35 Jobs for Business Administration & Management found
QA & Customer Experience Officer (Japanese Language)ID:30407
4,500 SGD ~ 5,000 SGDEastJob Description
Our client is a leading provider of business process outsourcing (BPO) services in customer experience. This role of a Quality Assurance/Customer Experience Officer is to be responsive for the quality and customer experience of the sales representative and ensuring processes, product knowledge and selling technique is effective in accordance with the project needs and KPIs. You will be reporting to the Team Manager.
【What will you be working on】
- Ensuring timely completion of weekly quality audits
- Regular attendance to Bi-weekly calibration sessions
- Regular coaching sessions with the Marketing Experts to share strengths and weaknesses based on Quality Audits
- Partners closely with the client’s internal/external teams to ensure that decisions made by the Vendor’s staff are being regularly audited for accuracy and that performance feedback is being shared with responsible teams.
- Monthly Master/Language Calibration sessions with External Auditors and Clients to ensure alignment across different sites
- Dispute management, bridging the gap between Operations and External Auditors, providing regular feedback/updates to both parties
- Stay up to date on product knowledge and processes.
- Passionately tell the story of why Quality matters, build consensus and inspire others.
- Handle client customer satisfaction and feedback management through weekly scrubbing of survey results and calling clients to understand their rating of the Marketing Expert.Benefit
【What they are offering】
- Variable Bonus (approx. 1 month)
- 14 days of Annual Leave
- Medical Benefits with Panel DoctorTrader – Animal Feed ProductID:30320
3,300 SGD ~ 4,300 SGDCentralJob Description
Our client is an animal food distributor and a subsidiary of a listed Japanese trading company. The role of a Trader is to develop new accounts and maintain relationships with existing customers to increase their market share.
Report to: Trader (Assistant Manager)
Headcount: 19 in Singapore, 4 Traders
【What you will be working on】
・You shall work as a team to develop new accounts and serve existing customers in animal feed products;
・Interact with traders and handle negotiations of both parties (seller and buyer) concerned;
・Assisting in developing and implementing marketing strategies to increase market share;
・Communicating and increasing awareness to improve the Company’s profile and branding in the marketplace;
・Conducting market research, tracking market movements, following the financial news, analyzing and understanding the behaviour of trade of the animal feed in the market/industry;
・Developing and maintaining a portfolio of customers’ contacts, and update changes;
・Maintaining relationships with existing clients and make contact with potential clients to develop new business prospects;
・Entertaining clients for relationship building and networking;Benefit
【What they are offering】
・Variable Bonus (depends on individual and company performance)
・Annual Leave: 14 days
・Medical Leave: 14 days
・Business Trip Allowance
- 100 SGD per night
- 50 SGD per day trip
- Food & Accommodation for Business Trips
・Medical ReimbursementSenior Network Engineer (Postsales)ID:30325
5,000 SGD ~ 8,000 SGDCityJob Description
Our client is a well-known telecommunications company in Japan that provides comprehensive global and local communication services to clients by tailoring services according to the characteristics of each region.
【What you will be working on】
-Responsible for network high-level and detailed design, implementation, operations, troubleshooting and issue resolution.
-Assess, design, implement, troubleshoot, and document Cisco networks and related systems
-Develop both high-level and detailed implementation and test plans for Cisco technologies related to enterprise and Data Centre networks
-Develop documentation as it relates to project requirements, and assist with or develop customer-facing presentations of technology solutions.
-Write assessment and design reports, and present them to our customers.Benefit
【What they are offering】
- Variable Bonus (Depending on Company & Individual performance; Avg up to 3 mths)
- Annual Leave: 12 days (Max 22 days)
- Medical leave: 14 days
- Insurance: Group hospitalization and surgical with outpatient/dental benefits, and personal accident insurance coverage
- Annual Health ScreeningSenior UC Engineer (Postsales)ID:30324
5,000 SGD ~ 8,000 SGDCityJob Description
Our client is a well-known telecommunications company in Japan that provides comprehensive global and local communication services to clients by tailoring services according to the characteristics of each region.
Team: 20 members
Report to: UC Engineer Manager
【What you will be working on】
-Deliver unified communications & network projects.
-Responsible for unified communication & network design, development, implementation, testing and preparing completion documents. Primary handle Cisco Network & Unified Collaboration Solutions.
-Gather the technical requirement, develop the low-level design, implementation and user acceptance plan to the customer.
-Work with vendors and suppliers/principals to deliver the projects.
-Project Management role such as prepare work breakdown structure (WBS), issue management list, meeting minutes, etc.Benefit
【What they are offering】
- Variable Bonus (Depending on Company & Individual performance; Avg up to 3 mths)
- Annual Leave: 12 days (Max 22 days)
- Medical leave: 14 days
- Insurance: Group hospitalization and surgical with outpatient/dental benefits, and personal accident insurance coverage
- Annual Health Screening【日系EC企業】購買マネージャ―ID:30210
3,000 SGD ~ 5,000 SGDCityJob Description
≪仕事概要≫
当社は輸出・輸入の業務を通し2012年に設立された日系企業になります。
日本/シンガポール/フィリピンに拠点を置き、貿易・物流・BPO・ECサイト等幅広く事業を展開しております。
今回シンガポール拠点にて、サプライヤーとの交渉業務をメインとするパーチェシングマネージャ―を募集致します。
現状拠点にはMDと1名のスタッフがおり、今後もどんどん事業を拡大していく予定です！
年に1回、1-2ヵ月程の海外出張があり、そこで世界の様々な高級ブランドやハイエンドプロダクトを視察します。
世界を飛び回り、国境を超えるビジネスを行いたい方、これから事業拡大する企業の1員となり成長したい方にはピッタリのポジションです！
≪業務内容≫
◎海外関係各所とのメールのやり取り、交渉、納期調整・管理など。
◎海外の関連部署と連携をとりながら、Purchase Orderのレビュー、確認までの一連の業務
◎出荷遅延時のレビュー、応対、対応策分析
◎商品の輸入／出荷に関する管理業務（メールでのやりとり（英語）が主となります。）
◎貨物会社（国内／海外）と納期の管理・確認、輸入商品の管理など
◎輸入業務に関する各種書類作成
◎営業戦略に基づいての市場分析・サプライヤー候補の調査
◎新規サプライヤーの開拓と評価
◎コスト分析と管理Benefit
【What's they are offering】
-業績賞与（個人と会社の業績により支給）
※平均2ヵ月分支給
-有給休暇
-病気休暇14日
-出張の際の交通費
