213 Jobs
Customer Support Assistant Manager ID:37680
4,000 SGD ~ 6,000 SGDCityJob Description
Our client, a renowned Japanese restaurant. They are currently looking for a Customer Support Assistant Manager to join their organization.The Customer Support Assistant Manager will oversee daily customer support operations, manage customer enquiries and complaints, establish service standards and internal workflows, and work closely with internal stakeholders to continuously improve the customer experience. The role will also participate in the implementation and optimisation of the company's CRM system, helping to streamline customer support processes, improve reporting capabilities, and enhance operational efficiency. As the customer support function expands, this position will play an important role in developing the team, improving service quality, and driving customer satisfaction【 Responsibilities 】1. Customer Support Operations - Manage day-to-day customer enquiries received via email and social media platforms. - Ensure customer enquiries and complaints are handled professionally and within established service standards. - Investigate escalated customer issues and coordinate with relevant departments to ensure timely resolution. - Monitor customer satisfaction and recommend service improvements. 2. Customer Support Process Development - Develop and maintain customer support SOPs, response templates and service guidelines. - Establish internal workflows for handling customer enquiries, complaints and escalations. - Review existing processes regularly and recommend improvements to enhance efficiency and service quality. - Monitor service KPIs such as response time, resolution time and customer satisfaction. 3. CRM Implementation & Process Improvement - Work closely with management, IT vendors and internal stakeholders in the implementation of the CRM system. - Participate in gathering business requirements, user testing and workflow design. - Support the configuration, rollout and continuous improvement of CRM processes. - Recommend system enhancements to improve customer support efficiency and reporting capabilities. - Ensure customer data is maintained accurately within the CRM system.4. Team Leadership - Support the recruitment and onboarding of customer support team members as the function grows. - Supervise daily team operations and workload allocation. - Coach team members to improve customer service quality and operational efficiency. - Conduct regular performance reviews and identify development opportunities. 5. Reporting & Analysis - Analyse customer feedback and complaint trends. - Prepare monthly customer support reports and recommend service improvement initiatives. - Identify recurring operational issues and work with relevant departments to improve customer experience. - Support management with customer insights and performance reporting.
Benefit
【 What You Will Receive 】
- AWS
- Variable Bonus (Based on company and individual performance)
- Annual Leave – 14 days (Up to 18 days)
- Medical Leave – 14 days
- AIA Insurance/Medical Card (excluding dental and maternity coverage)Receptionist & Admin ExecutiveID:37639
2,800 SGD ~ 3,500 SGDCentralJob Description
Our Client is a well-known and award-winning luxury architectural company. They are looking for a Receptionist & Admin Executive.Reporting to: Director/Chairman【Responsibilities】- Manage front desk reception and greet visitors professionally.- Handle incoming calls, mail, and courier arrangements.- Perform general administrative duties including filing, document management, and record-keeping.- Organize and maintain office documents to ensure accurate and efficient retrieval.- Perform simple bookkeeping (keep a watch on the bank account, update on incoming/outgoing transfers, update the Chairman weekly on bank balances)- Coordinate shipping and courier arrangements for company items and documents.- Provide administrative support to the Chairman, including assisting with day-to-day administrative tasks as assigned.- Maintain office supplies and support general office housekeeping and organization.- Assist with ad hoc administrative duties as required.
Benefit
【What you will receive】
- Annual Leave: 14 days
- Medical Leave: 14 daysCorporate Planning & HR/Admin Executive (Japanese Speaking)ID:37681
4,000 SGD ~ 5,000 SGDCityJob Description
Our client is a listed Japanese trading company seeking a Corporate Planning & HR/Admin Executive to support its regional operations across Asia from its Singapore office.This role will be responsible for supporting reporting to the Japan headquarters, coordinating regional management meetings, assisting with expatriate support, and providing HR and administrative support. The successful candidate will work closely with internal stakeholders in Singapore, regional offices across Asia, and the Japan headquarters.【Responsibilities】- Collect and consolidate business information and reports from regional offices across Asia.- Support the preparation of reports, presentations, and other documentation for the Japan headquarters.- Coordinate and arrange regional management meetings and other key corporate meetings.- Prepare meeting materials, liaise with relevant stakeholders, and assist in recording meeting minutes.- Support employee welfare and benefits administration for Japanese expatriates.- Assist with visa applications, renewals, and related administrative procedures.- Coordinate business travel arrangements, including flights, accommodation, transportation, meeting schedules, and other reservations.- Provide general HR, administrative, and back-office support.- Perform other ad hoc duties as assigned by management.
