2 Jobs for Manufacturing(Other) found
Customer Care Specialist (Japanese Language)ID:30764
3,500 SGD ~ 5,500 SGDEastJob Description
Our client is an MNC specializing in packaging printing. The Customer Care Specialist is responsible for managing day-to-day customer orders, as well as listening to customer service issues and offering a unique and innovative solution to each problem.
【What will you be working on】
- Be a customer advocate within the organization and link to other groups: Sales, Supply Chain, Logistics, Service, and Credit.
- Order management such as receiving, processing, and verifying the accuracy of orders.
- Ensure timely product shipments.
- Close coordination with regional logistics teams.
- Detect discrepancies, identifying root cause corrective action.
- Respond promptly and professionally to all customer inquiries.
- Identify and drive process simplification and improvement.
- Redirect inquiries as needed and ensure customers receive a final resolution.
- Back up for the Service Coordinator.Benefit
【What they are offering】
- AWS
- Variable Bonus
- Annual Leave: 15 Days
- Medical Coverage & Insurance
- Dental CoverageCustomer Service Associate (1 Year Contract)ID:31454
2,000 SGD ~ 2,200 SGDCentral, Other (Singapore), OthersJob Description
Our client is a major player in the home appliance and electronics industry. They are looking for a Customer Service Associate who will be responsible for providing reception and operation to the customer service counter.
【What will you be working on】
- Receive, transfer calls and answer customer telephone enquiries
- Administrative reception at the service counter
- Receiving in-door customer inquiries and attend to customers at the service counter
- Assist indoor & outdoor service jobs with data input and fixing appointments with customers & technicians
- Inputting warranty card systems data maintenance & claims
- Assist with customer enquiries at the display showroom and spare parts purchase
- Assist with system service operationsBenefit
【What they are offering】
- Annual Leave: 12 Days
- Medical Coverage
