Overview

• Salary

  4,000 SGD ~ 5,200 SGD

• Industry

  IT/Telecommunications

• Job Description

  Our Client is a Singapore-based IT security company that provides design, development, integration, testing, and commissioning to post-implementation maintenance. Currently seeking to fill the role of Engineer (Infrastructure Backend).
  
  【 What you will be doing 】
  - Maintain and administer networks, Server, OS, Storage and backup of VMware VSphere and VMware Horizon VDI environments and applications
  - Perform daily VMware VSphere and VMware Horizon VDI administration tasks including troubleshooting, hardware maintenance and software patches, fine-tuning monitoring alerts and security configuration
  - Provide on-call, 24x7 1St level remote and on-site support for systems and networks on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages
  - Create and maintain programmatic and technical documentation to ensure efficient planning and execution of quarterly preventive maintenance
  - Understanding complex technical issues and managing them within a fast-paced business environment
  - Performing root-cause analysis to identify Client operating system issues or faults and recommending solutions to resolve them within a stipulated SLA
  - Coordinate with external parties and customers for problem resolutions
  - Review current processes identify gaps and provide continuous process improvements
  - As required, lead the post-delivery team to maintain and keep track of all post-delivery projects relating to
  * Inventory Asset List
  * All preventive maintenance schedules and ad hoc tasks
  * Compile and deliver all forms of maintenance reports (e.g. installation report, incident report, preventive maintenance report, ISO report, etc.)