Overview

• Salary

  3,000 SGD ~ 3,900 SGD

• Industry

  Hospitality, Tourism & Leisure

• Job Description

  Our client operates a coworking space in Singapore. They are looking for a Community Management Executive.
  
  【 What you will be doing 】
  1) Coworking space community management/customer service
  - Develop and maintain a vibrant community
  - Handle customer-related issues to enhance customer experience.
  - Conduct SOP (Standard Operational Procedures) and service level guidelines.
  - Conduct daily operations and ensure the centre is operational, functional, and comfortable.
  - Conduct third-party vendors to ensure space is kept up to standards.
  - Assist in creating and implementing a systematic, process-driven approach to partner outreach and relationship management.
  - Plan and host/co-host events that help to create a community.
  - Support accounting to manage monthly invoices and expenses.
  - Review and improve day-to-day service proactively to add value to the community.
  
  2) Sales and marketing
  - Assist the manager in developing and reviewing the annual sales plans.
  - Assist manager in planning and improving sales processes/marketing plans to achieve the sales target.
  - Conduct sales processes and marketing activities.
  - Develop and nurture leads through day-to-day communication with members and potential clients including conducting site tours as needed.
  
  3) Others
  - Provide support to upper management for the company’s business success.
  - Support and create synergies with other business departments in the company with a mindset of the company as one team.
  - Gathering information and providing useful opinions on all aspects of the related business