2 Jobs - Career Change in Singapore: The Best Job Listings for Service Engineer (Technology - Materials/Chemical) Positions
Senior Sales Executive/Deputy Manager (Plastic/Chemical)ID:36997
4,100 SGD ~ 6,500 SGDCentralJob Description
Our client is an MNC chemical trading company in Singapore. This is a newly created position to support the company's expanding global sales and marketing activities. The successful candidate will play a key role in managing supplier relationships, developing new business opportunities, and supporting credit control and sales coordination across regional and global markets.Reporting to: Department Head【Responsibilities】- Oversee sales and marketing activities with suppliers and customers across the region (global scope).- Review and analyze customers’ financial status to establish and manage credit lines in line with company policies.- Coordinate with overseas offices to identify and develop potential customers and expand sales of plastic resins (PP).- Maintain regular communication and coordination with suppliers, clients, overseas offices, and Head Office.- Manage pricing activities – obtain and review supplier quotations and communicate pricing to customers/distributors.- Conduct quarterly sales budget reviews with suppliers and distributors.- Prepare and submit monthly sales reports/results and other analyses as required.- Visit and service customers, ensuring high satisfaction and long-term business relationships.- Identify and develop new customer opportunities to expand business share and synergy.- Support sales presentations and product introductions to customers for new material grades.- Manage and coordinate customer support activities, ensuring alignment with principal’s sales objectives.- Foster team collaboration with liaison offices to provide effective regional customer support.- Ensure regulatory compliance of all activities in the assigned area.- Assist the principal in achieving sales targets within the agreed pricing framework.- Manage outstanding invoices and handle customer complaints effectively.- Develop and implement sales strategies within the assigned region.- Support local key account management, including customer planning and relationship building.- Gather and share local market intelligence within the team- Manage end-user relations, coordinating with agents, technical services, marketing, and distribution partners.- Demonstrate a strong team-oriented mindset and collaborative working style.
Benefit
【What you will receive】
- AWS
- Variable Bonus (Depends on Company & Individual Performance)
- Annual Leave: 14 days
- Medical Leave: 14 days
- Medical InsuranceService Manager, Customer Support (XRD & XRF)ID:36738
7,000 SGD ~ 10,000 SGDCityJob Description
Our Client is a leading provider of X-ray analytical and measurement instruments, is seeking an experienced Service Manager, Customer Support to lead the service operations across the region. This pivotal role is responsible for driving service revenue, managing the customer support network, and ensuring exceptional after-sales service for our XRD & XRF product lines. The successful candidate will bring strategic vision, technical expertise, and a passion for customer satisfaction to strengthen company's reputation in Asia Pacific.Reporting to CFO【Responsibilities】- Oversee delivery of service revenue, parts inventory, and supply chain, including preventive maintenance (PM), installation, repair, and maintenance activities.- Develop mid- to long-term service strategies aligned with the company's business vision and objectives.- Prepare and manage the Service Department's budgets, forecasts, and management reports.- Lead the Customer Call Centre to address quality claims and support requests from customers and distributors.- Maintain optimal service inventory levels and manage subcontractors efficiently.- Guide the service team in executing PM protocols, system verifications, and ensuring instruments meet the company's specifications post-service.- Conduct operational and performance tests to qualify instruments after repair.- Mentor and develop Service Engineers while building a robust Asian Service Network in collaboration with distributors.- Strengthen customer trust and satisfaction through service excellence.- Handle ad hoc assignments as required by management.
Benefit
【What you will receive】
- Variable Bonus (Depending on the company's and individual's performance)
- Annual Leave: 16 days
- Medical Leave: 14 days
- Group Medical Insurance
- Flexible working arrangement and hybrid (subject to Line Manager's approval)
