tax and other regulatory requirements are met and complied with.
- Liaise and coordinate with various stakeholders such as factory, forwarders, customers, Sales teams, logistics etc for scheduling, changes and shipment arrangements.
- Ensure a high-performance culture whilst partnering and working closely with Sales team to ensure high level of customer satisfaction.
- Regularly monitors the backlog and open orders for potential slippage, signs of delay or cancellations for review and escalation.
- Revenue and AR management (Letter of Credit operations) based on revenue recognition guidelines and regulations.
- Assist other team members during high workload situations.
- Participate in ad-hoc projects / assignments to improve and develop better approaches to business processes & policies.Benefit
【 What they are offering 】
- AWS
- Global Bonus (Depending on Company & Individual performance)
- Car Allowance
- Annual Leave
- Medical Leave
- Medical Benefits & InsuranceCustomer Service ManagerID:32199
4,000 SGD ~ 4,500 SGDCityJob Description
Our client is a Tokyo exchange-listed company distributing industrial machinery, electric motors, and control instruments. The company is looking for a Customer Service Manager to lead the team for customer service activities.
Reporting to: General Manager
【 What you will be doing 】
- In charge of overall Customer Service activities. This includes but not limited to:
- Delivery/lead time Issues/Claim/Cost issues
- Find solutions for Customers
- Manage CS Team
- Hold weekly internal meeting Customer Service Members to resolve delivery issues
- Assist team on work allocation /improve team morale
- Create SOP for operations workflow
- Assist issues /work allocated from GMBenefit
【What you will receive】
- AWS
- Variable Bonus (Depending on company & individual performance)
- Annual Leave: 14 days (+ 1/year)
- Transport ReimbursementOperations Manager (Japanese Speaking)ID:32196
5,000 SGD ~ 6,000 SGDCityJob Description
Our client is a Tokyo exchange-listed company distributing industrial machinery, electric motors, and control instruments. The company is looking for a Operations Manager to lead the team for overall sales activities and customer service activities.
Reporting to: General Manager
【 What you will be doing 】
- In charge of overall sales activities. This includes but not limited to:
- Achieve monthly sales target
- Joint visit to customers
- In charge of overall Customer Service activities. This includes but not limited to:
- Delivery/lead time Issues/Claim/Cost issues
- Find solutions for Customers
- Manage CS and Sales Team
- Hold weekly internal meeting with Sales and Customer Service Members to resolve issues
- Hold monthly meeting with SG team
- Motivate team members and assist team on work allocation
- Assist issues /work allocated from GMBenefit
【What you will receive】
- AWS
- Variable Bonus (Depending on company & individual performance; avg 1-3 months for past years)
- Annual Leave: 14 days (+ 1/year)
- Transport Reimbursement
- Company Phone providedCustomer Service Representative (Japanese Speaking)ID:32218
3,000 SGD ~ 4,500 SGDWest, CentralJob Description
Our client is a US company who manufactures lightweight footwear, with over 15 retail outlets in Singapore. They are currently looking for a Customer Service Representative (Japanese Speaking) who will be handling customers on order fulfillments (B2B) and customers' requests and requirements. You will be responsible for the SEA Market, mainly the Japan market.
【 What you will be doing 】
- Providing and maintaining excellent customer service to Customers
- Maintain the standard of 95% On Time Shipping (OTS) metric for your account base
- Accept, process, and track customer orders, process sales, and change PO as required.
- Create return authorizations, resolve shipping errors, process warranty requests, and markdowns for the customers in the designated client group.
- Request customer-specific pricing and new customer address book records as required.
- Work with vendor compliance to assure all customer (and order specific) value add requirements are met.
- Monitor customers’ order books and maintain established metrics for order fulfillment activities.
- Other tasks assigned by superiors.Benefit
【 What they are offering 】
- AWS
- Variable Bonus (Depending on company's and individual's performance)
- Annual Leave: 18 days
- Medical Leave店舗マネージャーID:32150
5,000 SGD ~ 8,000 SGDCentral, CityJob Description
日本全国、海外ではアジアを中心にビジネスを展開中の日本食レストランがシンガポールへ進出します。
シンガポールの１店舗目となる、店舗マネージャーを募集しております。
今後はシンガポール国内での店舗拡大予定です。
【具体的な職務内容 】
- 1号店の立上げ準備
- 店舗運営の管理
- 他のスタッフをマネージメント
- レジ締め、売上金、売上管理
- 食材及び消耗品等の発注管理
- スタッフのシフト管理
- 顧客からの問い合わせ、クレーム対応
- スタッフの採用、面接、人事考課
- 本部/日本本社への報告、連絡、相談
- 2店舗目以降を出店した際には、スーパーバイザーとして複数店舗の管理
- SNSへの投稿、運用管理
- メニュー開発Benefit
【 福利厚生】
- 業績賞与（業績に応じて）
- インセンティブ (業績に応じて)
- 有給休暇 （法定に準ずる）
- 病気休暇 (法定に準ずる)
- その他 まかない支給などCustomer Service Assistant ManagerID:32165
3,500 SGD ~ 5,000 SGDEastJob Description
Our client is a leading Japanese freight forwarding company, currently is looking for Customer Service Assistant Manager to join their Logistics Department.
