概述

• 薪资

  4,500 SGD ~ 7,000 SGD

• 工作行业

  Manufacturing(Electronics/Semiconductors)

• 工作内容

  Our client is the market leader in semiconductor test systems and equipment.
  
  The Senior Production Support Engineer provides post-sales technical support at customer sites, ensuring optimal equipment performance and production efficiency. This role focuses on production ramp-up, yield and OEE improvement, technical issue resolution, and implementation of performance-enhancing solutions.
  
  The incumbent will work closely with customers, internal engineering teams, and service sales to drive operational excellence and long-term customer satisfaction.
  
  【Responsibilities】
  - Provide comprehensive post-sales technical support for the advanced automated test equipment (ATE).
  - Support customer production ramp-up and drive improvements in yield and Overall Equipment Effectiveness (OEE).
  - Troubleshoot and resolve production-related issues, including correlation discrepancies, low yield, and test program challenges.
  - Lead or support technical problem resolution projects at customer sites.
  - Collaborate with the Service Sales team to identify opportunities for solution-based services.
  - Ensure all service contract deliverables are met in accordance with agreed timelines and quality standards.
  - Provide technical feedback to factory teams for product enhancements and new design improvements.
  - Offer consultancy support to customers on equipment performance optimization.
  - Lead or assist in equipment integration into customers’ factory automation and smart manufacturing systems.