34 Jobs for Software/Information Processing found

• Environment Management Executive (Japanese Language)ID:28195

  2,800 SGD ~ 3,300 SGDCity

  Job Description

  Responsibilities
  This position will be reporting to the EMG Manager.
  
  Regional Activities:
  - Provide support on environmental management system
  - Assist in planning and organising of environmental campaigns & events
  - Assist in environmental related communications
  - Respond to environmental related queries
  - Provide support on green labelling matter
  - Assist in environmental reporting
  - Communicate with the counterparts in Ricoh Japan in Japanese language
  
  Internal Office Activities:
  - Provide support and involve in ISO14001 and eco office audit
  - Support on environmental function, activities and eco office practices
  - Assist in providing the environmental trainings
  - Responsible for environmental administrative activities
  - Any ad-hoc duties assigned by the EMG manager

  Benefit

  - AWS
  - Variable bonus: depends on company's performance
  - Annual leave: 14 days
  - ML
  - Gym & swimming pool facilities. Company recreation clubs
  - Medical coverage. Medical subsidy for spouse and children

• Sales Executive_CryptocurrencyID:28035

  3,000 SGD ~ 3,500 SGDCity

  Job Description

  Our App has just been launched this year and we are looking for a positive personality with Sales experience in the Food and Beverage industry to join our team.
  
  - Cold call to F&B industry
  - Developing new contents for web page
  - Arrange business meetings with prospective clients
  - Acquisition of new (Mainly F&B) Merchants to join our App Platform
  - Discuss with director about new idea
  - Build long-term relationships with new and existing customers
  - Managing of Merchant Accounts (Mostly F&B) to create and increase revenue stream
  - Confident personality willing to work with the team to expand our business
  - Comfortable in cold calling / emailing / canvassing etc in order to meet & acquire Merchants
  - Able to present Solutions to Target Merchants & to create / expand accounts from scratch
  - Motivated to promote an App as well as Merchant Solutions (software / hardware)

  Benefit

  - VB
  - AL :12 days
  - ML :14 days
  - Phone : 30SGD/month
  - Coin option
  - There is commission system

• Research Engineer (Computer Vision)ID:28159

  5,000 SGD ~ 8,000 SGDCity

  Job Description

  Job Description:
  As a research engineer in Computer Vision, you will contribute to the research and development of our machine learning models for our generative video engine.
  
  Responsibilities:
  - Design, build, evaluate and deploy application of machine learning models.
  - Tailor and fine-tune machine learning solutions to address business problems.
  - Collaborate with design, product and engineering teams and deliver product to enrich user experiences on our service.
  - Maintain state-of-art technical expertise in Computer Vision and machine learning.

  Benefit

  Variable Bonus, Insurance
  AL:14 days, ML:14 days, Birthday holiday, Transport allowance, Publication allowance, Salad Lunch

• Research Engineer (NLP)ID:28160

  5,000 SGD ~ 8,000 SGDCity

  Job Description

  Job Description:
  As a research engineer in Natural Language Processing, you will contribute to the research and development of our NLP models for our generative video engine.
  
  Responsibilities:
  - Design, build, evaluate and deploy application of Natural Language Processing models and machine learning models.
  - Tailor and fine-tune NLP and machine learning solutions to address business problems.
  - Collaborate with design, product and engineering teams and deliver product to enrich user experiences on our service.
  - Maintain state-of-art technical expertise in NLP and machine learning.

  Benefit

  Variable Bonus, Insurance
  AL:14 days, ML:14 days, Birthday holiday, Transport allowance, Publication allowance, Salad Lunch

• Visual Designer - 4 months TemporaryID:28127

  2,800 SGD ~ 3,000 SGDWest

  Job Description

  · Ideate, prototype, and iterate on analogue and digital artwork for/with the our brand.
  · Ideate, prototype, and iterate on analogue and digital artwork for/with the Marketing/Business team.
  · Ideate, prototype, and iterate on analogue and digital artwork for/with the Product team.
  · Police and curate visuals to ensure internal and external brand consistency.

  Benefit

  -Medical leave
  -Annual Leave

• ■【外資金融ソフトウェア企業】カスタマーサクセスアソシエイトCustomer Success Associate (Japanese Language)ID:28118

  3,500 SGD ~ 3,800 SGDCentral, City

  Job Description

  アメリカ（ボストン）に本社を構える金融（キャッシュサービス）のソフトウェアを提供している企業が
  カスタマーサクセスアソシエイトを募集しております。
  現在シンガポールに35名の仲間が働いており、そのうち9名のグローバルなメンバーがカスタマーサクセスチームに
  在籍しております。
  
  主な業務内容は以下の通りです。
  ・日本にいる個人顧客に対する電話によるサポート、トラブルや問題を解決。
  ・世界中の個人顧客の英語での電話サポート
  ・日本の既存法人顧客に対するリレーションの構築（主に日本の大学、学校等）
  ・グローバルチームと協力して、お客様の問題解決をする

  Benefit

  シフト A : 月～金
  シフト B: 火～土
  ( 7am~3pm or 8am~4pm or 9am~5pm)
  シフトは約一ヶ月間固定です。
  
  ■通勤手当 ( SGD120/月)
  ■有給休暇 21日
  （祝日に出勤した場合は一日ずつ増加）
  ■病気休暇 14日
  ■医療保険
  （キャッシュレスサービス、歯科もほとんどの治療がカバーされております。）
  ■ストック・オプション

• Customer Success Associate (Japanese Language)ID:28117

  3,500 SGD ~ 3,700 SGDCentral, City

  Job Description

  Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, we has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move us and our customers into the next phase of global payment solutions.
  
