5 Jobs for Manufacturing(Food) found
Social Media Care Specialist(Thai Speaking)ID:33189
3,000 SGD ~ 3,250 SGDCityJob Description
Our Client is the customer service center of the world's most famous hotel. This person will handle and resolve guest issues reported through a variety of social media / networking sites, along with research questions and respond to customers.
Shift Hours:
7am-4pm
8am-5pm
9am-6pm
【 What you will be doing 】
Social Care
- Review, research, and respond to social messages posted on approved social media platforms for all supported accounts.
- Build and maintain customer loyalty through positive customer engagement and issue resolution with strong attention to ensuring a positive guest experience.
- Collaborate with Social Care teams and other company stakeholders to support the customer engagement process and resolution of customer issues.
- Utilize appropriate communication channels (social, email, telephone, etc.) with guests, hotel associates, and other company stakeholders to gather relevant information and implement service recovery.
- Analyze customer social profiles, loyalty account details, customer history, and reported problems to formulate plans that overcome customer and hotel challenges; make sound and logical decisions based upon each individual situation.
- Handle calls from toll-free lines published on social media sites.
Guest Relations
- Maintain privacy and integrity of guest and associate personal information.
- Address guests' service needs in a professional, positive, and timely manner.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible.
Communication
- Answer social messages and emails using appropriate written communication etiquette
- Communicate with guests and co-workers using clear, appropriate and professional language.
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to verify accuracy and completeness.Benefit
【 What they are offering 】
- AWS
- Variable Bonus
- Annual Leave 13days + 1day Birthday Leave
- AIA Insurance
- Panel Clinic
- Medical Reimbursement: 400SGD/year
- Evaluation(2 times/year)Social Media Care Specialist(Vietnamese Speaking)ID:33187
3,000 SGD ~ 3,250 SGDCityJob Description
Our Client is the customer service center of the world's most famous hotel. This person will handle and resolve guest issues reported through a variety of social media / networking sites, along with research questions and respond to customers.
Shift hours:
7am-4pm
8am-5pm
9am-6pm
【 What you will be doing 】
Social Care
- Review, research, and respond to social messages posted on approved social media platforms for all supported accounts.
- Build and maintain customer loyalty through positive customer engagement and issue resolution with strong attention to ensuring a positive guest experience.
- Collaborate with Social Care teams and other company stakeholders to support the customer engagement process and resolution of customer issues.
- Utilize appropriate communication channels (social, email, telephone, etc.) with guests, hotel associates, and other company stakeholders to gather relevant information and implement service recovery.
- Analyze customer social profiles, loyalty account details, customer history, and reported problems to formulate plans that overcome customer and hotel challenges; make sound and logical decisions based upon each individual situation.
- Handle calls from toll-free lines published on social media sites.
Guest Relations
- Maintain privacy and integrity of guest and associate personal information.
- Address guests' service needs in a professional, positive, and timely manner.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible.
Communication
- Answer social messages and emails using appropriate written communication etiquette
- Communicate with guests and co-workers using clear, appropriate and professional language.
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to verify accuracy and completeness.Benefit
【 What they are offering 】
- AWS
- Variable Bonus
- Annual Leave 13days + 1day Birthday Leave
- AIA Insurance
- Panel Clinic
- Medical Reimbursement: 400SGD/year
- Evaluation(2 times/year)Sales Planning Manager/Senior Manager(Japanese Speaking)ID:30119
5,000 SGD ~ 6,500 SGDNorthJob Description
Our client is one of the biggest foods company in Japan, They are looking for a Sales Planning Manager/Senior Manager. The role of this position will be responsible to create strategies and plans for marketing company products.
【What you will be working on】
- Plan and execute product strategy
- Business planning
- Liaise with Japanese retailers when there are new products launching
- Verify the cost-effectiveness of the designed sales promotion plans
- Planning of the sales channels and sales methods when new products are released.
- Check distributor's status and analyze sales amount
- Operating cost management
- Overseeing marketing and design with promotion materialsBenefit
【What they are offering】
- AWS
- Variable Bonus (Depends on the Company & Individual performance)
- Annual Leave: 12 days
- Medical Leave: 14 days
- Other benefits: Company Trip & Christmas Party【日系大手食品メーカー】営業企画マネージャ―/シニアマネージャーID:30118
5,000 SGD ~ 7,000 SGDNorthJob Description
この度、現社員の異動に伴い大手食品メーカーにて営業企画マネージャーを募集しております。
自社製品をシンガポール国内へどのように広めていくかを販促企画を立案し、営業部やマーケティング部等の現場と協力し実行まで落とし込むやりがいのあるポジションです。
【具体的な業務内容】
- 販売計画、販売見込み、販売レポート作成
- 事業計画の立案（販促企画を運用する時期の決定） ※チラシ販促、ディスプレイの販促等その他
- 月に1回程のリテーラーとの商談（新製品が出た際等）
- 自身が立案した販促企画の効果検証及び費用対効果測定
- 新商品が出た際の営業担当者及び販路、販売の方法の企画立案
- 販促企画の組み換え
- 配荷状況の確認及び売り上げの分析
- 営業費用の管理
- 新規顧客ルートの開拓
- マーケティングチームとの打ち合わせをし、顧客ターゲットの選定や販促を実施する時期を立案Benefit
【福利厚生】
- AWS
- 業績賞与
- 有給休暇12日
- 病気休暇14日
- 入院休暇: 60 days/year
- 社員旅行等有(コロナの状況に応じて)IT AdministratorID:33021
2,400 SGD ~ 3,000 SGDNorthJob Description
Our client is a well-known beverage manufacturing company in Singapore and they are looking for an IT Administrator who will be responsible for IT duties within the company.
Reporting to Admin supervisor.
【What will you be working on】
- Provide 1st-level IT support to local area networks, internet, and servers to 40 users.
- Liaise with external vendors on IT maintenance, repairs, troubleshooting, upgrade, security, and backup/recovery.
- Maintain network connection for users.
- Purchase, installation & update IT hardware & software
- Handle installation and updating of software and backup of data.
- Manage software licensing
- Maintain proper records of IT
- Assist in office administrative (non-IT) tasks
- Perform any other IT & administrative tasks as assignedBenefit
【What they are offering】
- AWS
- Variable Bonus (Depending on the Company and Individual Performance)
- Annual Leave: 10 Days
- Medical Reimbursement
- Transportation Allowance (From the office to home and vice versa)
- Meal Allowance
- Company Bus from Ang Mo Kio, Bishan, Clementi, and Jurong West.
