Production Service EngineerID:37701

5,000 SGD ~ 8,000 SGDCentralabout 18 hours ago

Overview

  • Salary

    5,000 SGD ~ 8,000 SGD

  • Industry

    Manufacturing(Electronics/Semiconductors)

  • Job Description

    Our client is the market leader in semiconductor test systems and equipment.

    The Production Service Engineer will play a key role in providing post-sales technical support for customers using the company's Automated Test Equipment (ATE). You will work closely with customers to ensure smooth production ramp-up, improve manufacturing yield, troubleshoot production issues, and implement effective production solutions.

    Working as part of a customer-facing team, you will collaborate with Account Managers, Service Sales, and System Application Engineers to deliver high-quality technical support and enhance customer satisfaction.

    Reporting to: Manager

    【Responsibilities】
    - Provide post-sales technical support for Automated Test Equipment (ATE).
    - Assist customers in resolving production issues, including test program debugging, production correlation, and yield improvement.
    - Support production ramp-up activities and ensure timely resolution of manufacturing challenges.
    - Facilitate the integration of ATE systems into customers' production environments.
    - Work closely with engineering teams to provide technical feedback and drive continuous product improvements.
    - Partner with the Service Sales team to identify opportunities for production solution services.
    - Ensure all service contract deliverables are fulfilled according to customer expectations.
    - Build and maintain strong relationships with customers by providing responsive and effective technical support.

Qualifications

  • Requirement

    【Requirements & Preferences】

    (Must)
    - Bachelor's Degree in Electrical or Electronic Engineering or a related discipline.
    - 4–6 years of experience in ATE post-sales service support in semiconductor manufacturing, test engineering, or production support
    - Experience in V93000 or similar
    - Good understanding of digital and mixed-signal test methodologies.
    - Proficient in C++, Java, and scripting languages.
    - Exposure to project management or customer-facing technical support
    - Excellent communication and interpersonal skills, with the ability to work effectively across cross-functional teams.
    - Willingness to travel occasionally, including short-notice business trips when required.

    (Advantageous)
    - Knowledge of factory automation and production solution technologies is a plus.

  • English Level

    -

  • Other Language

    -

Additional Information