Reporting to Customer Service Manager.
【What you will be working on】
- Lead and Manage the Customer Service Team (approx 15 to 20 members) under Customer Service Manager
- Lead Project Management and Implementation (Initiatives on Task Management / Timeline Management)
- Manage and control project task lists / trackers
- Preparation of presentation materials and present to clients
- Initiate and manage Continuous Improvement Activities
- Facilitate and arrange periodical meetings with major customers
- Support data processing and analysis on inventory data / transaction data
- Receive any escalations from existing customers
- Prepare relevant documents and participate in customer audit
- Come up with profit improvement plan(s) and implement approved plan(s) with DGM, operations team
- Train customer service members on project-based approachBenefit
【What they are offering】
- Variable Bonus (Depending on Company & Individual Performance)
- Transport Allowance (Home to Office)
- Annual Leave: 14 days
- Company Insurance
- Company Phone providedCustomer Service ManagerID:32164
5,500 SGD ~ 7,000 SGDEastJob Description
Our client is a leading Japanese freight forwarding company, currently is looking for Customer Service Manager to join their Logistics Department. Main responsibility of this position is to lead projects, managing it and its implementation (Initiatives on Task Management / Timeline Management).
Reporting to Deputy General Manager.
【What you will be working on】
- Lead and Manage the Customer Service Team (approx 15 to 20 members) under DGM (Deputy General Manager)
- Lead Project Management and Implementation (Initiatives on Task Management / Timeline Management)
- Manage and control project task lists / trackers
- Preparation of presentation materials and present to clients
- Initiate and manage Continuous Improvement Activities
- Manage and Analyze respective customer's KPI including verifying KPI reports with internal members from customer service and operations team
- Facilitate and arrange periodical meetings with major customers
- Support data processing and analysis on inventory data / transaction data
- Receive any escalations from existing customers
- Prepare relevant documents and participate in customer audit
- Analyze P/L of respective customers
- Come up with profit improvement plan(s) and implement approved plan(s) with DGM, operations team
- Train customer service members on project-based approachBenefit
【What they are offering】
- Variable Bonus(Depending on Company & Individual Performance)
- Transport Allowance(Home to Office)
- Annual Leave: 14 days
- Company Insurance
- Company Phone providedKitchen Crew (Sushi) - Full-time/Part-time ID:31849
1,200 SGD ~ 3,000 SGDWest, Central, North, East, Other (Singapore), CityJob Description
Our client is in the F&B service industry and they are looking for a Kitchen Assistant. This role will be working in a supermarket kitchen or central kitchen. This role will assist in sushi making and handle stock-related activities.
【What will you be working on】
- Preparation of ingredients and dishes, including Sashimi and various Sushi
- Ensure that all standards of food preparation and quality are met
- Ensure that cleanliness and hygiene procedures are followed at all times
- Monitor stock and inventory
- Serving Customer
- Other ad-hoc duties as assignedBenefit
【What they are offering】
- Variable Bonus (Depending on company and individual performance)
- Annual Leave 7 days
- Overtime Allowance
Part Timers:
- Salary: $8-$10/hr (depending on days)
- Working Hours: 6 hours (between 8:00 -21:00 (1-hour rest)
- Working Location: SembawangService StaffID:32093
2,100 SGD ~ 2,600 SGDWestJob Description
Our client offers locally sourced and high-quality seafood at a reasonable price and they are currently looking for a Service Staff to attend to daily restaurant operations.
【What you will be working on】
- Assist the Restaurant Manager with daily operations.
- Take and key in orders.
- Attend to guest requests.
- Handle hosting and reservations.
- Responsible for housekeeping duties.Benefit
【 What they are offering 】
- AWS
- Annual Leave: 14 Days (1 day/year; Max 30 days)
- Birthday Leave (Every year)
- Medical Reimbursement: SGD 400/year (Registered Practitioner)Retail BuyerID:32076
3,000 SGD ~ 3,500 SGDCentral, EastJob Description
Our client is a famous department store, with multiple outlets around Singapore and they are currently looking for a Retail Buyer to handle the merchandising of products for the supermarket section.
【What you will be working on】
- Identify customer preferences and forecast consumer trends.
- Evaluate supplier options according to prices, quality, and images.
- Discover and purchase new products and check the quality and popularity of those already in the stores.
- Negotiate terms of agreements to achieve the best outcome for all parties.
- Monitor stock levels and make plans for buying within budget.
- Work closely with relevant internal and external parties on activities to build brand awareness and to drive sales for existing products.
- Maintain trusting relationships with suppliers for better product assortment, costs, and support for marketing programs.
- Attend events, fairs and exhibitions to remain up-to-date on market trends.Benefit
【 What they are offering 】
- AWS
- Variable Bonus
- Annual Leave: 14 Days (1 day/year; Max 21 days)
