职业类别
Security Engineer, Systems Analyst/Consultant, Network Engineer (Operation/Maintenance), Support/Maintenance/Operation/Training, Other(IT/Internet/Telecommunications) Engineer
工作内容
Our client, an IT services company is currently looking for an IT Infrastructure Engineer. This role will focus on maintaining the company's internal system platform and client devices, while proactively planning for improvement of quality, effectiveness and efficiency.【What you will be working on】Technical Expertise- Demonstrate good knowledge and technical proficiency in server platforms such as Windows Server, Linux and VMware.- Effectively administrate Windows Active Directory, Symantec Endpoint Protection, Veeam Backup, Cisco L2 Switches and Palo Alto Firewall.- Provision Windows 10 desktop and Microsoft Intune managed laptop.- Risk and Control- Provide timely escalation and resolution of major issues to Management and Head Office teams.- Client and Stakeholder Engagement- Flexible to correspond to the operation and collaborate with staff within the organization and from the Head Office.- Work as a technical specialist with the responsibility to plan and deliver technical deliverables and coordinate with internal teams, partners/vendors and key stakeholders.Projects & Other Responsibilities- Prepare and present regular reports and documentation.- Ensure that the task status and progress are properly communicated to stakeholders.- Clear understanding of ITIL Change, Problem and Incident management frameworks.