Jobs of Call Center in Singapore｜Reeracoen Singapore

3 Jobs for Call Center found

■Quality Assurance Specialist (Korean & Japanese Language)ID:27513
5,000 SGD ~ 6,500 SGDEast
Job Description
Join Date: 14th of January 2019

- Partners closely with client’s internal teams to ensure that decisions made by Vendor’s staff are being regularly audited for accuracy and that performance feedback is being shared with responsible teams.
- Excellent analytical abilities as demonstrated by gathering, analyzing and delivering information in both verbal and written formats.
- Ability to provide balanced coaching and feedback to develop employees/agents.
- Ability to conduct skills gap analysis and provide actionable feedback to training team.
- Handle client customer satisfaction and feedback management through weekly scrubbing of survey results and calling clients to understand their rating of the Marketing Expert
- Clearly demonstrated passion for ensuring the success of company culture of excellence and commitment to quality.
- Drive accountability with team leads and their teams to meet QA performance goals and ensure program standards are met on a week-over-week basis. This includes:
- Ensuring timely completion of weekly quality audits
- Regular attendance to Bi-weekly calibration sessions
- Regular coaching sessions with the Marketing Experts to share strengths and weaknesses based on Quality Audits
Benefit
Annual Leave: 14 days
Medical Leave: 14 days
Medical Benefit (700 SGD/Year)
Variable Bonus
Membership adviser (Japanese Language)ID:26740
3,500 SGD ~ 3,500 SGDCentral, City
Job Description
Headquartered in Orlando, Florida, the company has demonstrated leadership in time-sharing industry for many years.
The number of subscribing households is 410,000 households, offering high quality service and flexible flexibility.
Benefit
- AL
- Medical Leave
- AWS
- Insurance (AVIVA)
Aviva insurance detail
①General Practitioner: $150 per time
②Specific Doctor: no limit

Other insurance
①General Practitioner:＄25/per one time
②Specific Doctor: $150/per one time（up to ＄800 / per year)
【ホテル業界】メンバーシップアドバイザー (Membership adviser)S pass有ID:23609
3,500 SGD ~ 3,500 SGDCentral, City
Job Description
一流ホテルのアドバイザーとして、日本人へのサービス対応をいただきます。
お客様一人ひとりと関係を構築し、全世界のマリオットホテルプランを提案していただきます。
■日本人からのサービス問い合わせへの対応（メール、電話）
■お客様の購入プランの確認
■お客様へのマリオットホテルプランの提案
■ホテルの手配
基本的には電話、メールでの対応ですが、お客様に応じてお会いいただく可能性もあります。
Benefit
＊有休休暇
＊病気休暇
＊AWS
＊保険あり（Aviva insurance）