Benefit
【What you will receive】
- AWS
- Variable Bonus (subject to individual and company performance)
- Annual Leave: 14 days
- Medical Leave: 21 days
- Medical InsuranceCustomer Success Manager (SaaS industry)ID:37319
5,000 SGD ~ 6,000 SGDCentral, CityJob Description
Our Client is Japanese Listed SaaS Company is now looking for a Customer Success Manager. This role owns the full customer lifecycle — from onboarding through adoption, expansion, and renewal. You will work with a diverse, international customer base and partner closely with stakeholders across regions to ensure they achieve meaningful business outcomes【 Responsibilities 】- Manage the end-to-end customer lifecycle for Global accounts, including onboarding, adoption, growth, and renewal (including churn prevention).- Lead onboarding initiatives to ensure customers are set up effectively with clear success criteria and timelines.- Build and maintain strong relationships with stakeholders across different regions and time zones.- Act as a trusted advisor, guiding customers on best practices and helping them realize measurable business value.- Monitor customer health and usage trends, proactively identifying risks and opportunities.- Conduct regular business reviews to align on objectives, share insights, and drive continuous improvement.- Identify expansion opportunities within accounts and collaborate with Sales and other Account Managers.- Own renewal planning and execution to maintain strong retention rates.- Collect customer feedback and provide structured insights to internal teams to improve product and service delivery.- Support the development of case studies and share best practices to strengthen overall customer success efforts."
Benefit
【 What you will receive 】
- Variable Bonus
- Annual Leave：14 days (Maximum up to 21 days) ※Unused leave may be carried forward until the end of the following fiscal year.
- Medical Leave: 14 days
- Medical Allowance： Max $500/year & Insurance (Hospital & Surgical insurance, Personal Accidental insurance)
- Hybrid working style
- Transportation ReimbursementSales Engineer (Japanese speaking)ID:37184
3,800 SGD ~ 5,000 SGDCityJob Description
Our client, a Japanese manufacturing company of semiconductor industry spare parts and other materials is looking for a Sales Engineer (Japanese speaking).As a Sales Engineer, you will be responsible for developing strong customer relationships and driving sales growth within the semiconductor industry by providing technical sales support and customized engineering solutions.【Responsibilities】- Develop relationships by conducting frequent visits/web meetings/telecommunication and seeking new opportunities with existing accounts.- Create new customer accounts.- Gather market intelligence on customer business activities/projects, competitors' products, industry developments, and economic indicators.- Provide product and technical expertise to match suitable solutions to customer requirements.- Handle other aspects of sales/marketing functions, including quotations, sales reports, forecasts, and monitoring stock levels and inventory.- Liaise with counterparts in Japan/Vietnam/Korea/US/Taiwan.- Prepare, analyze, and submit reports to immediate superiors.- Provide and maintain quality service in compliance with organisation standards.- Contribute to the team in achieving the organisation's and department's goals.
Benefit
【What you will receive】
- Bonus: At least 1 month
- Annual Leave: 14 Days (Maximum up to 21 days)
- Medical Leave: 14 Days
- Medical Reimbursement: S$600 per year (inclusive of dental)
- Annual Health Screening: Applicable after at least 1 year of employment
- Insurance: ProvidedHR ExecutiveID:37677
2,250 SGD ~ 2,750 SGDCityJob Description
Our client is a Japanese-listed construction company. They are currently seeking an HR Executive.【Responsibilities】- Manage the recruitment process for construction workers, including onboarding, renewal, and offboarding of Work Permits (WPOL).- Process Work Permit applications, renewals, cancellations, and other employment-related documentation for construction employees.- Coordinate and administer staff dormitory matters, including monthly administrative activities.- Liaise with the training team to arrange and monitor mandatory training courses for employees.- Maintain accurate HR records and ensure compliance with company policies and relevant employment regulations.- Provide administrative support for HR operations and employee lifecycle activities.- Perform any other duties as assigned by the Deputy Director.
