6 Jobs: Job Vacancies for Other(Business Administration & Management) Positions
Customer Focus Officer (Air Freight)ID:37948
2,400 SGD ~ 3,000 SGDEastJob Description
Our Client is a leading supply chain and logistics management specialist. They are currently looking for a Customer Focus Officer (Air Freight) to be based in their Changi Air Freight Centre.【Responsibilities】Customer Engagement & Support - Serve as the main point of contact for customers regarding freight bookings, tracking, and general inquiries - Build strong relationships with clients by providing timely updates and proactive communication Shipment Coordination - Work with operations teams, vendors, and carriers to ensure on-time pickup, transit, and delivery - Monitor shipments and provide real-time status updates Complaint Management - Handle customer concerns professionally, aiming for swift and effective resolution Documentation & Compliance- Prepare, review, and manage documents such as MAWB, HAWB, DG Declarations, and bills of lading - Ensure all shipping documents comply with customs and regulatory requirements Billing & Invoicing - Process invoices accurately and in a timely manner - Coordinate with the finance team to resolve discrepancies or adjustments Sales Support - Assist the sales team with client follow-ups, rate quotations, and post-booking coordination Recordkeeping & Reporting - Maintain accurate customer and shipment records for operational and audit purposes Process Improvements - Suggest and support continuous improvement efforts across customer experience and operations 【Working hours】Weekdays Shifta) AM SHIFT – 0830hrs to 1800hrs b) MID SHIFT - 1200hrs to 2000hrs c) PM SHIFT – 1400hrs to 2200hrs (with $20 shift allowance) Weekend Shift (One weekend per month) - Fully work from home, unless otherwise stateda) SATURDAY 0900hrs – 1900hrs - $60/day b) SUNDAY 0900hrs – 1900hrs - $100/day
Benefit
【What you will receive】
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave: 15 days
- Medical Leave
- Birthday Leave
- Family Care Leave
- Medical Insurance
- Dental Benefits
- Shift AllowanceCustomer Focus Executive (Air Freight & Logistics)ID:36890
3,000 SGD ~ 3,500 SGDEastJob Description
Our Client is a leading supply chain and logistics management specialist. They are currently looking for a Customer Focus Executive (Air Freight & Logistics) to be based in their Changi AirFreight Centre.【Responsibilities】Customer Service & Relationship Management- Serve as the main point of contact between customers and the Operations team.- Manage customer enquiries, complaints, shipment updates and service-related requests professionally.- Provide accurate and timely information on shipments, rates, services and operational matters.- Build and maintain strong customer relationships through proactive and personalized support.- Maintain accurate and up-to-date customer information in FMS and CRM.- Manage job creation in ERP and booking modules, including vendor instructions.Shipment & Operations Management- Coordinate with Operations, Sales, Airlines, Agents, Warehouse, Vendors and inter-company teams to ensure smooth shipment execution.- Monitor shipment progress and proactively identify and address delays, discrepancies and operational issues.- Coordinate with relevant stakeholders to resolve shipment issues and minimize service disruptions.- Keep customers informed throughout the shipment lifecycle and manage expectations during operational disruptions.Issue Resolution & Continuous Improvement- Investigate and resolve customer complaints and complex operational issues.- Work cross-functionally to identify root causes and drive appropriate resolutions.- Recommend corrective and preventive actions to reduce recurring customer and operational issues.- Take ownership of escalated customer issues through to resolution.Communication & Customer Engagement- Maintain effective communication with customers, internal teams and external partners.- Provide regular and proactive shipment and service updates.- Gather customer feedback and support customer review / QBR activities.- Identify customer needs and service gaps and work with relevant teams to address them.Reporting, Analysis & SOP- Track and analyze customer feedback, service issues and customer satisfaction.- Identify trends, service gaps and opportunities for operational improvement.- Assist the HOD in developing, reviewing, and maintaining SOPs and work processes.- Prepare reports, analysis and operational updates as required.Billing, Vendor & Compliance Support- Liaise with customers regarding payment matters, particularly COD shipments.- Provide secondary support for invoicing activities.- Assist with vendor cost verification and related documentation.- Support sub-cert and permit declaration processes.Customs, Permits & Compliance- Assist the HOD with customs-related queries and ensure timely responses to Singapore Customs.