Overview
Salary
3,500 SGD ~ 4,000 SGD
Industry
Manufacturing(Electronics/Semiconductors)
Job Description
Our client, a renowned Japanese industrial manufacturing company known for its innovation and commitment to quality, is currently seeking a Sales Executive / Senior Executive (Inside Sales) to join their organisation.
【Responsibilities】
- Manage inbound enquiries and conduct outbound follow-ups via phone, email, and virtual meetings to qualify opportunities and support monthly and quarterly sales targets.
- Build trusted relationships with existing and prospective customers, identify their needs, and recommend suitable products, upgrades, and complementary solutions.
- Prepare accurate quotations, proposals, pricing requests, and supporting documents in accordance with approval, margin, and commercial guidelines.
- Coordinate order processing from quotation to delivery, including order entry, availability checks, delivery schedules, documentation, and issue resolution with customers, logistics, finance, and HQ in Japan.
- Maintain complete and accurate customer, activity, quotation, order, and opportunity records in SAP and the CRM system, ensuring timely follow-up and reliable pipeline visibility.
- Collaborate with outdoor sales teams and distributors on lead handovers, account actions, pricing exceptions, customer meetings, and sales campaigns.
- Monitor open quotations, orders, backlogs, and dormant accounts; proactively address delays, recover opportunities, and support customer retention.
- Prepare monthly, quarterly, and annual sales forecasts, demand plans, pipeline updates, and activity reports for management review.
- Develop working knowledge of the company’s products, semiconductor applications, customer requirements, and internal processes to provide responsive first-line commercial support.
Qualifications
Requirement
【Requirements & Preferences】
(Must)
- Diploma or Degree in Engineering, Business, Supply Chain, or a related field.
- 1–3 years of experience in Inside Sales, Sales Support, Customer Service, Order Management, Distribution, or a related field.
- Experience using CRM or ERP systems, preferably SAP.
- Proficiency in Microsoft Office, particularly Excel, Outlook, and PowerPoint.
- Strong customer service skills, with the ability to handle enquiries, complaints, and objections professionally and tactfully.
- Strong attention to detail, with good skills in data entry, documentation, follow-up, and deadline management.
- Ability to collaborate effectively with customers, sales teams, distributors, logistics, finance, and HQ.
- Proactive and organised, with the ability to work independently in a fast-paced environment.
(Preferred)
- Experience in the semiconductor or industrial B2B industry is preferred.English Level
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Other Language
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Additional Information
Benefit
【 What You Will Receive 】
- AWS
- Variable Bonus (based on company and individual performance, with payouts on average twice a year)
- Annual leave: 14 days, up to a maximum of 21 days
- Medical leave: 14 days
- Medical benefits of up to S$4,000 per year, covering outpatient, dental, and flexible health benefits
- Transport allowance: S$100 per month
- Monthly position allowance: S$30–S$50Working Hour
08:30 ~ 17:30
Holiday
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Job Function
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