Senior Business Support (Technical)ID:10046221

3,800 SGD ~ 4,200 SGDCity, CentralOver 3 months ago

Overview

  • Salary

    3,800 SGD ~ 4,200 SGD

  • Industry

    Trading

  • Job Description

    Our Client is a manufacturing and trading company specializing in FA components. This role of Senior Business Support (Technical) will responsible for handling all back operation tasks relating to sales.

    Reporting to Business Unit Assistant Manager of Machinery Division

    【What will you be working on】
    <Techincal Product related>70%
    - Provide technical support to both customers (external) and Outdoor/Indoor Sale (internal) in a timely manner.
    - Response and follow-up on customer’s technical enquiry through phone or email submission, ensure customer’s satisfaction.
    - Communicate directly with supplier (if necessary) and ensure all of customer’s enquiry are answered.
    - Propose parts (or our alternative to customer’s requested) from our company range of products.
    - Handle customer’s product claim by accessing the validity of claim.

    <Product Sales Management>30%
    - Work with other departments on product related activities such as product discount, quality check etc.
    - Update company’s product webpage with information from suppliers.
    - Maintenance or update product master database.
    - Manage product line up based on customers or market requirement.
    - Collate statistics and generate reports
    - Performs other related duties as assigned.

Qualifications

  • Requirement

    【 What they are looking for 】
    - Diploma or Degree preferably in Mechanical / Mechatronics / Electronics & Electrical / Industrial / Precision Engineering/ Marketing
    - Able to understand the basic technical terms in product drawing
    - At least 3-5 years of relevant B2B technical sales/support experience
    - Familiar with Factory Automation, Press and Mold, MRO (Maintenance, Repair and operation) and Electronic components added advantage.
    - Possess high energy and result-oriented
    - Good communication and negotiation skills
    - Fluent in both written and spoken English
    - Good time management skills and team player
    - Competent in MS Office, MS Access skills are required.

  • English Level

    -

  • Other Language

    -

Additional Information

  • Benefit

    【 What they are offering 】
    - Fixed Bonus (2 months)
    - Variable Bonus (Depending on Company and Individual performance)
    - Annual Leave: 16 days (up to 21days).
    - Medical Leave
    - Hybrid working arrangement (current arrangement subjected to changes)
    - Medical/Dental/Specialist claims
    - Medical Insurance

  • Working Hour

    9:00 ~ 18:00

  • Holiday

    -

  • Job Function

    -