- Support permit management and declaration activities.- Ensure compliance with relevant customs clearance procedures, security protocols, company requirements, and applicable industry standards.- Support accurate documentation and recordkeeping for compliance purposes.Management & Operational Support- Support the Freight Manager / HOD in customer service, operational, and process improvement initiatives.- Provide support on escalated customer or operational matters.- Perform other ad-hoc duties and responsibilities as assigned by the Freight Manager / HOD.【Working hours】Weekdays Shifta) AM SHIFT – 0830hrs to 1800hrs b) MID SHIFT - 1200hrs to 2000hrs c) PM SHIFT – 1400hrs to 2200hrs (with $20 shift allowance) Weekend Shift (One weekend per month) - Fully work from home, unless otherwise stateda) SATURDAY 0900hrs – 1900hrs - $60/day b) SUNDAY 0900hrs – 1900hrs - $100/day
Benefit
【What you will receive】
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave: 15 days
- Medical Leave
- Birthday Leave
- Family Care Leave
- Medical Insurance
- Dental Benefits
- Shift AllowanceGeneral Affairs Specialist ID:37925
4,500 SGD ~ 7,000 SGDCentralJob Description
Our client is a leading provider of semiconductor test systems and equipment. They are seeking a General Affairs Specialist to oversee general affairs operations, corporate governance initiatives, travel management, facilities management and sustainability programmes.The successful candidate will work closely with headquarters, regional subsidiaries, internal stakeholders and external service providers to ensure operational efficiency, compliance with corporate policies and continuous improvement across general affairs functions.【Responsibilities】General Affairs Management:- Support and coordinate headquarters-led corporate governance initiatives, including Business Continuity Management (BCM), Health and Safety (H&S), Risk Management, ESG Sustainability, and other governance programs. - Ensure compliance with organizational management systems and applicable ISO standards (ISO 9001, ISO 14001, and ISO 27001), including audit coordination, documentation control, corrective actions, and continuous improvement activities. - Collaborate with the company's subsidiaries, internal stakeholders, and external service providers to drive continuous improvement, operational efficiency, and successful execution of assigned projects and initiatives. Travel Management - Manage corporate travel programs in partnership with designated travel agencies, ensuring compliance with company travel policies and standards. - Oversee travel service providers, optimize travel costs, support traveler safety and emergency assistance, and deliver efficient travel solutions that meet business requirements. Others: Indirect Procurement operations - Support Indirect Procurement operations, supplier evaluation and compliance with procurement policies and internal controls. Facilities Management - Formulate and implement General Affairs policies, procedures and initiatives to support business operations, workplace effectiveness and organizational objectives. - Manage office facilities, workplace services and outsourced service providers to ensure quality service delivery, cost effectiveness and operational excellence in a safe and healthy work environment. - Administer office support services, including car park management and other employee workplace services.
Benefit
【 What you will receive 】
- AWS: 1 month
- Global Bonus (Depending on Company & Individual Performance)
- Annual Leave: 18 Days (Maximum up to 21 Days)
- Medical Leave: 14 Days
- Medical Benefits & InsuranceAssistant Store Manager (Cafe/Restaurant)ID:37844
3,500 SGD ~ 3,700 SGDCityJob Description
Our client is a Japanese lifestyle company expanding its food and beverage business in Singapore, operating and developing a portfolio of popular restaurant and café brands. They are currently looking for an Assistant Store Manager to support the Store Manager in overseeing daily store operations and driving overall store performance.Reporting to: Store Manager【Responsibilities】- Assist the Store Manager in overseeing daily store operations and ensuring smooth business performance.- Lead, supervise, and motivate the store team to achieve sales targets and maintain excellent customer service standards.- Monitor staff attendance, scheduling, and manpower planning.- Train and coach team members on operational procedures, product knowledge, and service excellence.- Ensure compliance with company policies, food safety, hygiene, and workplace safety standards.- Handle customer feedback and resolve service issues professionally.- Support inventory management, stock ordering, stock receiving, and stock control.- Assist in preparing sales reports and monitoring store performance.- Ensure proper visual merchandising and store presentation at all times.- Coordinate with kitchen, operations, and management teams to support business needs.
