7个职位: 招聘信息 产品专员
Customer Success Manager (Japanese Speaking)ID:37319
5,350 SGD ~ 10,000 SGDCentral, City工作内容
Our client is a Japanese-listed SaaS company seeking a Customer Success Manager to manage the end-to-end customer lifecycle, from onboarding and product adoption to account expansion and renewal.In this role, you will work with a diverse, international customer base and collaborate closely with stakeholders across regions to help customers achieve meaningful business outcomes.【 Responsibilities 】- Manage the end-to-end customer lifecycle for global accounts, including onboarding, adoption, account growth, and renewals, with a focus on churn prevention.- Lead customer onboarding initiatives to ensure effective implementation, with clearly defined success criteria and timelines.- Build and maintain strong relationships with stakeholders across different regions and time zones.- Act as a trusted advisor by guiding customers on best practices and helping them realise measurable business value.- Monitor customer health and product usage trends to proactively identify risks and opportunities.- Conduct regular business reviews to align on objectives, share insights, and drive continuous improvement.- Identify account expansion opportunities and collaborate with Sales and other Account Managers.- Own renewal planning and execution to maintain strong customer retention rates.- Gather customer feedback and provide structured insights to internal teams to improve product and service delivery.- Support the development of case studies and share best practices to strengthen overall customer success efforts.
福利制度
【 What you will receive 】
- Variable Bonus (Based on Individual & Company's performance)
- Annual Leave: 14 days, increasing to a maximum of 21 days
- Medical Leave: 14 days
- Medical Allowance of up to S$500 per year
- Hospitalisation and surgical insurance, and personal accident insurance
- Hybrid working arrangement
- Transportation reimbursementKey Account Operations Executive ID:37947
3,800 SGD ~ 4,500 SGDEast工作内容
Our Client is a leading supply chain and logistics management specialist. The Key Account Operations Executive is responsible for managing the day-to-day operational performance of assigned key customers. You will work closely with customers, internal teams, and external service providers to ensure smooth service delivery, resolve issues, and maintain strong customer relationships. You will also support account performance, continuous improvement, commercial activities, and digital initiatives to enhance customer experience and business value. 【Responsibilities】- Manage the end-to-end operational performance of assigned key accounts and ensure agreed service levels are met. - Act as a key point of contact for customers and coordinate with internal teams and external service providers. - Coordinate logistics activities across freight, warehousing, last-mile, customs, and technology platforms. - Monitor KPIs, SLAs, service performance, and customer satisfaction, and support regular customer reviews. - Proactively identify operational issues and risks, and coordinate timely resolution and recovery actions. - Manage customer escalations and ensure effective communication and follow-up. - Build strong customer relationships through proactive engagement and service excellence. - Identify opportunities for process improvement, network optimisation, value-added services, and account growth. - Support commercial activities including pricing reviews, contract renewals, SLA management, billing, disputes, and cost control. - Support the implementation and adoption of digital tools, dashboards, and reporting platforms. - Maintain accurate account records, performance reports, and action plans. - Work with relevant teams to drive continuous improvement based on customer feedback and business needs【Working Hours】Weekdays (Monday to Friday): 8:30 AM – 6:00 PMWeekend Work: One weekend per month, fully work-from-home unless otherwise stated.o Saturday: 9:00 AM – 7:00 PM (Weekend Allowance: S$60 per day)o Sunday: 9:00 AM – 7:00 PM (Weekend Allowance: S$100 per day)
福利制度
【What you will receive】
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave: 15 days
- Medical Leave: 14 days
- Birthday Leave
- Family Care Leave
- Medical Insurance
- Dental Benefits
- Weekend AllowanceAccount Manager (Enterprise Sales)ID:37511
3,200 SGD ~ 4,000 SGDWest, Others工作内容
