5 Jobs: Job Vacancies for Customer Support/Service Positions
Customer Focus Executive (Freight)ID:36890
3,200 SGD ~ 3,800 SGDEastJob Description
Our Client is a leading supply chain and logistics management specialist. They are currently looking for a Customer Focus Executive (Freight) to be based in their Changi AirFreight Centre.【Responsibilities】- Serve as the main point of contact for customers regarding freight bookings, tracking, and general inquiries- Build strong relationships with clients by providing timely updates and proactive communication- Work with operations teams, vendors, and carriers to ensure on-time pickup, transit, and delivery- Monitor shipments and provide real-time status updates- Handle customer concerns professionally, aiming for swift and effective resolution- Ensure all shipping documents comply with customs and regulatory requirements- Process invoices accurately and in a timely manner- Coordinate with the finance team to resolve discrepancies or adjustments- Assist the sales team with client follow-ups, rate quotations, and post-booking coordination- Maintain accurate customer and shipment records for operational and audit purposes- Suggest and support continuous improvement efforts across customer experience and operations
Benefit
【What you will receive】
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave: 15 days
- Medical Leave
- Birthday Leave
- Family Care Leave
- Medical Insurance
- Dental Benefits
- Shift AllowanceLogistics OfficerID:34077
2,600 SGD ~ 3,000 SGDWestJob Description
Our client handles International Sea and Air freight total logistics services. The role of a Logistics Officer is to promote excellent customer service and ensure satisfaction is delivered consistently.You will be reporting to the Logistics Team Manager. 【 Responsibilities】Processing:- Handle order processing and submit permit declarations via system.- Manage payments and courier services on behalf of customers.- Prepare shipping documentation and coordinate with shipping lines or agents.Coordination:- Coordinate transportation activities with the internal haulage operations team.- Liaise with internal and external warehouse operations teams for smooth operations.- Coordinate with internal and external depot operations teams for timely handling.Reports:- Provide customer reports (daily or monthly) as required.- Generate company reports (daily or monthly) for internal use.- Prepare monthly TradeNet Major Exporter Scheme import/export reports for customers.- Submit monthly accruals to both internal and external stakeholders.Billing Preparation:- Finalize and close all completed HCS orders in PSA HCS system.- Verify that all PSA-related charges are accurately transmitted in the HCS system.- Record additional Ameroid charges on HCS orders (hard copy) for billing reference.- Prepare and attach supporting receipts and email correspondences for billing (e.g., payments on behalf, miscellaneous charges).
Benefit
【What you will receive】
- AWS
- Bonus (Depends on the company and individual performance)
- Annual Leave: 14 days (maximum up to 21 days)
- Medical Leave: 14 days
- Company transport (pickup and drop-off point: Lakeside MRT)Sales Executive (Japanese Speaking) – Electronic ComponentsID:36993
4,000 SGD ~ 5,000 SGDCentral, CityJob Description
Our client, a Japanese electronic components company, is seeking a Sales Executive (Japanese speaking) to support sales for existing clients and assist with day-to-day sales operations.【 Responsibilities 】- Maintain strong relationships with existing clients, primarily in Indonesia, as well as other regional clients.- Present, promote, and sell products/services to new clients based on inquiries (approximately 20% of the role).- Conduct sales activities and manage client communications.- Handle order processing and purchase management.- Manage inventory and coordinate shipment arrangements.- Address product defects or client issues as they arise.- Issue invoices to clients.- Perform any other duties as assigned by management.
Benefit
【 What you will receive 】
- AWS
- Variable Bonus (based on individual and company's performance)
- Annual Leave: 14 days
- Medical Leave
- Medical benefit: S$400 per year
- Transportation Allowance for public transport
- Work-from-home arrangement: twice a week after trainingAssistant Relationship Manager (Japanese Speaking)ID:36337
6,000 SGD ~ 10,000 SGDCityJob Description
Our client is a globally recognized private bank with European origins. The Assistant Relationship Manager plays a crucial role in supporting Relationship Managers (RMs) within the front office, providing administrative assistance and client service to Private Banking clients.【 Responsibilities 】1) Client Administration & Management- Supports RM in client interaction and all related tasks (systems, processes, files, documents, etc.) with high-quality, precision, and timely responsiveness- Customizes client requests (reporting, statistics, mailings, etc.)- Manages the RM calendar, prepares client meetings, organizes business trips, and completes the post-processing of client calls, client meetings, or business trips for RMs- Compiles presentations and supports in drafting investment proposals and in marketing activities if needed (client reception, meetings, business trips, events, etc.)- Ensures coverage in case of own absences 2) Business Management- Regularly collects and exchanges relevant information necessary for the job- Organizes himself/herself in an efficient and compliant manner and ensures timely and appropriate information of the superior- Conducts reviews, plans, and documents his/her work at all times- Supports RM in the implementation of projects and initiatives- Provides professional input proposals for improvements based on experience, incident occurrence, or observation- Manages the expense claim process for RM- Provides ongoing administrative support- Assists the RM in achieving their targets: ・Identifies opportunities for a share of wallet increases/cross-sales ・Contacts clients to check satisfaction with service levels and to enquire about additional needs- Undertakes research assignments as required3) Regulatory Responsibilities &/Risk Management & Controls- Actively helps manage risk (support the first line of defence), i.e. in client documentation, by raising concerns, following up on issues, and escalating when in doubt- Ensures adherence to local regulations and compliance with internal policies and standards (e.g. new account openings, payment instructions, reviewing client phone calls or signing off at own level of competence, etc.) in collaboration with the respective RMs- Ensures timely clearance of pending items and escalated deficiencies- Ensures appropriate ethical and compliant behaviour in his/her area of responsibility- Ensures correct, meaningful, and understandable documentation of client interaction/client orders in the corresponding tool (e.g. CRM, DiAS)- Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations
Benefit
【 What You Will Receive 】
- AL up to 25days
- Medical coverage stipulated by MOMSales Manager（Key Executive Officer - Real Estate）ID:35785
3,000 SGD ~ 3,000 SGDCityJob Description
Our client, a leading Japanese real estate company, is seeking an experienced and professional Sales Manager - Key Executive Officer in Real Estate to lead their dynamic team. The ideal candidate will be adept at building strong client relationships, deeply understanding client needs, and delivering tailored real estate solutions.【Responsibilities】- Lead, mentor, and motivate a team of real estate agents to achieve sales targets and foster professional growth.- Research, plan, and conduct property viewings tailored to client needs and preferences.- Assess client's needs and financial capabilities to propose suitable property solutions.- Provide guidance and support to tenants in finding properties that meet their requirements, ensuring favorable terms and pricing.- Accompany clients during property viewings and provide assistance during departures.- Establish and maintain strong relationships with agencies, prospects, and tenants to enhance business opportunities.- Assist in the leasing and marketing of properties to maximize exposure and interest.- Coordinate unit handovers for incoming and outgoing tenants, ensuring a seamless transition.- Address and resolve tenant issues, including water leaks, equipment breakdowns, and lost keys, in a timely manner.- Liaise with vendors to effectively manage and resolve tenant concerns.- Prepare leasing reports and maintain accurate records, including contracts, leases, terminations, and closing statements.- Promote property sales through targeted advertisements, open houses, and listing services as required.- Ensure compliance with company policies and CEA regulations.
Benefit
【What you will receive】
- AWS
- Commission SGD 6,000-9,000 Per month
- Variable Bonus (depending on the company and individual performance)
- Annual Leave: 14 days
- Medical Leave: 14 days
- Medical Insurance
