Operation Executive (Japanese Speaking)ID:10046728

3,500 SGD ~ 4,000 SGDCityOver 3 months ago

Overview

  • Salary

    3,500 SGD ~ 4,000 SGD

  • Industry

    Hospitality & Tourism

  • Job Description

    You will be working for a major Japanese travel agency, providing support services for inbound travelers. The department is divided into groups and individuals, and assignments will be determined based on your preference and aptitude.

    【What will you be working on】
    ■For group customers
    - Respond to pre-tour inquiries such as tour requests, arrangements, and quotations.
    - Arrange itineraries within the client's budget through the sales office in Japan
    - Input travel-related data into the in-house system
    - Pre-tour site inspections for tour implementation
    - Provide customer support during tour implementation

    ■For individual clients
    - Gather information on attractive restaurants and tourist spots in Singapore for tourists
    - Sharing and updating information to the sales office in Japan and arranging itineraries
    - Handling inquiries from tourists, reservation support

Qualifications

  • Requirement

    【What they're looking for】
    - Inexperienced candidate is welcome to apply.
    - Proficiency in Japanese language (minimum JLPT N2) to liaise with Japanese speaking stakeholders.
    - Experience in Service industry are advantageous.
    - Must be passionate in the travel/tourism/hospitality industry
    - Enthusiastic with a creative aptitude and high attention to details
    - Service-oriented with good communication and interpersonal skills
    - Meticulous, positive mindset and ability to work well in a multitasking environment
    - Strong team spirit with the ability to work independently, and willing to provide ideas and recommendations for continuous improvement

  • English Level

    -

  • Other Language

    -

Additional Information

  • Benefit

    【What they are offering】
    - Variable Bonus *Depends on Company & Individual performance
    - Annual Leave: 12 days (Max 18 days)
    - Medical Leave: 14 days
    - Birthday Leave
    - Medical Benefits: SGD 500 per year
    - Dental Benefits: SGD 150 per year
    - Insurance coverage: Coverage on term life, personal accident and hospital and surgical insurance
    - Appraisal: Conducted twice a year

  • Working Hour

    8:45 ~ 17:45

  • Holiday

    -

  • Job Function

    -