Senior Field Service Engineer ID:35406

6,000 SGD ~ 7,000 SGDCentral11日 ago

概述

  • 薪资

    6,000 SGD ~ 7,000 SGD

  • 产业类别

    -

  • 工作内容

    Our client is the market leader in semiconductor test systems and equipment. The incumbent is responsible for account management in providing post-sales customer support services or field servicing to the company’s local and overseas customers. Customer support services or field service servicing include installation, relocation, on-site remedial, field change orders (FCO), etc.

    【 What you will be doing 】
    - Provide after-sales service support for the company’s advanced automated test and handling equipment such as installation, acceptance, upgrading, etc.
    - Achieve high customer satisfaction level through strong after-sales customer management and support.
    - Identify Assist/Lead technical projects/problem resolutions for customers.
    - Identify opportunities for solution business in collaboration with the Service Sales team.
    - Ensure deliverables in service contracts are met.
    - Provide technical inputs to the factory for product improvements/new designs.
    - Provide consultancy services to customers for equipment performance improvements.
    - Assist/Lead equipment integration to customer’s factory automation systems.

资格

  • 应征条件

    【 What they are looking for 】
    (Must)
    - Minimum Degree in Mechatronics /Electronics / Electrical Engineering
    - 4 - 6 years of experience in servicing automated production equipment, preferably in the semiconductor manufacturing industry.
    - Possess Data-driven problem-solving skills and a quality mindset.
    - Understand OEE (overall equipment effectiveness) and drive improvements.
    - Knowledge of smart factory and production solutions, especially in device handling and thermal control
    - Some experience in project management is preferred.
    - Strong problem solver with good technical capabilities, good communication skills, self-motivated, customer focus and result-oriented.
    - Occasional travel required, sometimes on short notice.

  • 英文

    -

  • 其他语言

    -

附加信息

  • 福利制度


    【 What they are offering 】
    - AWS
    - Global Bonus (Depending on Company & Individual Performance)
    - Car Allowance: will be shared further upon shortlisted
    - Annual Leave: 15 Days (Up to 21 Days)
    - Medical Leave
    - Medical Benefits & Insurance

  • 工作时间

    08:30 ~ 17:30

  • 假日

    -

  • 职业类别

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