Overview

• Salary

  3,200 SGD ~ 5,800 SGD

• Industry

  Hospitality & Tourism

• Job Description

  Our Client is a well-established travel agency in Singapore. The role of a Sales & Customer Relations Manager is to establish new sales channels, agent relationships and partnerships and to follow up and maintain relationships with clients. You will be reporting to Sales Director.
  
  【 What you will be doing 】
  - Handle all tour bookings, reservations, customizations and amendments
  - Prepare sales quotations, tour proposals and itineraries for customers
  - Generate leads, reach out to potential clients, pitch and close sales
  - Assist in operational procedures i.e. customization of tours, tour logistics and on-the-ground management
  - Ensure quality service & tour delivery and compliance with operational procedures
  - Identify opportunities to improve operational and service methods/procedures
  - Work with internal and marketing teams to achieve company strategic objectives and goals
  - Stay up to date with industry trends and updates
  - Follow up and maintain relationships with clients
  - Monitor monthly sales target, tour volume, feedback and customer reviews
  - Oversee the sales team and ensure smooth coordination within the team