7 Jobs: Job Vacancies for Retail Positions
Luxury Goods ValuerID:33846
3,000 SGD ~ 3,700 SGDWest, Central, North, East, Other (Singapore), CityJob Description
Our client specializes in the purchase and sale of pre-owned luxury brand goods from Japan. The Luxury Goods Valuer will be responsible for selecting and evaluating high-value items. The company plans to expand the store soon, offering potential career advancement opportunities in the future.【What will you be working on】- Develop expertise in appraising and valuing high-end luxury goods across multiple renowned brands, ensuring authenticity and condition.- Build and nurture long-term relationships with customers by providing exceptional service and personalized support.- Handle customer inquiries professionally, offering expert advice and solutions.- Ensure the store meets cleanliness and presentation standards at all times.- Create visual merchandising displays in line with company guidelines as needed.
Benefit
【What you will receive】
- Variable Bonus (Depends on Company and Individual performance, on average twice a year)
- Annual Leave: 10 Days (Maximum up to 18 days)
- Medical Leave
- Transport Allowance
- Overtime Allowance
- Medical Insurance (Eligible after probation)
- Training will be providedLuxury Goods Valuer (Japanese Speaking) ID:33202
3,500 SGD ~ 4,000 SGDWest, Central, North, East, Other (Singapore), CityJob Description
Our client specializes in the purchase and sale of pre-owned brand-name goods from Japan. The duties of a Luxury Goods Valuer (Japanese Speaking) include selecting and evaluating expensive goods. They plan to expand the store soon. There will be a career advancement in future.【 Responsibilities 】- Learn and master the skills of an appraiser to determine the value of luxury goods across multiple brands based on authenticity and condition.- Establish trust and long-term relationships with customers by providing excellent service and support.- Responding to customer inquiries - Maintaining store cleanliness and standards- Visual display following guidelines provided as and when required
Benefit
【 What you will receive 】
- Variable Bonus (Depends on Company and Individual performance, on average twice a year)
- Annual Leave: 10 Days (Maximum up to 18 days)
- Medical Leave
- Transport Allowance
- Overtime Allowance
- Medical Insurance (Eligible after probation)
- Training will be providedRetail Executive (Fine Jewellery)ID:37669
4,000 SGD ~ 4,800 SGDCentralJob Description
Our client, is Singapore's luxury jeweller with a heritage dating back to the 1800s. As part of their business expansion, they are looking for a passionate and customer-centric Retail Executive to join their boutique team and deliver exceptional experiences to their clientele.This role is ideal for individuals who have a genuine passion for luxury retail, fine jewellery, and delivering world-class customer experiences. You will represent a prestigious heritage brand, providing personalised consultation to clients while building long-term relationships that encourage repeat business and customer loyalty.In addition to achieving individual sales targets, you will work closely with the boutique team to maintain the highest standards of customer service, visual presentation, inventory management, and operational excellence.【Responsibilities】Luxury Sales & Client Experience- Deliver exceptional and personalised customer service throughout the entire client journey.- Understand customers' preferences and recommend suitable fine jewellery pieces that meet their needs.- Achieve individual and boutique sales targets while maintaining excellent service standards.- Develop strong relationships with new and existing customers through proactive clienteling activities.- Maintain accurate customer records in the CRM system to strengthen long-term engagement.- Provide outstanding after-sales service, ensuring customer satisfaction and loyalty.Team Collaboration- Contribute to a positive, collaborative, and high-performing boutique environment.- Demonstrate professionalism, integrity, and a customer-first mindset at all times.- Share market observations and customer insights to support business growth.- Support and mentor junior team members where appropriate.- Handle customer and team-related situations with maturity and professionalism.Inventory & Boutique Operations- Work closely with the Operations team to ensure optimal stock availability.- Support inventory management, stock replenishment, and regular stock-taking activities.- Maintain boutique presentation and ensure merchandise is displayed according to brand standards.- Adhere to all operational procedures, security protocols, and company policies.