Benefit
【What You Will Receive】
- AWS
- Variable Bonus, subject to company and individual performance
- Annual Leave: 14 days, up to a maximum of 20 days
- Medical Leave
- Medical Benefits
- Comprehensive Medical Benefits inclusive Insurance coverage & Health check-up
- Meal Allowance of approximately S$5 per dayCompany SecretaryID:37771
3,000 SGD ~ 5,000 SGDCityJob Description
Our client is a boutique law firm providing legal and corporate advisory support to Japanese and Singapore clients. They are seeking a dedicated Company Secretary to provide corporate secretarial and compliance support for Singapore-incorporated companies, including the establishment and ongoing management of Corporate Service Provider (CSP) requirements.【 Responsibilities 】1. CSP Registration & Business Setup- Lead the process of registering companies with ACRA as a Corporate Service Provider (CSP).- Review and establish the requirements, procedures and internal framework necessary for CSP registration.- Ensure compliance with requirements relating to a Registered Qualified Individual (RQI).- Liaise with ACRA and other relevant regulatory authorities and manage the necessary applications.- Develop and maintain an internal compliance framework in accordance with the Corporate Service Providers Act and other applicable regulations.- Develop and implement internal policies and workflows relating to AML/CFT, KYC/CDD, sanctions screening, risk assessments and other applicable compliance requirements.- Manage ongoing regulatory and compliance obligations following CSP registration.2. Company Secretarial ServicesThe successful candidate will provide corporate secretarial services primarily for Singapore-incorporated companies, including:- Acting as Company Secretary and performing related statutory and corporate secretarial duties.- Preparing and submitting statutory filings through ACRA/Bizfile.- Preparing and filing Annual Returns.- Managing changes relating to Directors, Company Secretaries, Shareholders and other corporate officers.- Updating Registered Office addresses and other company information.- Handling Share Allotments, Share Transfers and other share-related matters.- Preparing documentation and completing procedures relating to AGMs, EGMs and Board Meetings.- Preparing Directors’ Resolutions, Shareholders’ Resolutions and other corporate documents.- Handling amendments to Constitutions and other corporate governance matters.- Maintaining Statutory Registers, Minute Books and other corporate records.- Handling Striking Off applications and other procedures relating to the closure or winding-up of companies.- Managing beneficial ownership registrations and other statutory filings.
Benefit
【 What will you receive 】
- AWS
- Variable Bonus (based on company's and individual performance)
- Annual Leave: 18 days
- Medical Leave
- Medical BenefitsStrategy Development ManagerID:33127
5,000 SGD ~ 6,000 SGDEastJob Description
This role will collaborate extensively with leadership, business stakeholders, internal operations, and merchandising teams, as well as other cross-functional teams (Finance, HR, IT, etc.). You will be reporting to senior management to navigate from strategic to tactical issues. You will be a strong advocate and work relentlessly to ensure the cultural principles of the organization are practiced.【 What you will be doing 】- Support the Senior Management in Strategic Planning Initiatives, Business Review, and Implementation Support for the Management Team involving planning, organizing, and partnering with business stakeholders to align with business strategy. - Assist the senior management in compiling data and documents in order to prepare reports and presentations in Korean for the South Korean counterpart teams. - Proactively identify issues and areas of enhancement that provide value-added insights and lead/implement strategic initiatives. - Organize strategic events and support content generation for key business leaders. - Support cross-functional engagement by creating context, consolidating alignment, and drafting business-related reports, analyses, assessments, and presentations with both local business stakeholders and counterparts in South Korea. - Any other ad-hoc assignments or projects as assigned by the Senior Management
Benefit
【 What they are offering 】
- Variable Bonus: Up to 10% of annual remuneration subject to company and employee performance
- Annual Leave: 14 Days
- Medical Leave
- Medical Benefit: Dental / Outpatient Medical