2 Jobs for Manufacturing(Pharmaceutical/Medical Equipment) found
Field Service EngineerID:30130
3,400 SGD ~ 3,700 SGDEastJob Description
Our client is a Japanese Listed Medical Device Manufacturer for clinical laboratories, hospitals and healthcare organizations. The role of a "Field Service Engineer" is to support local customer in terms of servicing, repairing, installation, maintenance, service contract and administration work and provide technical training to customers. You will be expected to cover local customers at various hospitals, clinics, laboratories, etc. (fieldwork).
Reporting to Team Lead / Manager, Technical Support
Head Count: About 7,500 in total
◎Established company
◎Listed company (TYO)
◎Growing industry
【What will you be working on】
1. Local Customer
- Ensure customer satisfaction filed process KPI are achieved
- Ensure Technical Support Customer Survey result target is achieved
- Ensure Service contract revenue target is achieved
2. Handle and close ongoing issues and maintain related database timely
- Ensure customer service report is up to date
- Handle and close all issue timely and maintain proper recordsBenefit
【What they are offering】
・AWS
・Variable Bonus (Depending on Company & Individual performance; average 1-2 months for past years)
・Annual Leave 15 days (Up to 21 days) + Birthday Leave (1 day)
・Medical Leave 14 days
・Medical Benefits
・Transport Allowance $1200 (if possess own car) Otherwise, Reimbursement
・Standby Allowance & Overtime PayClinical Specialist ID:30227
5,000 SGD ~ 7,000 SGDEastJob Description
Our client is a specialised Distributor of quality medical devices in different specialities. This role of a Clinical Specialist/Product Specialist is to support the sales team in pre and post-sales product demonstrations. You'll be reporting to the Department Manager.
【What will you be working on】
- Identify business opportunities and develop strategic accounts in Radiology, Vascular surgery, Cadiovascular Lab, Urology, ICU, Operation Theatre and other departments in various hospitals
- Establish strong relationships with various KOLs to promote products
- Work closely with principals to be equipped with relevant understanding of new technology and devices
- Guide surgeons in using new products and techniques.
- Educate nurses on how it will benefit both them and patients with the correct methods of using certain products
- Participate in promotional activity to increase product awareness in the market
- Provide clinical support & trouble shooting of medical equipment to doctors, nurses, and other KOLs
- Ensure appropriate instrument and implants are at the hospital and complete before each use.
- Assist medical professionals to become familiarized with the medical equipment
- Answer any queries relating to the product range
- Participate in case reviews - attend procedures in operating rooms of the hospital when neededBenefit
【What they are offering】
- Attractive Annual Leave
- Variable Bonus (Depends on Company Profile)
- Medical Coverage
