9 Jobs: Job Vacancies for Retail Positions
Jewellery ConciergeID:33088
2,500 SGD ~ 4,000 SGDCityJob Description
Our client is a Japanese bridal jewellery brand specialising in custom-made engagement rings and wedding bands. They are seeking a customer-focused Jewellery Concierge to join their growing team and provide personalised guidance throughout each customer’s ring selection and customisation journey.【 Responsibilities 】- Provide personalised consultations to help customers design and create engagement rings and wedding bands that reflect their needs and preferences.- Deliver attentive, high-quality service that reflects the brand’s philosophy and creates memorable customer experiences.- Manage daily boutique operations, including customer service, order placement with workshops in Japan, product inspections, inventory management, and display maintenance.- Support boutique opening preparations, including training coordination, workflow setup, and familiarisation with the brand’s products and service standards.- Participate in regular training to strengthen product knowledge and enhance service quality.- Contribute to a positive and supportive team environment.- Support promotional events, wedding fairs, and marketing activities as required.
Benefit
【 What you will receive 】
- AWS
- Commission based on individual performance
- Annual leave: 14 days, increasing up to 20 days
- Medical insurance, including dental coverage
- Staff discounts
- Transport reimbursement
- Uniform provided
- Two days off per week: Tuesdays and WednesdaysPR & Marketing Executive / Senior Executive (F&B)ID:37927
3,100 SGD ~ 4,500 SGDCityJob Description
Our client, a renowned Japanese restaurant. They are currently looking for a PR & Marketing Executive / Senior Executive (F&B) to join their organization.The PR & Marketing Executive/Senior Executive will be responsible for planning and executing comprehensive marketing strategies, managing digital platforms, and overseeing social media engagement to drive brand awareness and customer retention. Additionally, the role involves monitoring market trends, analyzing campaign performance metrics to optimize ROI, and providing essential administrative support to ensure the seamless execution of brand initiatives and marketing operations.【 Responsibilities 】1. Marketing Strategy & Campaign Management - Plan, coordinate, and execute marketing campaigns, promotions, and branding initiatives.- Support the development of marketing ideas to increase brand awareness, customer engagement, and store traffic.- Monitor market trends, competitor activities, and consumer preferences to identify marketing opportunities.- Track campaign performance and provide recommendations to improve effectiveness.2. Digital Marketing & Social Media - Manage the brand's website, mobile application, search engine optimisation (SEO) and other digital marketing activities. - Monitor, analyse and report on digital marketing performance, campaign results, redemption rates and other relevant metrics. - Manage social media platforms and actively engage with online audiences to build brand awareness and community engagement. - Support CRM initiatives and analyse customer and campaign data to improve marketing effectiveness. 3. Creative Content & Production - Design and develop point-of-sale materials (POSM), social media content and other marketing collateral. - Coordinate photoshoots and video shoots, including planning, scheduling and production arrangements. - Write, edit and proofread marketing content to ensure accuracy, consistency and alignment with brand guidelines. 4. Public Relations, Events & Partnerships - Liaise with shopping malls, media representatives, external partners and vendors on promotions, advertising opportunities and editorial features. - Coordinate with internal stakeholders and external parties to support events, marketing campaigns and promotional activities. - Assist in influencer analysis, media monitoring and evaluation of campaign performance. 5. Administrative & Other Duties - Provide administrative and operational support for marketing activities, including meeting coordination, claims submissions, and POSM logistics. - Undertake other marketing initiatives and ad hoc duties as assigned.
Benefit
【 What You Will Receive 】
- AWS
- Variable Bonus (Based on company and individual performance)
- Annual Leave: 14 days (Up to 18 days)
- Medical Leave: 14 days
- AIA Insurance/Medical Card (excluding dental and maternity coverage)Sales Associate - Lifestyle ID:37875
2,800 SGD ~ 2,900 SGDCityJob Description
Our client is launching a new retail store and is looking for a Sales Associate to support the store opening and daily retail operations.This is an exciting opportunity to join the business from the outset, contribute to the successful setup of the store, and be part of a high-performing retail team. The successful candidate will report directly to the GM or COO.【Responsibilities】1) Sales & Planning- Develop and implement sales plans to achieve the store’s sales targets.- Collect and manage client information to support the acquisition and retention of new and repeat clients.- Collaborate effectively with colleagues to support the team’s overall performance.2) Client Service- Deliver exceptional customer service both within and outside the store.- Respond to customer needs professionally and promptly.- Plan and execute VIP client engagement initiatives to maximise customer satisfaction.- Handle after-sales requests and customer complaints appropriately and in accordance with company policies.3) Back-Office Operations- Perform administrative duties, inventory management, and other assigned tasks accurately and promptly.4) Management- Continuously improve personal and store performance and consult with the GM or COO when required.
