4 Jobs for Call Center found
【WEB広告】営業チームリーダーID:30949
6,000 SGD ~ 6,000 SGDEastJob Description
シンガポール創業のMNC企業でプロジェクトチームリーダーを募集しております。
WEB広告・デジタルマーケティング業界でご経験のある方や今後新しい分野に携わって見たい方にオススメの求人です。
レポートライン: 現地の部署マネジャー
メンバー: 10名以上の日系営業チーム
【主な業務内容】
- チームリーダーとして日々の業務の遂行・管理・指導
- 顧客とのやりとり・営業実績は把握し、サービス品質を保ち顧客満足度を最大化
- 各メンバーの業務の調整・管理モニタリング
- チームの改善事項を特定し、より良いオペレーションの提案
- プリセールス・テレマーケティングの管理・指導Benefit
【福利厚生・手当】
- 基本給最大S$ 6,000
- KPI達成インセンティブ（上限S$1,000/月）
- 業績賞与（1ヶ月程度）
- 有給休暇14日
- 医療手当（S$400/年）Sales Team Lead (Korean Language) ID:31108
4,500 SGD ~ 5,000 SGDEastJob Description
Our client is a social network MNC. The role of a Sales Team Lead focuses on the Small and Medium Business (SMB) segment, mainly team management.
【What will you be working on】
• Responsible for the day to day management of the contact centre to ensure that KPIs are met.
• Work closely with the teams to achieve Qualitative targets specified by the Client
• Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
• Ensure that the feedback provided to the team members on their performance is accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization's guidelines and policies.
• Identify training needs and work with the training department to organize training/online learning for the team members.
• Enhance the performance of team members through the use of call monitors, team briefings, and monthly coaching sessions.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization, and for the effective implementation, maintenance, and continual improvement of the Quality Management System.Benefit
【What they are offering】
- Monthly incentive up to $500
- Annual Leave: 14 days
- Medical Benefit will be provided
- Training will be providedAccount Specialist (Korean Language) ID:30564
3,500 SGD ~ 4,200 SGDEastJob Description
The Account Specialist will be focusing on the Small and Medium Business (SMB) segment and will play a critical role in driving the full sales process from prospecting for new customer acquisition to the closing of deals.
You will directly report to the Team Leader.
【What will you be working on】
- Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
- Improve client’s experience by driving optimal and appropriate product adoption.
- Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue
- When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products
- Become an expert on client's Advertising solutions and ability to identify trends and solve problems
- Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers
- Champion and produce success stories for advertisers who have had success in growing their business by using the products.
- Use a variety of tools to be able to properly communicate and drive Advertiser's business to success
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System.Benefit
【What they are offering】
- Monthly incentive up to $500
- Annual Leave: 14 days
- Medical Benefit will be provided
- Training will be providedClient Service Associate (Korean Language) ×2ID:31089
3,500 SGD ~ 4,200 SGDEastJob Description
The role of a Client Service Associate is to support advertising customers and deliver consultative support.
Working hours: 5 days work week, inclusive of weekends and Public Holidays.
Work schedule will be on rostering basis; planned schedule anytime from 7.00am to 9.30pm.
You will directly report to the Team Leader.
【What will you be working on】
- To provide post-sales customer service support/troubleshooting support through email/phone/chat to the client's B2B customers
- Perform data analysis to improve advertising customer experience
- Gather client and partner feedback to enhance ad products and the customer experience
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of -employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System.Benefit
【What they are offering】
- Monthly incentive up to $500
- Annual Leave: 14 days
- Medical Benefit will be provided
- Training will be provided
