System & Support Engineer (Japanese Speaking) ID:36435
3,500 SGD ~ 5,500 SGDWest3个月以上前概述
薪资
3,500 SGD ~ 5,500 SGD
产业类别
Software/Information Processing
工作内容
Our client, an IT solutions provider, is seeking a System & Support Engineer (Japanese Speaking). This role involves designing, implementing, and managing Microsoft-based systems while providing technical solutions in both Japanese and English. Responsibilities include defining requirements, creating technical proposals, troubleshooting, and optimizing system performance as a System Engineer, along with providing onsite and remote support, PC support, and IT infrastructure maintenance as a Support Engineer.
【 Responsibilities 】
1) System Engineer
- Design, implement, and configure Microsoft 365, Windows Server, networks, and other IT systems.
- Define client requirements and provide tailored technical proposals.
- Troubleshoot issues and optimize system performance.
- Create and maintain detailed documentation for clients.
2) Support Engineer
- Provide end-user support for PCs and related hardware.
- Support office systems, including printers, video conferencing, and other devices.
- Maintain IT infrastructure (servers, networks) and manage escalations and replacements as needed.
资格
应征条件
【Requirement & Preferences 】
(Must)
- At least 2 years of relevant experience as a System & Support Engineer.
- Practical experience with Microsoft 365, Active Directory, Azure, and virtualization platforms.
- Comprehensive technical expertise in system design, implementation, and operation.
- Strong communication skills in Japanese (minimum JLPT N2) and English, both spoken and written, to liaise with Japanese-speaking customers.
- Understanding of Windows 10/11, printers, network devices, and peripherals.
- Basic knowledge of operating systems (Windows, Mac) and application software.
- Basic understanding of LAN, WAN, Wi-Fi, and protocols (TCP/IP, DNS, DHCP).
- Experience in user support.
- Knowledge and support experience with office systems.
(Advantageous)
- Strong problem-solving skills and proactive approach to identifying and addressing challenges.
- Microsoft certifications (e.g., AZ-104, MS-700) are a plus英文
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其他语言
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附加信息
福利制度
【What you will receive 】
- AWS
- Variable Bonus (Depending on Company & Individual Performance)
- Annual Leave: 10 days (increases based on years of service)
- Medical Leave
- Comprehensive Insurance Coverage工作时间
9:00 ~ 18:00
假日
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职业类别
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