Job Description
Our client, a Japanese clinic, is seeking an Assistant Clinic Nurse (Japanese Speaking). This role involves delivering patient-centered and compassionate care while effectively communicating with both Japanese doctors and patients.You will report to the Nurse Manager.【 What you will be doing 】- Communicating with Japanese doctors and patients, conveying patient symptoms and the doctor's diagnosis in Japanese.- Ensuring nursing care services are safe, competent, and personalized. Upholding nursing standards in documentation, treatment, patient monitoring, and infection control.- Maintaining accurate documentation of patients’ conditions and collating data.- Managing overseas travel insurance, handling clinic emails, phone calls, inquiries, patient registrations, and reservations as required.- Handling OTAI claims and coverage for consultations, treatments, medications, surgeries, or hospital admissions.- Liaising with OTAI for Letters of Guarantee (LOG), specialist clinics, hospitals, laboratories, and radiology for billing.- Following up on outstanding payments from corporate clients, OTAI, and self-paying patients.- Scheduling appointments for health screenings and managing follow-up reports.- Assisting in translation duties within and outside the clinic to facilitate communication among patients, clinic staff, doctors, and specialists.- Performing various health examination procedures, including anthropometric measurements, blood pressure, retinal imaging, ECG, visual acuity tests, spirometry, and hand grip measurements.- Conducting face-to-face surveys with research participants.- Conducting inventory checks on equipment, surgical supplies, and instruments.- Collating all laboratory and x-ray results and reports from specialists.- Following up on doctors' instructions regarding laboratory, x-ray, and other results for review.- Dispensing medications.- Performing any other duties as assigned by management.