Overview

• Salary

  5,700 SGD ~ 7,500 SGD

• Industry

  Retail/Distribution(Fashion&Apparel)

• Job Description

  Our Client is a Global Fashion brand. They are currently looking for a Frontend IT Senior Executive /Executive to support the local business scope from an IT support point of view.
  
  We expect candidates to be able to fulfil their duties by the following IT department mission.
  1. Understand and realize our business statement to provide customers with an experience where they can easily buy the products they want, anytime and anywhere from an IT point of view.
  2. Solve business issues with the management and business members by leading business transformation using IT systems to deliver our products to as many customers as possible.
  3. Building IT systems, IT operations and IT teams together with the global headquarters to become a global leading company that changes the world for the better.
  
  Primary responsibilities are split into IT Support Management (ITSM) and Project Management (PM).
  
  【 What you will be doing 】
  ◆ Project Management (PM)
  - Execute end-to-end process for assigned projects
  - Develop plans based on business priorities together with local and global stakeholders
  - Estimate budget and get approval for procurement
  - Proceed with necessary procurement to realize the project
  - Coordinate necessary vendors and suppliers
  - Adjust and execute change request
  
  ◆IT Support Management (ITSM)
  - Ensure IT infrastructure and equipment run at optimum performance from the customer or user point of view at the store, warehouse, and HQ.
  - Plan and prepare preventive maintenance
  - Manage IT equipment inventory, its status and life cycle
  - Provide technical support and resolution for team projects and incidents at the store, warehouse, and HQ.
  - Take necessary action to prevent similar incidents
  
  ◆ Vendor management
  - Choose a new vendor based on the requirement of the business and make sure to comply with company policy
  - Proceed with appropriate onboarding of the new vendor and procurement
  - Plan the necessary budget and manage the procurement within the budget
  - Manage vendors’ quality, cost, delivery schedule and contracts
  - Constantly seek a better deal with the vendor and possible new partner
  
  ◆ Others
  - Provision of sanity check for the technical execution of projects, analysis of business challenges, internal and external stakeholder management, and any other ad-hoc requests as and when required
  
  (Future opportunity)
  - E-commerce operation and Enhancement Management
  - Manage daily incidents and inquiries and resolve them with global IT teams, local business teams, and vendors.
  - Prepare infrastructure and arrange necessary tasks before important sales events.
  - To stand by on the sales event or system release to monitor the system and conduct necessary tests if required.
  - Manage change/enhancement requests from end to end.