Benefit
【What you will receive】
- Attractive Commission (Will be shared more during the interview)
- Variable Bonus (Depending on company and individual performance)
- Annual Leave: 14 days
- Medical Leave: 14 days
- Quarterly Allowance: SGD 150 per quarter
- Medical benefits:
a. Medical Outpatient: SGD 500 per year
b. Specialist Treatment: SGD 1,000 per year
c. Dental: SGD 150 per yearCustomer Support Assistant Manager ID:37680
4,000 SGD ~ 6,000 SGDCityJob Description
Our client, a renowned Japanese restaurant. They are currently looking for a Customer Support Assistant Manager to join their organization.The Customer Support Assistant Manager will oversee daily customer support operations, manage customer enquiries and complaints, establish service standards and internal workflows, and work closely with internal stakeholders to continuously improve the customer experience. The role will also participate in the implementation and optimisation of the company's CRM system, helping to streamline customer support processes, improve reporting capabilities, and enhance operational efficiency. As the customer support function expands, this position will play an important role in developing the team, improving service quality, and driving customer satisfaction【 Responsibilities 】1. Customer Support Operations - Manage day-to-day customer enquiries received via email and social media platforms. - Ensure customer enquiries and complaints are handled professionally and within established service standards. - Investigate escalated customer issues and coordinate with relevant departments to ensure timely resolution. - Monitor customer satisfaction and recommend service improvements. 2. Customer Support Process Development - Develop and maintain customer support SOPs, response templates and service guidelines. - Establish internal workflows for handling customer enquiries, complaints and escalations. - Review existing processes regularly and recommend improvements to enhance efficiency and service quality. - Monitor service KPIs such as response time, resolution time and customer satisfaction. 3. CRM Implementation & Process Improvement - Work closely with management, IT vendors and internal stakeholders in the implementation of the CRM system. - Participate in gathering business requirements, user testing and workflow design. - Support the configuration, rollout and continuous improvement of CRM processes. - Recommend system enhancements to improve customer support efficiency and reporting capabilities. - Ensure customer data is maintained accurately within the CRM system.4. Team Leadership - Support the recruitment and onboarding of customer support team members as the function grows. - Supervise daily team operations and workload allocation. - Coach team members to improve customer service quality and operational efficiency. - Conduct regular performance reviews and identify development opportunities. 5. Reporting & Analysis - Analyse customer feedback and complaint trends. - Prepare monthly customer support reports and recommend service improvement initiatives. - Identify recurring operational issues and work with relevant departments to improve customer experience. - Support management with customer insights and performance reporting.
Benefit
【 What You Will Receive 】
- AWS
- Variable Bonus (Based on company and individual performance)
- Annual Leave – 14 days (Up to 18 days)
- Medical Leave – 14 days
- AIA Insurance/Medical Card (excluding dental and maternity coverage)Luxury Retail Store ExecutiveID:36524
3,500 SGD ~ 6,000 SGDCentralJob Description
Our client specializes in the purchase of pre-owned luxury brand goods and is currently seeking a dedicated and service-oriented Luxury Retail Store Executive to join their team.【 Responsibilities 】- Assist walk-in customers by introducing and selling luxury products.- Photograph customer-brought items using a smartphone and send the images to the company's appraisal department.- Communicate appraisal results and propose appropriate purchase prices to customers based on the evaluation.- Coordinate the overseas export of purchased products, ensuring proper documentation and compliance with regulations.- Provide translation and interpretation support to facilitate smooth store operations and effective communication.- Oversee day-to-day store operations to ensure a seamless and pleasant customer experience.- Prepare and submit regular performance and activity reports to the Japanese headquarters.up to
Benefit
【 What you will receive 】
- Performance Bonus (based on company and individual performance)
- Annual Leave: 7 days in the first year, increasing by 1 day each year up to a maximum of 14 days.
- Medical Leave
- Transportation ReimbursementSales AssociateID:34669
2,000 SGD ~ 2,500 SGDCentral, CityJob Description
Our client is a prestigious Japanese luxury jewellery brand, renowned for its exquisite pearl creations and backed by over 100 years of heritage. With their retail expansion in Singapore, they are now seeking Sales Associate to join their growing team.【Responsibilities】- Deliver an exceptional client experience through strong product knowledge and expertise across various jewellery categories- Cross-sell and upsell products to enhance client experience and increase overall purchase value- Provide personalized assistance to clients in selecting items that suit their needs and preferences- Build and nurture long-term client relationships to drive loyalty and repeat business- Oversee daily store operations, including cashiering and transaction handling- Actively promote products and maximize sales opportunities to achieve store targets- Support the team with other ad-hoc duties as required
Benefit
【 What you will receive 】
- Performance Bonus (based on individual performance; 2 times a year)
- Attractive commissions and sales incentives (Average SGD 300 – SGD 3,000 per month)
- Annual Leave:
• 10 days (1st & 2nd year)
• 12 days (3rd year)
• 14 days (4th year)
• 15 days (5th–10th year)
• 18 days (11th year onwards)
- Medical Leave: 14 days
- Comprehensive group insurance, including coverage for GP, Specialists, and TCM
- Rest Days: Up to 8 or 9 rest days per month (subject to roster schedule)Luxury Retail Store Manager （Japanese Speaking）ID:36229
3,500 SGD ~ 7,500 SGDCentralJob Description
Our client specializes in the purchase of pre-owned luxury brand goods and is currently seeking a dedicated and service-oriented Luxury Retail Store Manager （Japanese Speaking) to join their team.【 Responsibilities 】- Assist walk-in customers by introducing and selling luxury products.- Photograph customer-brought items using a smartphone and send the images to the company's appraisal department.- Communicate appraisal results and propose appropriate purchase prices to customers based on the evaluation.- Coordinate the overseas export of purchased products, ensuring proper documentation and compliance with regulations.- Provide translation and interpretation support to facilitate smooth store operations and effective communication.- Oversee day-to-day store operations to ensure a seamless and pleasant customer experience.- Prepare and submit regular performance and activity reports to the Japanese headquarters.
Benefit
【 What you will receive 】
- AWS
- Performance Bonus (based on company and individual performance)
- Annual Leave: 14 days
- Medical Leave
- Employee Discount
- Transportation Allowance
- Overtime Allowance