Our client is a reputable Japanese company that provides digital solutions to businesses and individuals. They are looking for an Account Manager to join their Enterprise Sales department.【Responsibilities】- Have in-depth knowledge of assigned accounts, understand and see customers problems and requirements and provide holistic solutions and a strong value proposition with all KM products and solutions to meet those requirements.- Total and detailed account coverage of assigned accounts via white space analysis.- Building and funnelling of sales opportunities via F2F, written and tele communication.- Close sales opportunities to meet and exceed monthly, quarterly and annual targets in all range of products, solutions and services.- Skill set to do large account selling/cross selling and drive a team selling environment and importantly hold valued conversations with C-levels.- Build good rapport with relevant stake holders and C-levels across business units within assigned accounts.- Formulate a good winning strategy and ensure participation for all major RFPs within the industry.- Maintain good after sales service to existing customers to maintain retention.- Provide timely reports to management on sales results, sales pipelines and account information.- Any other duties assigned by Management from time to time
福利制度
【What you will receive】
- AWS
- Achievement Bonus (Depends on individual performance)
- Annual Leave 14 days ( Increasing yearly up to a maximum of 21 days)
- Medical Insurance
- Sales Commission
- Travel Allowance for travelling to local client sites
- Mobile Allowance
- Flexible Benefits
- Free shuttle bus from MRT station to office locationAccount Manager (Commercial Sales)ID:36311
3,200 SGD ~ 3,500 SGDWest, Others工作内容
Our client is a reputable Japanese company that provides digital solutions to businesses and individuals. They are looking for an Account Manager to join their Commercial Sales department.【Responsibilities】- Identify and prospect potential clients using a variety of techniques, including industry research, cold calling, and networking.- To reach or surpass monthly, quarterly, and annual sales sales target by developing and maintaining a solid sales pipeline. - Present and demonstrate products to prospective clients.- Establish and preserve solid, gratifying connections with clients.- Understand client needs, offer tailored solutions, and clearly communicate the benefits of our services. - Respond to consumer issues and queries and in a timely and courteous manner.- Keep abreast of market developments, industry trends, and competition.- Examine market data to develop new prospects and modify sales tactics as required.- Prepare precise and attractive price quotes and proposals for clients. - Collaborate with internal stakeholders to ensure prompt delivery products and services. high-quality - Maintain thorough records of sales activities, customer interactions, and sales-related opportunities.
福利制度
【What you will receive】
- AWS
- Achievement Bonus (Depends on individual performance)
- Annual Leave 14 days ( Increasing yearly up to a maximum of 21 days)
- Medical Insurance
- Sales Commission
- Travel Allowance for travelling to local client sites
- Mobile Allowance
- Flexible Benefits
- Free shuttle bus from MRT station to office locationDivision Manager (Japanese Speaking)ID:37876
9,000 SGD ~ 12,000 SGDCentral, City工作内容
Our client is a Japanese trading company specialising in plastic resins and raw materials. They are currently seeking a Division Manager.【 Responsibilities 】- Take overall responsibility for the division’s sales planning and execution, with the objective of maximising revenue and profitability in line with the annual sales budget and short- and long-term business goals.- Drive market expansion by identifying and developing new business channels and opportunities, strengthening key relationships, and overseeing the implementation of commercial initiatives.- Define business objectives and performance targets for the division to support sustainable growth and strong performance.- Formulate long-term business strategies and plans to strengthen and maintain the company’s competitive position in the market.- Lead business development activities across Southeast Asia, particularly in Vietnam, Thailand, and the Philippines, as well as India, China, and Korea. Overseas business travel will be required.- Manage divisional resources effectively, including manpower planning, recruitment, hiring, and employee retention.- Review financial statements, sales reports, activity records, and other performance indicators to assess business results and identify areas for operational or programme improvement.- Promote a working culture that encourages proactive compliance with internal standards, company policies, and established procedures.- Lead commercial negotiations and industry networking activities, and develop strategic relationships with key customers and suppliers.- Build and maintain effective partnerships with vendors to ensure smooth coordination and strong collaboration among relevant stakeholders.- Evaluate new ideas and initiatives from both risk and opportunity perspectives while identifying potential areas for further business expansion.- Assume accountability for business plans, results, and related improvement actions, and provide regular updates and reports to the headquarters in Japan.- Maintain regular communication with affiliated companies to align on management matters, business priorities, and future direction.
