概要

• 給与

  5,000 SGD ~ 10,000 SGD

• 業界

  -

• 仕事内容

  Our Client is looking for a General Manager (Cleaning Operations). They're seeking for General Manager to join their esteemed organization.
  
  【Responsibilities】
  1. Strategic Planning & Leadership
  - Set business goals, operational targets, and growth strategies.
  - Develop action plans to achieve profitability and long-term sustainability.
  - Lead and motivate teams to align with the company’s mission and service standards.
  - Drive continuous improvement and operational excellence across all departments.
  
  2. Sales & Revenue Management
  - Monitor and analyze sales and contract performance.
  - Identify opportunities to increase revenue and expand client base.
  - Develop pricing strategies, promotions, and new business proposals.
  - Participate in tender submissions and client negotiations.
  
  3. Operations Oversight
  - Oversee day-to-day cleaning operations across all client sites.
  - Ensure manpower deployment, work schedules, and service delivery meet contract requirements.
  - Optimize workflow efficiency and reduce operational costs.
  - Supervise site supervisors and ensure compliance with safety and service standards.
  
  4. Customer Relationship & After-Sales
  - Maintain strong relationships with clients to ensure satisfaction and contract retention.
  - Handle escalations, complaints, and service recovery professionally.
  - Implement systems for customer feedback and service improvement.
  - Conduct regular site inspections and performance reviews.
  
  5. Financial & Performance Monitoring
  - Review financial performance, budgets, and profit margins.
  - Control operating expenses and ensure cost-effectiveness.
  - Prepare performance reports for management and owners.
  - Support the preparation of tenders, quotations, and pricing models.
  
  6. Team & Staff Management
  - Recruit, train, and evaluate staff and supervisors.
  - Foster a positive work environment and promote teamwork.
  - Implement disciplinary, performance, and reward systems fairly.
  - Ensure all staff follow company policies and WSQ safety requirements.
  
  7. Business Development
  - Identify new markets, clients, and partnership opportunities.
  - Collaborate with marketing and sales to grow the company’s brand.
  - Stay informed about cleaning technologies, environmental standards, and industry trends.
  - Represent the company in client meetings, tenders, and networking events.