5个职位: Software/Information Processing
Customer Success Manager (SaaS industry)ID:37319
5,350 SGD ~ 7,350 SGDCentral, City工作内容
Our Client is Japanese Listed SaaS Company is now looking for a Customer Success Manager. This role owns the full customer lifecycle — from onboarding through adoption, expansion, and renewal. You will work with a diverse, international customer base and partner closely with stakeholders across regions to ensure they achieve meaningful business outcomes【 Responsibilities 】- Manage the end-to-end customer lifecycle for Global accounts, including onboarding, adoption, growth, and renewal (including churn prevention).- Lead onboarding initiatives to ensure customers are set up effectively with clear success criteria and timelines.- Build and maintain strong relationships with stakeholders across different regions and time zones.- Act as a trusted advisor, guiding customers on best practices and helping them realize measurable business value.- Monitor customer health and usage trends, proactively identifying risks and opportunities.- Conduct regular business reviews to align on objectives, share insights, and drive continuous improvement.- Identify expansion opportunities within accounts and collaborate with Sales and other Account Managers.- Own renewal planning and execution to maintain strong retention rates.- Collect customer feedback and provide structured insights to internal teams to improve product and service delivery.- Support the development of case studies and share best practices to strengthen overall customer success efforts."
福利制度
【 What you will receive 】
- Variable Bonus
- Annual Leave：14 days (Maximum up to 21 days) ※Unused leave may be carried forward until the end of the following fiscal year.
- Medical Leave: 14 days
- Medical Allowance： Max $500/year & Insurance (Hospital & Surgical insurance, Personal Accidental insurance)
- Hybrid working style
- Transportation ReimbursementSenior Marketing Executive (Japanese Speaking)ID:37411
4,500 SGD ~ 4,900 SGDCentral工作内容
Our client is a well-established payment FinTech company with operations in Singapore and Japan. They are currently seeking a Senior Marketing Executive.【 Responsibilities 】- Develop and execute end-to-end marketing campaigns to drive brand awareness, customer acquisition, and retention- Plan and manage digital, social media, online, and offline marketing initiatives- Analyse campaign performance and prepare regular reports with actionable insights- Coordinate with internal teams and external partners for marketing-related activities- Conduct market research to identify trends, competitor activities, and new opportunities- Support product or services launches, events, and promotional activities- Plan, manage, and optimise paid advertising campaigns across platforms- Implement, manage, and troubleshoot tracking systems to ensure accurate data collection across websites and campaigns- Collaborate closely with IT and developers to optimise tracking setup, resolve technical issues, and improve website performance.- Create monthly reports on paid ads campaign performances
福利制度
【 What you will receive 】
- AWS
- Variable Bonus (subject to company and individual performance)
- Annual Leave: 14 days (up to a maximum of 25 days)
- Medical Leave
- Medical BenefitsAccount ManagerID:37321
3,500 SGD ~ 5,000 SGDWest, City工作内容
Our client, a company in the software development and IT industry—particularly in ERP software and IT services—is seeking an Account Manager.【Responsibilities】- Maintain strong relationships with existing clients to ensure high customer retention.- Drive revenue growth in the Singapore Enterprise Resource Planning (ERP) software market by identifying new business opportunities.- Schedule meetings to present the latest updates and gather feedback from clients.- Work closely with in-house business analysts and functional consultants to provide solutions for clients’ new requirements.- Respond to quotation requests and assist with business proposals and grant applications.- Upsell and cross-sell the company’s products and services to existing accounts.- Meet account performance KPIs as agreed with management.- Update the in-house CRM system for account reporting and tracking.
福利制度
【What you will receive】
- Variable Bonus (based on company and individual performance)
- Annual Leave: 14 days (up to a maximum of 21 days)
- Medical Leave
- Medical Benefits
- Mobile phone Allowance: $50/month
- Car allowance (if using your own car for client visits): $500/month (For those without a personal vehicle, a corporate Grab account will be provided for client visits)
- Positive and supportive working environment
- Opportunities for professional development
- Modern workspace and team activitiesIT Project Manager (Banking System / Delivery Lead)（Japanese Speaking）ID:36739
8,000 SGD ~ 10,000 SGDCity工作内容
Our client is seeking an IT Project Manager (Banking System / Delivery Lead) with strong proficiency in Japanese and a solid background in IT system development or implementation within the banking sector.【 Responsibilities 】- Serve as the Project Manager (PMO) or Delivery Lead for banking system development or implementation projects.- Oversee project progress, manage milestones, track issues and tasks, and prepare regular progress reports for client stakeholders.- Manage project resources and control overall project cost.- Maintain effective communication with clients, business units, and internal IT teams to ensure alignment and smooth project execution.- Lead project teams from initiation through to successful completion, ensuring deliverables are met within scope, time, and budget.- Manage client expectations and maintain a professional and positive representation of the company.
福利制度
【 What you will receive 】
- Variable Bonus (Based on company and individual performance)
- Annual Leave: 14 days per year.
- Medical Leave: 14 days
- Insurance Coverage: Comprehensive benefits included.
- Transportation Fee Reimbursement: Provided as per company policy.Implementation Senior Project Manager (Japanese speaking)ID:36737
10,000 SGD ~ 20,000 SGDCity工作内容
Our client is seeking a Senior Project Manager with strong Japanese proficiency and experience in IT system development or implementation within the banking sector. The successful candidate will oversee large-scale banking system projects, collaborating closely with Japanese-speaking stakeholders and a diverse internal team to drive projects from planning through to execution.【Responsibilities】- Lead end-to-end project management, including project planning, timeline and progress tracking, issue and risk management, resource allocation, and governance reporting.- Understand and adhere to the processes involved in banking system development or implementation projects.- Coordinate cross-functional teams to ensure deliverables are completed on time, within scope, and within budget.- Communicate effectively with Japanese clients and internal teams to align project objectives and manage expectations.
福利制度
【What you will receive 】
- Variable Bonus (Based on company and individual performance)
- Annual Leave: 14 days per year.
- Medical Leave: 14 days per year.
- Comprehensive insurance coverage
- Transportation fee reimbursement according to company policy
