Overview

• Salary

  6,000 SGD ~ 7,000 SGD

• Industry

  -

• Job Description

  Our client is the market leader in semiconductor test systems and equipment. The incumbent will be responsible for account management and delivering post-sales customer support to both local and overseas clients. This includes providing on-site services such as installation, relocation, remedial support, and execution of Field Change Orders (FCO).
  
  Division: Field Service Engineering Division
  Reporting to: Manager
  
  【Responsibilities】
  - Provide after-sales service support for the advanced automated test and handling equipment, including installation, acceptance, upgrades, and related activities.
  - Maintain a high level of customer satisfaction through effective post-sales account management and technical support.
  - Assist or lead technical projects and issue resolution for customers.
  - Work closely with the Service Sales team to identify solution-based business opportunities.
  - Ensure all service contract deliverables are met in a timely and accurate manner.
  - Provide technical feedback to the factory to support product enhancements and new design initiatives.
  - Offer consultancy to customers on equipment performance optimization.
  - Assist or lead equipment integration efforts with customers’ factory automation systems.