Benefit
【What you will receive】
- Variable Bonus (subject to company and individual performance)
- Annual Leave: 14 days
- Medical Leave
- Medical Benefits
- Additional Company Leave: 7 designated company closure days
- Mobile Phone Allowance: S$80 per monthSenior HR Executive / Assistant ManagerID:37613
6,000 SGD ~ 8,000 SGDCityJob Description
One of our clients, a Singapore-based firm providing HR and corporate support services to its regional group entities with a focus on energy trading, is looking for a Senior HR Executive/Assistant Manager to join their dynamic team.This position focuses on supporting a wide range of HR operations, with a particular emphasis on employee experience, engagement, and collaboration. The successful candidate should possess a positive attitude, flexibility, and a strong willingness to support the team where required.【Responsibilities】- Support recruitment processes, including interview coordination, onboarding, orientation, organization chart updates, and employee engagement initiatives- Assist with HR system administration, including change requests and new employee data input- Coordinate employment pass and dependent pass applications, renewals, and cancellations through external service providers- Support employee insurance matters, including onboarding, offboarding, annual reviews, and renewals- Coordinate medical check-ups and health screening arrangements for expatriate employees- Handle surveys and submissions requested by government agencies, business associations, and relevant external bodies- Support and coordinate employee engagement activities- Provide administrative support for corporate secretarial-related matters- Manage internship program administration- Support ad-hoc HR projects and general administrative duties as assigned
Benefit
【 What you will receive 】
- Variable Bonus (Depending on Company and Individual performance)
- Annual Leave: 16 days
- Medical Leave: 14 days
- Transportation Allowance
- Office located at City area, 3 mins walk away from MRT stationData Entry Assistant (Temp/Contract)ID:37673
2,800 SGD ~ 3,000 SGDEastJob Description
Our client is a Japanese Medical Equipment Manufacturer and a world-leading healthcare technology company with a strong reputation in the medical field. They are currently looking for a temp Data Entry Assistant to support their back end operations.■ Payroll and Headcount under Reeracoen Singapore■ Contract Period: July 2026 - May 2027【Responsibilities】Administration- Receive purchase order (PO) from group companies, check price and issue PO to factories.- Coordinate with inter group companies’ person in charge (PIC) to ensure everything is going smoothly.- Check the shipment status. Follow up documents and issue the invoices and packing lists.Accounting- Data entry to ERP system(SAP)- Update Sales & Purchases (AR/AP) in excel- Records Send SOA to some local & overseas customers/inter-group companies- Input incoming/outgoing payment (based on bank incoming/outgoing payments) into SAP (knock off AP/AR invoices)- Check bank statements against SAP to ensure records tally- Update the Income and Expense Report- Send the exchange rates list on last working day of the month by email and update exchange rates into excel/SAP- AP generation(issue AP invoices into SAP)- Check travel expenses and expense reimbursementMonthly Report- Provide monthly reporting support, including data collection, analysis, and so on.Others- Any other ad-hoc duties assigned
Benefit
【What you will receive】
- Completion Bonus
- Annual Leave: 14 days (Prorated)
- Medical Leave: 14 days (Prorated)Sales Executive (Japanese Speaking)ID:37671
3,500 SGD ~ 5,000 SGDEastJob Description
Our client is a Japanese food trading company and is looking for a Sales Executive (Food Trading) to maintain relationships with existing clients and develop new business opportunities.Reporting Line: Sales Manager【Responsibilities】- Update and maintain the client database.- Manage and develop existing accounts to gain product knowledge and industry experience. Opportunities for new business development will be introduced progressively.- Build and maintain positive relationships with clients through regular visits and communication.- Identify and develop new business opportunities.- Negotiate contracts and commercial terms with prospective clients.- Prepare and present quotations to clients.- Ensure excellent after-sales service and customer satisfaction.- Build a sales pipeline through outbound activities and develop new qualified business opportunities.- Perform any other duties as assigned.
Benefit
【 What you will receive 】
- Variable Bonus (subject to company and individual performance)
- Annual Leave: 14 days (11 days for employees joining between January and June, and 6 days for employees joining between July and December during the first year of service)
- Medical Leave
- Medical Insurance (annual claim cap of SGD 300)
- Mobile Phone Allowance
- Business meal expenses are claimable.Electrical Engineer (Commercial)ID:37665
3,250 SGD ~ 4,500 SGDWest, Central, North, East, Other (Singapore), CityJob Description
Our client is a Japanese-listed construction company. They are currently seeking an Electrical Engineer (Commercial Projects) to join their team. This role will support current and upcoming projects located in the Marina Bay Sands (MBS) area.【Responsibilities】- To exhibit site solving skill & site coordination to customer.- To be competent in his/her engineering skill especially in design/knowledge & understanding of code of practice in building services to customer.- Ensure quality of material & installation by suppliers/subcontractors in line with ISO quality plan.- Coordinate, monitor & control of supplier’s materials/equipment & subcontractors installation quality.- Produce shop drawings & coordination of drawings & coordination of drawings etc.- Prepare work schedules & attend client meeting and internal meeting- To assist manager on the day to day activities under the master planning schedule, quality, safety etc- To control proper coordination with main contractor to prevent rework etc- To control site material/equipment so as to reduce wastage.- To communicate closely with suppliers / subcontractors to reduce delivery delay affecting progress.- Check for non-conformance product or installation to avoid defects.- To explore new technology and new installation methods so as to improve productivity level- Follow up closely on site progress & communicate clearly to subcontractors & supplier- Check for non-conformance product or installation to avoid defects.- Other related duties as assigned
Benefit
【What you will receive】
-Variable Bonus (subject to company and individual performance)
- Annual Leave: 14 days
- Medical Leave
- Medical Benefits
- Additional Company Leave: 7 designated company closure days
- Site Allowance: S$180 – S$480 (subject to terms and conditions)
- Mobile Phone Allowance: S$80 per month