Sales Support Specialist (Semiconductor)ID:36758

4,000 SGD ~ 5,300 SGDCentralabout 12 hours ago

Overview

  • Salary

    4,000 SGD ~ 5,300 SGD

  • Industry

    Manufacturing(Electronics/Semiconductors)

  • Job Description

    Our client is the market leader in semiconductor test systems and equipment.

    The Sales Support Specialist (Semiconductor) is a customer-facing role that works closely with our Asia Sales organization to manage and support secured business opportunities. This position takes ownership of the end-to-end Quote-to-Cash process, ensuring smooth order management while maintaining the company's financial integrity and compliance standards. The ideal candidate will deliver exceptional customer service and ensure operational excellence throughout the order lifecycle.

    Reporting to the Manager

    【Responsibilities】
    - Support the Sales organisation in preparing Formal Quotation & Order Acceptance, ensuring the deal negotiation is compliant with Advantest’s company policies, guidelines, and audit controls.
    - Provide consultation to the Sales organisation on deal structure, purchase contract terms review, and timely escalation of issues with the respective business partners for resolution.
    - Manage customers’orders throughout their life cycle from Quote, Build, Ship to Invoice stages.
    - Contribute to the organisation’s revenue goals through disciplined monitoring of shipment backlog and identifying potential order and revenue risk for managers’ review and/or escalation.
    - Support the Revenue and AR management (Letter of Credit operations) based on IFRS15 revenue recognition guidelines and regulations.
    - Support ad-hoc deployment during high workload situations or project assignments for business process & policies improvements.

Qualifications

  • Requirement

    【Requirements & Preferences】

    (Must)
    - Bachelor's Degree in Business Administration, or similar
    - At least 5 years of experience in sales administration with hands-on experience in Letter of Credit operations and AR in MNC environments
    - 3 years of current or recent experience working in the Semiconductor industry as a Sales Support/Sales Admin
    - Highly proficient in MS Office, especially Excel (VLOOKUP, Pivot Table, etc.)
    - Experience in Oracle R12 system (order management)
    - Proficient in both English and Mandarin(written and spoken) to support English and Mandarin speaking counterparts and customers
    - Comfortable being a sole contributor
    - Willingness to support global business needs during certain Singapore public holidays and weekends, with a paid day off provided in lieu.

    (Advantageous)
    - Experience using Salesforce (CPQ/Quoting Tools)

  • English Level

    -

  • Other Language

    -

Additional Information

  • Benefit

    【 What you will receive 】
    - AWS: 1 month
    - Global Bonus (Depending on Company & Individual Performance)
    - Annual Leave: 18 Days (Maximum up to 21 Days)
    - Medical Leave: 14 Days
    - Medical Benefits & Insurance
    - Car Allowance: For candidates who own a car, this will be shared further if shortlisted

  • Working Hour

    08:30 ~ 17:30

  • Holiday

    -

  • Job Function