Benefit
【What You Will Receive】
- Annual Wage Supplement (AWS)
- Variable Bonus: Based on company and individual performance
- Annual Leave: 14 days
- Medical Leave
- Medical Benefits
- Monthly Sales Incentive: 2% of store sales upon achieving the store budget, capped at S$300 per monthLuxury Retail Store ExecutiveID:36524
5,000 SGD ~ 6,000 SGDCentralJob Description
Our client specializes in the purchase of pre-owned luxury brand goods and is currently seeking a dedicated and service-oriented Luxury Retail Store Executive to join their team.【 Responsibilities 】- Assist walk-in customers by introducing and selling luxury products.- Photograph customer-brought items using a smartphone and send the images to the company's appraisal department.- Communicate appraisal results and propose appropriate purchase prices to customers based on the evaluation.- Coordinate the overseas export of purchased products, ensuring proper documentation and compliance with regulations.- Provide translation and interpretation support to facilitate smooth store operations and effective communication.- Oversee day-to-day store operations to ensure a seamless and pleasant customer experience.- Prepare and submit regular performance and activity reports to the Japanese headquarters.up to
Benefit
【 What you will receive 】
- Performance Bonus (based on company and individual performance)
- Annual Leave: 7 days in the first year, increasing by 1 day each year up to a maximum of 14 days.
- Medical Leave
- Transportation ReimbursementLuxury Goods ValuerID:33846
3,000 SGD ~ 3,700 SGDWest, Central, North, East, Other (Singapore), CityJob Description
Our client specializes in the purchase and sale of pre-owned luxury brand goods from Japan. The Luxury Goods Valuer will be responsible for selecting and evaluating high-value items. The company plans to expand the store soon, offering potential career advancement opportunities in the future.【What will you be working on】- Develop expertise in appraising and valuing high-end luxury goods across multiple renowned brands, ensuring authenticity and condition.- Build and nurture long-term relationships with customers by providing exceptional service and personalized support.- Handle customer inquiries professionally, offering expert advice and solutions.- Ensure the store meets cleanliness and presentation standards at all times.- Create visual merchandising displays in line with company guidelines as needed.
Benefit
【What you will receive】
- Variable Bonus (Depends on Company and Individual performance, on average twice a year)
- Annual Leave: 10 Days (Maximum up to 18 days)
- Medical Leave
- Transport Allowance
- Overtime Allowance
- Medical Insurance (Eligible after probation)
- Training will be providedLuxury Goods Valuer (Japanese Speaking) ID:33202
3,500 SGD ~ 4,000 SGDWest, Central, North, East, Other (Singapore), CityJob Description
Our client specializes in the purchase and sale of pre-owned brand-name goods from Japan. The duties of a Luxury Goods Valuer (Japanese Speaking) include selecting and evaluating expensive goods. They plan to expand the store soon. There will be a career advancement in future.【 Responsibilities 】- Learn and master the skills of an appraiser to determine the value of luxury goods across multiple brands based on authenticity and condition.- Establish trust and long-term relationships with customers by providing excellent service and support.- Responding to customer inquiries - Maintaining store cleanliness and standards- Visual display following guidelines provided as and when required
Benefit
【 What you will receive 】
- Variable Bonus (Depends on Company and Individual performance, on average twice a year)
- Annual Leave: 10 Days (Maximum up to 18 days)
- Medical Leave
- Transport Allowance
- Overtime Allowance
- Medical Insurance (Eligible after probation)
- Training will be providedCustomer Support Assistant Manager (F&B) (Japanese speaking)ID:37680
4,000 SGD ~ 6,000 SGDCityJob Description
Our client, a renowned Japanese restaurant. They are currently looking for a Customer Support Assistant Manager (F&B) to join their organization.The Customer Support Assistant Manager will oversee daily customer support operations, manage customer enquiries and complaints, establish service standards and internal workflows, and work closely with internal stakeholders to continuously improve the customer experience. The role will also participate in the implementation and optimisation of the company's CRM system, helping to streamline customer support processes, improve reporting capabilities, and enhance operational efficiency. As the customer support function expands, this position will play an important role in developing the team, improving service quality, and driving customer satisfaction【 Responsibilities 】1. Customer Support Operations - Manage day-to-day customer enquiries received via email and social media platforms. - Ensure customer enquiries and complaints are handled professionally and within established service standards. - Investigate escalated customer issues and coordinate with relevant departments to ensure timely resolution. - Monitor customer satisfaction and recommend service improvements. 