6个职位: 招聘信息 支持/维护/运维/培训
Senior Client Manager (Enterprise, Finance & Telco)ID:37016
6,000 SGD ~ 9,000 SGDWest工作内容
Our client is a reputable IT solutions and services provider specializing in innovative, end-to-end products and solutions across infrastructure, cybersecurity, cloud, applications, managed services, and digital transformation.This position is part of the Financial Services Group (FSG), which works closely with key clients in the Banking, Insurance, and Telecommunications sectors.70% Hunting 30% Farming【Responsibilities】- Identify and develop new business opportunities to achieve short- and long-term revenue and profit targets.- Develop and execute sales strategies for assigned key accounts.- Drive business growth through direct sales programs and strategic partner engagements.- Maintain a deep understanding of IT solutions, including Infrastructure, Security Technologies, Cloud Services, IT Applications, Managed Services, and Digital Transformation.- Manage the entire sales process, from pre-sales engagement to post-sales support.- Collaborate with internal teams and partners to design and deliver customer-focused solutions.- Lead proposal development, presentation, and delivery to clients.- Build and strengthen long-term relationships with customers at all levels.- Coordinate with internal stakeholders to support sales approvals and ensure smooth business processes.
福利制度
【 What you will receive 】
- AWS
- Variable bonus (Depending on the company's and individual's performance)
- Annual leave: 16-18 days
- Medical leave: 14 days
- Medical Benefits & Insurance
- Mobile Allowance: SGD 105
-Transportation Allowance: SGD 900
- Hybrid working arrangementService Delivery Manager (SDM)ID:36981
5,000 SGD ~ 5,800 SGDCity工作内容
Our client, a leading IT company, is seeking a Service Delivery Manager (SDM)—a dedicated client-facing role responsible for ensuring contracted IT or managed services are delivered effectively and efficiently.The SDM owns the client relationship, ensures service quality and performance by monitoring Service Level Agreements (SLAs), manages operational processes, leads service improvement initiatives, and acts as the main point of escalation to maintain high levels of client satisfaction and retention.【 Responsibilities 】- Serve as the primary point of contact for clients regarding service issues, conduct regular service review meetings, align client expectations, and manage client satisfaction.- Monitor and report on SLAs and Key Performance Indicators (KPIs); identify and lead continuous service improvement initiatives (CSI).- Manage operational processes of the service desk and operational teams; oversee service budgets and resources, ensuring compliance with ITIL or other relevant frameworks.- Take ownership of critical or major incidents and complex problems, ensuring swift resolution and conducting post-incident reviews.- Proactively identify gaps or inefficiencies in service delivery processes and lead improvement initiatives, leveraging frameworks like ITIL.- Conduct regular service review meetings with clients and internal stakeholders, present performance reports, discuss service improvements, and provide timely updates during major incidents.- Collaborate with development and technical teams to ensure smooth transition of new services or changes without negatively impacting existing operations.- Oversee and manage third-party vendors and suppliers contributing to service delivery, ensuring contractual obligations are met.
福利制度
【 What you will receive 】
- Variable bonus (based on company and individual performance)
- Annual Leave: 14 days (maximum up to 22 days)
- Medical Leave
- Insurance Coverage, including group hospitalization, surgical, outpatient, dental, and personal accident benefits
- Annual Health ScreeningDeputy CSAO (Chief Safety Officer)ID:36919
15,000 SGD ~ 20,000 SGDEast工作内容
Our client, a leading advanced manufacturing firm in Japan, is looking for a Deputy Person in Charge of Safety (Deputy CSAO) to support the Business Unit in developing and executing safety strategies, ensuring compliance, and promoting a safe work environment. You will also act on behalf of the CSAO during their absence.【 Responsibilities 】1. Needs Assessment: - Assess the impact of market and industry changes on safety strategy within the BU.- Identify key safety-related issues and risks.2. Improvement & Innovation- Build a globally competitive, innovative organization and culture.- Drive timely adjustments in safety strategy aligned with business changes.3. Advisory Role- Provide expert safety advice and recommendations to BU executives.- Support decision-making for projects, change initiatives, and policy communication.4. Strategy Formulation & Implementation- Lead formulation and execution of safety strategies for the BU.- Align BU safety strategies with global corporate safety strategy and ESG priorities.- Anticipate and respond to complex domestic and international issues.5. Stakeholder Engagement- Identify and engage internal and external stakeholders (executives, employees, customers, local communities, etc.).- Understand needs and concerns, and strengthen engagement through transparent communication.6. Compliance & Risk Management- Ensure adherence to organizational policies, laws, and safety regulations.- Develop principles, voluntary codes of conduct, and a culture of compliance.- Minimize business risks and protect organizational credibility.7. Leadership & Information Sharing- Promote the corporate vision and improve employee engagement.- Share management information to foster alignment and collaboration.- Manage resources (people, goods, funds) effectively to achieve organizational goals.- Develop human resources and organizational capabilities.- Common Management Responsibility- Set organizational goals and achieve them through resource allocation, business management, and talent development.
