4 Jobs for Service Engineer (Technology - Materials/Chemical) found
Service Manager, Customer Support (XRD & XRF)ID:36738
7,000 SGD ~ 9,000 SGDCityJob Description
Our Client is a leading provider of X-ray analytical and measurement instruments, is seeking an experienced Service Manager, Customer Support to lead the service operations across the region. This pivotal role is responsible for driving service revenue, managing the customer support network, and ensuring exceptional after-sales service for our XRD & XRF product lines. The successful candidate will bring strategic vision, technical expertise, and a passion for customer satisfaction to strengthen company's reputation in Asia Pacific.Reporting to CFO【Responsibilities】- Oversee delivery of service revenue, parts inventory, and supply chain, including preventive maintenance (PM), installation, repair, and maintenance activities.- Develop mid- to long-term service strategies aligned with the company's business vision and objectives.- Prepare and manage the Service Department's budgets, forecasts, and management reports.- Lead the Customer Call Centre to address quality claims and support requests from customers and distributors.- Maintain optimal service inventory levels and manage subcontractors efficiently.- Guide the service team in executing PM protocols, system verifications, and ensuring instruments meet the company's specifications post-service.- Conduct operational and performance tests to qualify instruments after repair.- Mentor and develop Service Engineers while building a robust Asian Service Network in collaboration with distributors.- Strengthen customer trust and satisfaction through service excellence.- Handle ad hoc assignments as required by management.
Benefit
【What you will receive】
- Variable Bonus (Depending on the company's and individual's performance)
- Annual Leave: 16 days
- Medical Leave: 14 days
- Group Medical Insurance
- Flexible working arrangement and hybrid (subject to Line Manager's approval)Senior Sales Executive (Engineering Plastics & Polymers)ID:36722
4,100 SGD ~ 5,000 SGDCentralJob Description
Our client is an MNC chemical trading company in Singapore. The Senior Sales Executive will be responsible for driving sales and marketing activities for Engineering Plastics and Polymers across the Asia Pacific region. This role requires strong coordination with internal and external stakeholders, financial acumen, and relationship-building skills to support business growth and strategic initiatives.Reporting to: Senior Manager【Responsibilities】- Drive sales and marketing activities of Engineering Plastics and Polymers across the Asia Pacific region.- Establish and manage credit lines, conduct financial analysis of customers, and ensure credit control aligns with company policies.- Coordinate with overseas offices to support existing and potential customers and expand sales opportunities.- Develop and maintain strong relationships with suppliers; plan and strategize with them to achieve both short- and long-term business goals.- Manage pricing activities, including regular updates from suppliers to customers/distributors on a weekly or monthly basis.- Conduct semi-annual reviews on sales budgets in collaboration with suppliers and distributors.- Prepare and submit monthly sales reports or ad hoc reports as required.- Build strong relationships with customers to create synergy and maximize business share.- Support sales presentations and product grade introductions to customers.- Manage and coordinate customer support activities, ensuring alignment with the principal’s product marketing strategies and objectives.- Ensure regulatory compliance in all relevant areas of operation.- Work closely with the principal to achieve assigned sales targets and manage customer pricing in line with fixed pricing lists.- Handle outstanding invoices and be the key contact for customer complaints.- Provide market intelligence and share insights with the team.- Coordinate with agents, technical service teams, and distribution partners to manage end-user relationships and promote brand presence in the region.
Benefit
【What you will receive】
- AWS
- Variable Bonus (Depends on Company & Individual Performance)
- Annual Leave: 14 days
- Medical Leave: 14 days
- Medical InsuranceSite and Commissioning Senior Engineer ID:36193
5,500 SGD ~ 8,000 SGDEastJob Description
Our client, a Japanese company specializing in water solutions, is seeking a Site and Commissioning Senior Engineer to join their team.【Responsibilities】- Manage testing and commissioning of water and wastewater facilities, both onshore and offshore (e.g., FPSO).- Lead the development and execution of commissioning and startup plans.- Develop written procedures for testing, cleaning, and initial startup of major plant equipment and systems.- Coordinate with clients, vendors, and subcontractors for the startup of completed systems.- Provide training programs and materials for process plant equipment.- Document the commissioning process, including commissioning data, as-built documentation, input to O&M manuals, and feedback to design disciplines.- Communicate clearly and concisely, both verbally and in writing.- Establish and maintain effective working relationships with stakeholders.- Recognize the importance of satisfying customer needs to achieve organizational objectives.- Contribute to the acquisition, storage, and application of business and technical knowledge.- Prioritize health and safety in all tasks, ensuring a safe working environment for all.- Report safety issues responsibly and participate in improving practices.- Engage in continuous professional development through networking, conferences, and industry groups to stay updated on changes and innovations.- Develop both personally and technically to enhance professional capabilities.- Maintain a positive and solution-oriented approach to work while providing open and honest feedback.- Attend progress and commissioning meetings.- Compile commissioning documentation and deliverables.
Benefit
【What you will receive】
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave: 14 days
- Medical Leave: 14 days
- Medical BenefitE&I Engineer (Water Treatment) ID:36398
-EastJob Description
Our client, a Japanese company specializing in water solutions, is seeking an E&I Engineer to join their team.Reporting to: Engineering Manager【Responsibilities】- Ensure E&I technical and performance meet the project specification, budget, and stakeholders' expectations.- Liaise with all stakeholders for technical reviews and clarifications- Ascertain all E&I engineering deliverables. - Oversee E&I change orders and meet the delivery lead time and stakeholder expectation. - Implement the technical specifications to the project deliverables. - Manage all E&I vendors and review vendors’ quotations- Conduct FAT/SAT and equipment troubleshooting - Prepare instrument data sheets and instrument list - Coordinate E&I design with other engineering disciplines.- Perform E&I engineering designs, calculations, and preparing bills of materials- Design all E&I panels based on national, international standards and/or project specifications.- Identify E&I equipment and components to procure.- Oversee the construction, installation, testing, and commission activities.- Perform any other duties commensurate with the role
Benefit
【What you will receive】
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave: 14 days
- Medical Leave
- Medical Benefit
