Overview

• Salary

  3,300 SGD ~ 3,700 SGD

• Industry

  Manufacturing(Electronics/Semiconductors)

• Job Description

  Our client is a well-established Japanese manufacturer specializing in lighting products for a variety of industries. They are currently seeking a Technical Service Engineer to join their team.
  
  In this role, you will be responsible for providing on-site technical support to clients, including installation, maintenance, troubleshooting, and technical consultation. This position plays a key role in delivering high-quality service, ensuring customer satisfaction, and supporting the global technical team—particularly through close collaboration with the headquarters in Japan.
  
  【 Responsibilities 】
  - Provide on-site technical cares for clients, including installation, maintenance, and troubleshooting.
  - Address and resolve customer issues promptly.
  - Conduct routine inspections and preventive maintenance to ensure optimal performance of equipment.
  - Strive to get up-to-date technical skills and knowledge to keep pace with industry advancements.
  - Communicate effectively with clients and Japan headquarter to understand their needs and provide tailored solutions.
  - Build and maintain strong relationships with customers, ensuring high levels of satisfaction.
  - Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.
  - Work closely with technical team in Japan to provide high-end services with clients
  - Other Ad-hoc duties if assigned by managements