福利制度
【 What you will receive 】
- AWS
- Variable Bonus
- Annual Leave: 12 days (Increasing yearly up to a maximum of 21 days)
- Medical Insurance Coverage
- Transport Allowance
- Yearly Flexible Benefits
- Yearly Health Screening (after 3 years of employment)IT Support (Japanese Speaking) ID:36431
3,500 SGD ~ 5,500 SGDWest工作内容
Our client, an IT solutions provider, is looking for an IT Support (Japanese Speaking) professional to deliver technical assistance to their clients. As part of the helpdesk team, you will provide prompt and professional support in both Japanese and English.【 Responsibilities 】- Manage IT support requests through email, phone, and ticketing system.- Perform basic troubleshooting for Microsoft 365, Windows PCs, and business applications.- Diagnose initial issues and escalate complex cases when necessary.- Maintain and update FAQs and knowledge base.Work Schedule:Shift-based (5 days per week, including weekends)Shift Hours:1) 07:00 - 16:002) 09:00 - 18:003) 10:00 - 19:00
福利制度
【What you will receive 】
- AWS
- Variable Bonus (Depending on Company & Individual Performance)
- Annual Leave: 10 days (increases based on years of service)
- Medical Leave
- Comprehensive Insurance CoverageIT Project Manager (Banking System / Delivery Lead)（Japanese Speaking）ID:36739
8,000 SGD ~ 10,000 SGDCity工作内容
Our client is seeking an IT Project Manager (Banking System / Delivery Lead) with strong proficiency in Japanese and a solid background in IT system development or implementation within the banking sector.【 Responsibilities 】- Serve as the Project Manager (PMO) or Delivery Lead for banking system development or implementation projects.- Oversee project progress, manage milestones, track issues and tasks, and prepare regular progress reports for client stakeholders.- Manage project resources and control overall project cost.- Maintain effective communication with clients, business units, and internal IT teams to ensure alignment and smooth project execution.- Lead project teams from initiation through to successful completion, ensuring deliverables are met within scope, time, and budget.- Manage client expectations and maintain a professional and positive representation of the company.
福利制度
【 What you will receive 】
- Variable Bonus (Based on company and individual performance)
- Annual Leave: 14 days per year.
- Medical Leave: 14 days
- Insurance Coverage: Comprehensive benefits included.
- Transportation Fee Reimbursement: Provided as per company policy.Implementation Senior Project Manager (Japanese speaking)ID:36737
10,000 SGD ~ 20,000 SGDCity工作内容
Our client is seeking a Senior Project Manager with strong Japanese proficiency and experience in IT system development or implementation within the banking sector. The successful candidate will oversee large-scale banking system projects, collaborating closely with Japanese-speaking stakeholders and a diverse internal team to drive projects from planning through to execution.【Responsibilities】- Lead end-to-end project management, including project planning, timeline and progress tracking, issue and risk management, resource allocation, and governance reporting.- Understand and adhere to the processes involved in banking system development or implementation projects.- Coordinate cross-functional teams to ensure deliverables are completed on time, within scope, and within budget.- Communicate effectively with Japanese clients and internal teams to align project objectives and manage expectations.
福利制度
【What you will receive 】
- Variable Bonus (Based on company and individual performance)
- Annual Leave: 14 days per year.
- Medical Leave: 14 days per year.
- Comprehensive insurance coverage
- Transportation fee reimbursement according to company policy
