Customer Service ExecutiveID:35972

3,000 SGD ~ 4,000 SGDCentralabout 10 hours ago

Overview

  • Salary

    3,000 SGD ~ 4,000 SGD

  • Industry

    Manufacturing(Electronics/Semiconductors)

  • Job Description

    Our client, a publicly listed company specializing in electronic components, is currently seeking a Customer Service Executive to join their team. The successful candidate will play a key role in managing delivery and shipping operations while providing critical support to the sales team.

    You will be reporting to the Customer Service Manager..

    【 Responsibilities 】
    - Receive and process Sales Orders using the SAP system, providing acknowledgments with estimated delivery dates based on standard lead times
    - Process Purchase Orders to vendors accurately and efficiently
    - Coordinate with various internal and external parties to ensure timely production and shipping of goods
    - Manage and monitor the order backlog, collaborating with the Sales team to address any delivery or production issues
    - Prepare delivery and shipping documents, and liaise with warehouses (Singapore and Philippines), forwarders, and transporters to ensure smooth and timely deliveries to customers

Qualifications

  • Requirement

    【 Requirements & Preferences 】

    (Must)
    - Minimum qualification of GCE ‘O’ Level or higher
    - At least 5 years of customer service experience within a manufacturing environment, ideally involving electronic components or non-finished goods
    - Fluent in both English and Mandarin (listening, speaking, and writing) to effectively communicate with Mandarin-speaking stakeholders
    - Strong proficiency in Microsoft Office applications (especially Excel, as processes can be manual)
    - Hands-on experience with SAP or similar ERP systems
    - Immediate availability or able to start within a short notice period

    (Advantageous)
    - Experience working in a Japanese company

  • English Level

    -

  • Other Language

    -

Additional Information

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