福利制度
【 What You Will Receive 】
- Annual Bonus
- Annual Leave: 14 days, increasing by one day each year up to a maximum of 20 days
- Medical Insurance Coverage
- Medical Benefits
- Travel Allowance
- Hybrid Working ArrangementTechnical Sales Assistant Manager/ExecutiveID:37715
4,000 SGD ~ 6,000 SGDCentral工作内容
Our client is a manufacturer and distributor of industrial components and solutions for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools, and Maintenance, Repair, and Operations (MRO) products. They are currently seeking a Technical Sales Assistant Manager/Executive to provide technical sales support and develop business opportunities, primarily serving customers in the semiconductor equipment OEM and manufacturing industries.【 Responsibilities 】1. Business Development & Sales- Identify and develop new business opportunities within assigned industries and territories.- Conduct customer visits to understand manufacturing challenges and identify business opportunities.- Achieve assigned sales, gross profit, and new customer acquisition targets.- Prepare quotations, conduct commercial negotiations within the approved authority, and drive opportunities to successful order closure.- Maintain an accurate sales pipeline and sales forecast using Salesforce CRM.2. Customer Relationship Management- Build and maintain strong relationships with engineers, buyers, and other key customer stakeholders.- Expand existing customer accounts through cross-selling and upselling opportunities.- Provide timely follow-up on enquiries, quotations, and after-sales support.3. Technical Sales & Solution Consulting- Understand customer applications and recommend suitable products and technical solutions.- Conduct product demonstrations and technical presentations.- Collaborate with Product Management and Operations teams to resolve technical and commercial issues.4. Market Intelligence & Cross-functional Collaboration- Monitor market trends, competitor activities, and industry developments.- Share customer feedback and market insights to support business growth initiatives.- Work closely with Customer Service, Operations, and Product Management teams to deliver effective customer solutions.5. Additional Responsibilities (Assistant Manager)- Develop territory growth strategies and identify high-potential market opportunities.- Lead commercial negotiations for strategic business opportunities.- Manage and grow strategic customer accounts through long-term account development plans.- Support the preparation of complex technical and commercial proposals.- Coach and mentor junior sales team members on technical selling and customer engagement.- Recommend business improvement initiatives based on market and customer analysis.- Contribute to territory planning and support the achievement of overall business objectives.
福利制度
【 What you will receive 】
- AWS
- Performance Bonus (Depends on Company and Individual performance)
- Annual Leave: 18 days for first year (Increasing 1 day per year up to a maximum of 24 days.)
- Medical Leave
- Medical Insurance Coverage
- Medical Benefit: Claim up to $50 per visit for panel clinics
- Dental Benefit: Up to $250 per year
- Specialist Treatment Benefit: Up to $300 per year
- Complimentary Basic Health Screening and Flu Vaccination yearly
- Maintenance Allowance: S$25 per visitation day.
- Toll, Parking & Petrol reimbursed.Consultant (Human Capital & Organizational Development) (Japanese Speaking)ID:35868
4,500 SGD ~ 7,000 SGDCentral工作内容
Our client, a Japanese-listed consulting firm specializing in human capital development and organizational development, is seeking a Consultant to join their Singapore office.The firm primarily supports major Japanese multinational corporations across the Asia-Oceania region (local subsidiaries and regional headquarters), focusing on organizational localization initiatives, leadership development, and talent strategy.This role involves end-to-end consulting responsibilities — from organizational diagnosis and problem identification to solution design, delivery coordination, and implementation support.【 Responsibilities 】- Assess client organizations’ human capital and organizational challenges through stakeholder interviews and analysis- Identify key organizational development issues and propose tailored solutions- Design customized human capital and organizational development strategies- Prepare and deliver client proposals and presentations- Coordinate and assign appropriate delivery teams, including external consultants- Support contract finalization and project setup- Facilitate project meetings and manage implementation progress- Provide ongoing advisory and coordination support throughout execution- Manage end-to-end project timelines, stakeholders, and deliverables
福利制度
【What you will receive】
- AWS
- Variable Bonus (depending on the company and individual performance)
- Annual Leave: 11 days (2nd year will be 12 days)
- Medical Leave
- Year-end Leave: 5 days
- Medical Insurance Coverage
- Transportation allowance