概述
薪资
3,500 SGD ~ 4,200 SGD
产业类别
Manufacturing(Electronics/Semiconductors)
工作内容
Our client, a notable Japanese MNC that manufactures electronic products, is currently looking for a Technical Support Engineer.
Product: Laptop
【Responsibilities】
- Provide pre-sales support/consultation, responding to customer support requests and queries in a timely and accurate manner
- Diagnose and troubleshoot software and hardware problems, and apply the best solutions to resolve technical issues
- Providing technical assistance for queries and issues related to computer systems, software, and hardware
- Creating technical documentation and manuals to assist other team members and users
- Support for new product certifications and renewals
- Provide support on the company's Warranty Entitlement and Claim system
资格
应征条件
【Requirements & Preferences】
(Must)
- Diploma/Bachelor's degree in Computer Science, I.T., engineering, or equivalent
- At least 3-5 years of hands-on experience in pre-sales or after-sales support within consumer electronics
- Familiar with Microsoft Office applications.
- Proficiency in diagnosing hardware, software, and networking issues
- Excellent communication in English and Mandarin to liaise with English and Mandarin speaking counterparts
(Advantageous)
- Able to start on short notice英文
-
其他语言
-
附加信息
福利制度
【What you will receive】
- Variable Bonus (Depending on Company & Individual Performance)
- Annual Leave: 17 days
- Medical Leave: 14 days
- Medical Insurance工作时间
08:45 ~ 17:30
假日
-
职业类别
请登入。