Overview

• Salary

  4,000 SGD ~ 5,300 SGD

• Industry

  Manufacturing(Electronics/Semiconductors)

• Job Description

  Our client is a market leader in semiconductor test systems and equipment.
  
  The Sales Support Specialist is a customer-facing role that works closely with the Asia Sales organisation to manage and support secured business opportunities. The position takes ownership of the end-to-end Quote-to-Cash process, ensuring smooth order management while maintaining the company’s financial integrity and compliance standards.
  
  The successful candidate will provide a high standard of customer service and contribute to operational excellence throughout the order lifecycle.
  
  Reporting to the Manager
  
  【Responsibilities】
  - Support the Sales organisation in preparing Formal Quotations and Order Acceptances, ensuring deal negotiations comply with the company’s policies, guidelines, and audit controls.
  - Provide consultation to the Sales organisation on deal structure, purchase contract terms review, and timely escalation of issues with the respective business partners for resolution.
  - Manage customer orders throughout the order lifecycle, from quotation and build through to shipment and invoicing.
  - Contribute to the organisation’s revenue objectives through effective monitoring of shipment backlogs and identification of potential order and revenue risks for management review and escalation.
  - Support the Revenue and AR management (Letter of Credit operations) based on IFRS15 revenue recognition guidelines and regulations.
  - Support ad-hoc deployment during high workload situations or project assignments for business process & policies improvements.