Overview
Salary
2,000 SGD ~ 2,300 SGD
Industry
Manufacturing(Machinery), Manufacturing(Other)
Job Description
Our client supplies commercial kitchen equipment and is seeking a Service Administrator to support its service operations. This role reports to the Service Manager.
【 Responsibilities 】
- Enter, update and maintain records of service activities in the system.
- Prepare invoices for completed service jobs and maintain accurate billing records.
- Answer incoming calls and respond to customer enquiries about service matters.
- Coordinate service calls, standby schedules and parts orders for the service department.
- Prepare quotations for service work.
- Perform other administrative duties as assigned.
Qualifications
Requirement
【 Requirement & Preferences 】
(Must)
- Proficiency in Microsoft Excel and the ability to maintain accurate records.
- Good communication and customer service skills, with the ability to handle enquiries professionally.
- Ability to organise tasks, coordinate with colleagues and follow through on service requests.
- Proficiency in English and Mandarin to respond to service enquiries from English and Mandarin speaking customers and coordinate with relevant counterparts.
- Willingness to learn Microsoft Dynamics NAV. Applicants without prior work experience are welcome to apply.
(Advantageous)
- Experience in administration or customer support.
- Knowledge of Microsoft Dynamics NAV.
- Availability to start at short notice.English Level
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Other Language
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Additional Information
Benefit
【 What they are offering 】
- AWS
- Variable Bonus (based on company's and individual performances)
- Annual Leave: 10 days, increasing by one day per year up to a maximum of 20 days
- Medical Leave: 14 days
- Medical & Dental reimbursement of up to S$500
- Transport Allowance
- Overtime pay at 1.8 times the applicable rateWorking Hour
08:30 ~ 17:30
Holiday
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Job Function
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