概述

• 薪资

  3,700 SGD ~ 4,000 SGD

• 产业类别

  Manufacturing (Electronics/Semiconductors)

• 工作内容

  Our client is the market leader in semiconductor test systems and equipment. They are currently looking for a Customer Service Operations Representative.
  
  【 What you will be doing 】
  - Manage a portfolio of our customers on the quote-to-cash process for customer service agreements (CSA).
  - Ensure compliance with Policy and standard terms for all CSA deals.
  - Ensure all approvals for non-standard terms are received prior to the formalization of quote and order booking.
  - Coordinate with various business partners like Customer Team, Finance and Marketing Team on the execution of CSA deal for customer.
  - Timely escalation of any potential topics with the respective business partners to resolve issues.
  - Provide consultation advice to our business partners in term of customers’ behaviour relating to invoicing and payment to achieve better understanding of both customers’ and Company needs and expectation.
  - Prepare monthly order booking and forecasting reports to management.
  - Participate in ad hoc projects/assignment to improve operation efficiency of the company.