概述
薪资
6,000 SGD ~ 7,000 SGD
产业类别
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工作内容
Our client is the market leader in semiconductor test systems and equipment. The incumbent will be responsible for account management and delivering post-sales customer support to both local and overseas clients. This includes providing on-site services such as installation, relocation, remedial support, and execution of Field Change Orders (FCO).
Division: Field Service Engineering Division
Reporting to: Manager
【Responsibilities】
- Provide after-sales service support for the advanced automated test and handling equipment, including installation, acceptance, upgrades, and related activities.
- Maintain a high level of customer satisfaction through effective post-sales account management and technical support.
- Assist or lead technical projects and issue resolution for customers.
- Work closely with the Service Sales team to identify solution-based business opportunities.
- Ensure all service contract deliverables are met in a timely and accurate manner.
- Provide technical feedback to the factory to support product enhancements and new design initiatives.
- Offer consultancy to customers on equipment performance optimization.
- Assist or lead equipment integration efforts with customers’ factory automation systems.
资格
应征条件
【Requirements & Preferences】
(Must)
- Bachelor’s Degree in Mechatronics, Electronics, or Electrical Engineering
- 4–6 years of experience in field servicing/technical support/maintenance of automated production equipment within the semiconductor manufacturing industry
- Strong data-driven problem-solving skills and a solid quality mindset.
- Understanding of OEE (Overall Equipment Effectiveness) and ability to drive improvement initiatives.
- Knowledge of smart factory concepts and production solutioning.
- Strong technical aptitude, excellent communication skills, self-motivated, customer-focused, and result-oriented.
- Willing to travel occasionally, including on short notice.
(Advantageous)
- Direct experience in V93000 machine handling英文
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其他语言
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附加信息
福利制度
【 What You Will Receive 】
- AWS: 1 month
- Global Bonus (Depending on Company & Individual Performance)
- Car Allowance: For candidates who own a car, will be shared further if shortlisted
- Annual Leave: 18 Days (Up to 21 Days)
- Medical Leave: 14 Days
- Car Allowance (T&C applies): S$1,200
- Medical Benefits & Insurance工作时间
08:30 ~ 17:30
假日
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职业类别
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