Overview

• Salary

  7,000 SGD ~ 8,000 SGD

• Industry

  Software/Information Processing, Retail/Distribution(Fashion&Apparel), Retail/Distribution(Other), Consulting

• Job Description

  Our client is a Japanese-listed consulting firm that supports a well-established financial institution with a strong presence in the region.
  
  They are currently seeking a Business Analyst (KYC) to join a banking operational workflow improvement project. The successful candidate will be responsible for analysing existing KYC operational processes and supporting the design and implementation of more efficient workflows, including the use of automation tools.
  
  【 Responsibilities 】
  - Support an end-to-end operational workflow improvement project as part of the bank’s Business Analyst team, focusing primarily on KYC operations.
  - Communicate and coordinate with project stakeholders, including PM/PMO members, branch users, IT teams, external vendors, and Head Office teams, to ensure smooth project execution.
  - Analyse existing (As-Is) KYC operational workflows and identify process gaps, inefficiencies, and opportunities for improvement.
  - Design and propose future-state (To-Be) workflows to improve operational efficiency, including the use of automation tools where appropriate.
  - Liaise with automation and tool enhancement teams throughout solution design, testing, implementation, and migration.
  - Prepare clear workflow documentation, process maps, and other project-related materials.