6 Jobs for Hospitality, Tourism & Leisure found
【日系クリニック】受付スタッフID:27779
3,000 SGD ~ 4,000 SGDCityJob Description
日系病院にて受付ポジションを募集しております。
患者さまが安心できる医療環境を提供するため、各種受付業務をご担当いただきます。
主な業務内容：
＜受付＞
- クリニック受付
- 受付カウンター及び電話
- Eメールでの応対
- 登録・予約等事務
- 各種書類の処理
- その他事務作業Benefit
【福利厚生】
- 有給休暇 18日（Max21日）
- 病気休暇 14日
- 医療保険
- 医療費補助Reservation Sales & Loyalty Services (Korean Speaking)ID:33542
2,800 SGD ~ 3,142 SGDCityJob Description
Our Client is the customer service center of the world's most famous hotel. They are currently expanding the Korean desk and this person will handle 50% of Korean guests and 50% from other regions.
This position has the following shift:
• 6am-3pm
• 7am-4pm
• 8am-5pm
• 12pm-9pm
【 What you will be doing 】
Policies and Procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Follow company and department policies and procedures.
- Perform other reasonable job duties as requested by Supervisors.
Guest Relations
- Deliver an effortless customer experience by responding positively and timely to customer questions, concerns, and requests.
- Anticipate customer needs, including asking questions to help discover sales opportunities and overcome objections based on knowing what your customer needs
- Provide a personalized service to our customers by recognizing and acknowledging status level and reason for travel
- Embrace loyalty and connect them to our brands or hotels at every opportunity.
- Support loyalty programs by enrolling customers at every opportunity.
Reservation Services
- Verify all reservation information with customers to ensure accuracy.
- Determine the most appropriate room type to meet guest requirements and maximize room rate.
- Explain guarantee and cancellation policies to customers.
- Describe room accommodations and benefit feature sale amenities to guests.
- Assign confirmation/cancellation numbers and clearly relay this information to customers, giving them the option of emailing and/or faxing these numbers.
- Inform guests of rules and regulations regarding qualifying rates (e.g., government and special corporate rates and discounts).
- Input and access data in the reservation system by entering correct information into proper fields.
Communication
- Share the process for follow-up on any guest case issues to ensure the guest knows what happens next.
- Utilize all resources to stay up to date with new standards initiated by CEC
- Speak to guests and co-workers using clear, appropriate and professional language.
- Talk with and listen to other employees to effectively exchange information.
Working with Others
- Support all co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Quality Assurance/Quality Improvement
- Handle customers with a First Call Resolution mindset based on your level of empowerment and where appropriate transfer for escalated handling of the customer issue.
- Comply with quality assurance expectations and standards.
- Efficiently navigate all systems.
Physical Tasks
- Enter and locate work-related information using computers and/or other methods.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Benefit
【 What they are offering 】
- AWS
- Annual Discretionary Bonus： depending on the performance
- Salary adjustment(1 time/year) : depends on business
- Annual Leave 15days + 1day Birthday Leave
- AIA Insurance
- Panel Clinic
- Medical Vision Care Reimbursement: 400SGD/yearNetwork AnalystID:33544
4,600 SGD ~ 7,500 SGDCityJob Description
Our Client is a customer service center of the world's most famous hotel. The role of a Network Analyst is to responsible for the daily operations and configuration of their internal infrastructure in support of Sales. The individual will be involved in key activities from project lead, solution identification, deployment, operational readiness, and post-implementation support.
You will be reporting to the IT Director in Singapore and General Manager located in the US, thus you will have matrix reporting.
【 What you will be doing 】
- Participate in Network Services support processes as we grow to support over 19 contact centers globally.
- The incumbent will work closely with other Network Analysts who are located across the globe.
- Performs an assessment of needs, ensuring compliance with brand-specific standards, budget, and capital requirements.
- Determines priorities, schedules, plans, and necessary resources to ensure completion of any property projects on schedule and according to
specification.
- Monitors processes and evaluates information according to SOP and LSOP requirements.
- Enforces IR policies and standards protecting company hardware, software, and other resources at the property.
- Informs and/or updates the executives, peers, and subordinates on relevant information in a timely manner.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Manages vendors for property IT requirements functioning as an escalation point for problem resolution.
- Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.
- Verifies problems are correctly reported, routed, tracked, and solved, with the system user being informed of the situation at all times.
- Keeps up-to-date technically and applies new knowledge to your job.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Leads team and motivates members to Celebrate successes and publicly recognizes the contributions of team members.Benefit
【 What they are offering 】
- AWS
- Annual Discretionary Bonus： depending on the performance
- Salary adjustment (1 time/year): depends on business
- Annual Leave 15days + 1day Birthday Leave
- AIA Insurance
- Panel Clinic
- Medical Vision Care Reimbursement: 400SGD/yearJewellery Concierge Assistant Manager ID:33364
3,000 SGD ~ 3,800 SGDCityJob Description
Our Client is a Japanese bridal Jewellery brand. They provide bespoke services. They are actively looking for a Jewellery Concierge Assistant Manager to join their growing team.
【 What you will be doing 】
- Offer bespoke services to couples in order to help them find their ideal engagement/wedding ring
- Place orders from Japan factory
- Quality Assurance of products
- Assist in the creation of a blog post about couples' stories.
- Liaising with the Head office in Japan
- Manage the team members
- And other ad-hoc duties assigned toBenefit
【 What they are offering 】
- AWS
- Commission (Based on Individual performance)
- Annual Leave 14 days (Up to 20 days)
- Medical Leave
- Medical Benefit
- Transport ReimbursementReceptionist cum Medical Translator (Japanese Speaking)ID:33363
4,000 SGD ~ 5,000 SGDCentralJob Description
Our client is a Japanese start-up clinic. They are looking for a Receptionist cum Medical Translator to join the new team.
【 What you will be doing 】
- Answer the telephone in a courteous and professional manner.
- Receive and convey messages in writing, verbally, and electronically/ e-mails. Check emails regularly.
- Assist with patient registration and appointment.
-Japanese to English and English to Japanese interpretation for doctors and patients (training will be provided)
- Prepare claims form for the patient with insurance policy coverage.
- Assist patients with vaccination bookings.
- Receive lab reports, share with the doctor, call patient and conduct filing accordingly.
- Orders for stationery and supplies for clinic usage.
- Liaise with vendors, suppliers, and hospitals as required.
- Prepare medicine as prescribed by the doctor.
- Assist nurse and doctor when necessary.
- Perform other duties and errands as assigned by the Manager.Benefit
【 What they are offering 】
- AWS
- Variable Bonus (Depend on Company and Individual performance)
- Annual Leave 10days
- Medical Leave
- Transportation Allowance
- Health insuranceJewellery ConciergeID:33088
2,000 SGD ~ 3,500 SGDCityJob Description
Our Client is a Japanese bridal Jewellery brand. They provide bespoke services. They are actively looking for a Jewellery Associate to join their growing team.
【 What you will be doing 】
- Offer bespoke services to couples in order to help them find their ideal engagement/wedding ring
- Place orders from Japan factory
- Quality Assurance of products
- Assist in the creation of a blog post about couples' stories.
- Liaising with the Head office in Japan
- And other ad-hoc duties assigned toBenefit
【 What they are offering 】
- AWS
- Commission (Based on Individual performance)
- Annual Leave 14 days (Up to 20 days)
- Medical Leave
- Medical Benefit
- Transport Reimbursement