  Our customers receive unparalleled individualized attention and service. Our Customer Success roles are not your typical support roles. As the first point of contact in our company, you will be equipped with broad knowledge of our core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers' problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within our company.
  
  With over 30 nationalities across 9 different offices, and diversity and inclusion at the core of our people agenda, we believe our teammate are our greatest asset, and as a member of the Customer Success team, you will help accelerate our company across the globe!
  
  Key responsibilities:
  ・Handle customers' questions and concerns by phone, chat, and email with speed and professionalism
  ・Provide efficient and personalized solutions to our users
  ・Conduct daily follow-up with previously unresolved customer requests
  ・Find ways to make our services more convenient for customers
  ・Be a brand ambassador and make a positive first impression to all customers
  ・Help us define and implement top notch customer service policies
  ・Inspired to take initiative in new projects
  ・Solve complex problems with different software tools
  ・Have fun while working hard with a goal-oriented team
  
  ※One of the job responsibilities for this role is that handling B2C customers (Native Japanese customer in Japan 50% and international customer 50%) & B2B clients (University or School etc in Japan)

  Benefit

  Shift A : Mon - Fri
  Shift B: Tue - Sat
  ( 7am~3pm or 8am~4pm or 9am~5pm)
  Shift rotation is about once a month
  
  ■Commute Allowance ( SGD120/month)
  ■Annual Leave 21days
  (+1 day if you work on PH)
  ■Medical Leave 14days
  ■Medical Insurance
  ( Cash Less service , 70% of dental treatment is covered as well )
  ■Stock

• Customer Success Manager (Japanese Language)ID:26388

  5,000 SGD ~ 6,000 SGDCity

  Job Description

  What you will do
  The mission of the Customer Success Manager is essential to digital transformation by helping customers to make the most of the digitalisation of the field. The CSM is part of the Customer Engagement team, which is made up of passionate people who take pride in going the extra mile for customers.
  
  Crucial to the company strategy, your role, will be to proactively manage the relationship with customers throughout the implementation, to maximise their satisfaction and to be their internal representative. The three aspects to this job are:
  
  Consulting: Understand the needs, optimise the solution and give an expert point of view in order to help your customer with their digital transformation.
  Project management: Monitoring activity, feedback, interactions with the internal Production and Support teams (project and questions monitoring), Product (user feedback, new products) and Sales (harmonisation between the strategy and customer satisfaction)
  Internal improvement: Summarise and promote field feedback, implement a platform for the CS, in order to augment the productivity of the team and standardise best practices.
  
  For your dedicated scope, you will notably have these responsibilities:
  
  - Managing the implementation phase and daily operations
  - Supervising the action plan and communication with the customer
  - Advising and training on offers, new products, roadmap developments
  - Designing and monitoring of a bespoke digitisation plan
  - Managing kickoff meetings and monthly follow-ups, exchanges with the customer
  - Controlling the QCD (quality, cost, deadline)

  Benefit

  - AL 20 days
  - ML 14 days
  - Transportation 100 SGD/Month
  - Travel allowance
  - Insurance
  - Phone 20 SGD/Month

• Web DeveloperID:28081

  2,000 SGD ~ 4,000 SGDWest

  Job Description

  【JOB Summary】
  The web developer provides services relating to website development, maintenance and analysis.
  
  -Creation or updating of webpages
  -Responsive web design at good speeds
  -Optimization of website for SEO purposes (eg. hreflang for Google to read)
  -To work together with the digital marketing representative to optimize the website
  -Localization of webpages for different countries/regions
  -Integration of payment gateway eg. Shopify
  -Implementing and maintenance of tracking and analytics across different platforms (eg. Google Analytics, Adwords, Facebook etc)

  Benefit

  -Medical leave
  -Annual Leave 14 days
  -AWS

• Customer Quality Assurance ID:28080

  3,200 SGD ~ 3,800 SGDWest

  Job Description

  【Summary】
  Responsible for product quality support including identify and manage customer quality issues from issue initiation to in plant issue resolution through data analysis, cross function warranty revise and work with other departments, functions and suppliers to execute the identified quality improvements
  Oversee quality activities and performances against target KPI
  
  -Coordinate with Quality Managers to discuss and resolve product quality issues raised by customers.
  
  -Support Customer Service and Sales team to address customer issues in a timely manner to ensure customer
  satisfaction.
  
  -Educate their customer support colleagues on the products
  
  -Supporting CS / BD to provide technical solutions
  
  -Consolidating issues feedback from market
  
  -Review and resolve issues with internal team
  
  -Ensure that the products meet quality requirements.
  
  -Update across departments in a timely fashion regarding the status of quality issues
  
  -Inform to Product and Quality Manager regarding customer feedback and expectations on product’s quality.
  
  -Assist in new product development activities to avoid quality issues.
  
  -Prepare and maintain product quality documentation based on ISO specifications.
  
  -Develop product quality processes based on ISO standards.
  
  -Work with Quality Managers to improve quality management system.

  Benefit

  -Medical leave
  -Annual Leave 14 days
  -AWS