Overview

• Salary

  2,800 SGD ~ 3,500 SGD

• Industry

  Manufacturing(Automobile), Manufacturing(Machinery)

• Job Description

  Our Client is Japanese Logistic company. Now they are looking for a Service Engineer to join their team. The incumbent's main responsibility is to support the reporting of the Manager to plan and develop a specific Dealer Support and Development Program to ensure Dealer service quality meets company standards to support business operations and new product launches.
  
  【What will you be working on】
  - Support the reporting Manager to manage the dealer support and development activities such as planning & setting up yearly development/enhancement programs for specific dealers
  - Plan & execute training on new products for dealers
  - Prepare and review training materials
  - Plan and organize regional training for dealers based on training needs.
  - Support the reporting Manager to manage and oversee the services;
  - Collaborate with other teams such as Parts Sales & Machine Sale to provide technical support and conduct field visits for troubleshooting and resolving issues
  - Gather feedback from both internal & external sources for product improvement;
  - Manage Dealer portal to provide timely and accurate service information as Product Support Bulletin to share with dealers