2. Customer Support Process Development - Develop and maintain customer support SOPs, response templates and service guidelines. - Establish internal workflows for handling customer enquiries, complaints and escalations. - Review existing processes regularly and recommend improvements to enhance efficiency and service quality. - Monitor service KPIs such as response time, resolution time and customer satisfaction. 3. CRM Implementation & Process Improvement - Work closely with management, IT vendors and internal stakeholders in the implementation of the CRM system. - Participate in gathering business requirements, user testing and workflow design. - Support the configuration, rollout and continuous improvement of CRM processes. - Recommend system enhancements to improve customer support efficiency and reporting capabilities. - Ensure customer data is maintained accurately within the CRM system.4. Team Leadership - Support the recruitment and onboarding of customer support team members as the function grows. - Supervise daily team operations and workload allocation. - Coach team members to improve customer service quality and operational efficiency. - Conduct regular performance reviews and identify development opportunities. 5. Reporting & Analysis - Analyse customer feedback and complaint trends. - Prepare monthly customer support reports and recommend service improvement initiatives. - Identify recurring operational issues and work with relevant departments to improve customer experience. - Support management with customer insights and performance reporting.
Benefit
【 What You Will Receive 】
- AWS
- Variable Bonus (Based on company and individual performance)
- Annual Leave – 14 days (Up to 18 days)
- Medical Leave – 14 days
- AIA Insurance/Medical Card (excluding dental and maternity coverage)Sales AssociateID:34669
2,000 SGD ~ 2,500 SGDCentral, CityJob Description
Our client is a prestigious Japanese luxury jewellery brand, renowned for its exquisite pearl creations and backed by over 100 years of heritage. With their retail expansion in Singapore, they are now seeking Sales Associate to join their growing team.【Responsibilities】- Deliver an exceptional client experience through strong product knowledge and expertise across various jewellery categories- Cross-sell and upsell products to enhance client experience and increase overall purchase value- Provide personalized assistance to clients in selecting items that suit their needs and preferences- Build and nurture long-term client relationships to drive loyalty and repeat business- Oversee daily store operations, including cashiering and transaction handling- Actively promote products and maximize sales opportunities to achieve store targets- Support the team with other ad-hoc duties as required
Benefit
【 What you will receive 】
- Performance Bonus (based on individual performance; 2 times a year)
- Attractive commissions and sales incentives (Average SGD 300 – SGD 3,000 per month)
- Annual Leave:
• 10 days (1st & 2nd year)
• 12 days (3rd year)
• 14 days (4th year)
• 15 days (5th–10th year)
• 18 days (11th year onwards)
- Medical Leave: 14 days
- Comprehensive group insurance, including coverage for GP, Specialists, and TCM
- Rest Days: Up to 8 or 9 rest days per month (subject to roster schedule)Luxury Retail Store Manager （Japanese Speaking）ID:36229
3,500 SGD ~ 6,000 SGDCentralJob Description
Our client specializes in the purchase of pre-owned luxury brand goods and is currently seeking a dedicated and service-oriented Luxury Retail Store Manager （Japanese Speaking) to join their team.【 Responsibilities 】- Assist walk-in customers by introducing and selling luxury products.- Photograph customer-brought items using a smartphone and send the images to the company's appraisal department.- Communicate appraisal results and propose appropriate purchase prices to customers based on the evaluation.- Coordinate the overseas export of purchased products, ensuring proper documentation and compliance with regulations.- Provide translation and interpretation support to facilitate smooth store operations and effective communication.- Oversee day-to-day store operations to ensure a seamless and pleasant customer experience.- Prepare and submit regular performance and activity reports to the Japanese headquarters.
Benefit
【 What you will receive 】
- AWS
- Performance Bonus (based on company and individual performance)
- Annual Leave: 14 days
- Medical Leave
- Employee Discount
- Transportation Allowance
- Overtime Allowance