E-commerce & Inventory Admin AssistantID:10046741

2,600 SGD ~ 2,800 SGDEastOver 3 months ago

Overview

  • Salary

    2,600 SGD ~ 2,800 SGD

  • Industry

    Retail

  • Job Description

    Our client is a well-known Korean company, operating duty-free shops overseas, including in Singapore. E-commerce & Inventory Admin Assistant will support mastering data and assist Inventory Planner with related issues

    【What you will be working on】
    Inventory Support
    A.Inventory (online)

    - Conduct daily stock checks of products and report findings to Inventory Planner, Senior Security Specialist and Retail Manager.
    - Coordinate and follow up with Retail Operations to resolve inventory issues requiring physical stock checking.
    - Assist the Inventory Planner in validating count results of cycle counts/stock take (during and post)
    - Maintain and update records that will be used as references for checking and validation of items

    B.Master Data
    - Assist Inventory Planner with checking items or price tag issues and reporting promptly to Merchandising Team
    - Liaise with Retail Operations in the printing of new price tags for items with correct price tags

    C. E-Commerce Admin
    - Process online orders including printing of packing list, delivery orders and receipt
    - Distribute orders to packers
    - Liaison between CAG and frontline staff from goods order and goods delivery
    - Track order fulfilment status
    - Administrative duties such as filing E-commerce documents
    - Assist in E-commerce inventory management, which includes archiving merchandise when is physical Out-of-stock
    - Coordinating with relevant stakeholders to ensure e-commerce platform stock availability

    D.Customer Care
    - Handle online customers’ enquiries, feedback and reservations
    - Maintain strong partnerships with other Customer Centre Team & Fulfilment Centre
    - Keep track (maintain and update) the E-commerce refund/exchange registry of the E-Commerce Team

    E.General
    - Any other duties which may be assigned by the immediate supervisor/manager from time to time.

Qualifications

  • Requirement

    【What they're looking for】
    - Diploma in Business Admin or Retail Management
    - At least 1 year of relevant admin experience in retail or travel retail work environment experience preferred
    - Strong interpersonal skills with a mature disposition
    - Prior customer/client service experience is an advantage
    - Ability to partner with multiple stakeholders
    - Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment
    - Knowledgeable in MS Office: MS Excel (i.e., Pivot table, formulas) and MS Word
    - Fluent in English and possesses good interpersonal and communication skills
    - Open to work in Changi Airport and willing to work on rotating weekends and shifts

  • English Level

    -

  • Other Language

    -

Additional Information

  • Benefit

    【What they are offering】
    - Performance bonuses subject to the company's and individual's performances
    - Annual Leave: 14 days (Maximum up to 18 days)
    - Medical Leave
    - Medical Outpatient insurance coverage
    - Group Hospitalization and Surgery insurance coverage
    - Group Dental insurance coverage

  • Working Hour

    9:00 ~ 18:00

  • Holiday

    -

  • Job Function

    -