Senior Production Support Engineer ID:37300

4,500 SGD ~ 7,000 SGDCentralabout 21 hours ago

Overview

  • Salary

    4,500 SGD ~ 7,000 SGD

  • Industry

    Manufacturing(Electronics/Semiconductors)

  • Job Description

    Our client is the market leader in semiconductor test systems and equipment.

    The Senior Production Support Engineer provides post-sales technical support at customer sites, ensuring optimal equipment performance and production efficiency. This role focuses on production ramp-up, yield and OEE improvement, technical issue resolution, and implementation of performance-enhancing solutions.

    The incumbent will work closely with customers, internal engineering teams, and service sales to drive operational excellence and long-term customer satisfaction.

    【Responsibilities】
    - Provide comprehensive post-sales technical support for the advanced automated test equipment (ATE).
    - Support customer production ramp-up and drive improvements in yield and Overall Equipment Effectiveness (OEE).
    - Troubleshoot and resolve production-related issues, including correlation discrepancies, low yield, and test program challenges.
    - Lead or support technical problem resolution projects at customer sites.
    - Collaborate with the Service Sales team to identify opportunities for solution-based services.
    - Ensure all service contract deliverables are met in accordance with agreed timelines and quality standards.
    - Provide technical feedback to factory teams for product enhancements and new design improvements.
    - Offer consultancy support to customers on equipment performance optimization.
    - Lead or assist in equipment integration into customers’ factory automation and smart manufacturing systems.

Qualifications

  • Requirement

    【Requirements & Preferences】

    (Must)
    - Bachelor’s Degree in Electronics, Electrical Engineering, or a related discipline.
    - 4–6 years of after-sales service and/or production support in semiconductor testing and/or product engineering environments.
    - Strong understanding of semiconductor test processes and production environments.
    - Knowledge of C++, script programming
    - Solid understanding of OEE and experience driving measurable improvements.
    - Self-motivated, proactive, and able to work independently and as a sole contributor in dynamic production environments.
    - Willingness to travel occasionally, including short-notice assignments.

    (Advantageous)
    - Experience in 93000 software/debugging tools will be advantageous.
    - Familiarity with smart factory concepts and production digitalization is an added advantage.

  • English Level

    -

  • Other Language

    -

Additional Information